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Extended Stay America Suites San Antonio Colonnade Medical

2.5 star property

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Lobby
Exterior
Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Seasonal outdoor pool
Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Breakfast included
  • Air conditioning
  • Kitchen

Explore the area

Map
4331 Spectrum One, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪4 min drive‬
  • South Texas Medical Center
    ‪6 min drive‬
  • Six Flags Fiesta Texas
    ‪12 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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About this property

Extended Stay America Suites San Antonio Colonnade Medical

Hotel in Vance Jackson
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Extended Stay America Suites San Antonio Colonnade Medical offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Extended Stay America Suites San Antonio Colonnade Medical features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Extended Stay America Suites San Antonio Colonnade Medical is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a one-time cleaning fee of USD 150
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Colonnade
Extended Stay America Colonnade Aparthotel
Extended Stay America Colonnade Aparthotel San Antonio
Extended Stay America San Antonio
Extended Stay America San Antonio Colonnade
San Antonio Colonnade
Extended Stay America San Antonio Colonnade Aparthotel
Extended Stay Deluxe San Antonio-Colonnade Hotel San Antonio
Extended Stay America San Antonio Colonnade Hotel
Extended Stay America Colonnade Hotel
Extend Stay America Colonna
Extended Stay America San Antonio Colonnade
Extended Stay America Suites San Antonio Colonnade Medical Hotel

Extended Stay America Suites San Antonio Colonnade Medical Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 221 out of 764 reviews
Rating 8 - Good. 215 out of 764 reviews
Rating 6 - Okay. 129 out of 764 reviews
Rating 4 - Poor. 91 out of 764 reviews
Rating 2 - Terrible. 108 out of 764 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Meagan

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The room was big which was good for our family. But the AC didn’t work all weekend so it was hot in our room the restroom everytime we used it we had to plunge it and all they did was give a $20 credit!!!
Stayed 2 nights in Dec 2024

4/10 Poor

Don

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room was spacious but there were a lot of things that werent working, like the fan in the bathroom, the lock on the bathroom door and the handle to flush the toilet. The woman at the front desk when we checked in and out was very helpful, but the gentleman was not. We had a room for 6 people but only pillows for 5, so when i asked him for a pillow he said they had none and he couldnt help me. I asked if he could get one from a vacant room or anything and he said they were booked in every room which was totally untrue. The parking lot wasnt even a third full. The breakfast is instant oatmeal or a granola bar. Overall, i wouldnt recommend unless you like paying for indoor camping.
Stayed 2 nights in Dec 2024

10/10 Excellent

Clarrisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anita

Stayed 8 nights in Dec 2024

10/10 Excellent

Brittainee

Stayed 1 night in Sep 2024

10/10 Excellent

Javier

Stayed 1 night in Oct 2024

8/10 Good

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Liliana

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible, Terrible the worst experience. At check in there was no one at front desk. Had me waiting for over 25 min. Multiple auto robberies. Including me. Back window broken. Got 3 overcharges on my account. Called multiple times and they haven’t returned the call or solved the issue. Never. Again.
Stayed 1 night in Oct 2024

6/10 Okay

Maritza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2024

2/10 Terrible

David

Disliked: Amenities, property conditions & facilities
The room and whole hotel smelled bad. The elevator was broken. It just didn’t seem sanitary
Stayed 1 night in Oct 2024

6/10 Okay

Blanca

Traveled with family
Stayed 2 nights in Oct 2024

6/10 Okay

ANNA

Liked: Staff & service
Great staff, but verify what your getting before b
The Staff was amazing, helpful, and friendly. They are the reason why I'm not given lower stars. I prefer getting a kitchenette when I travel, I prefer cooking and saving my money this had a kitchenette without a full set up dishes, pots, pans, silverware. You have to request a kitchen set up. The kitchen faucet was hard to turn off the hot & cold handels were stripped so it was hard to turn the water off. The room also did not come with a coffee maker, which is important to me when I travel. But they have a coffee maker in the lobby. The room was sort of clean, but it looked like a run down apartment with old dingy furniture. The flat screen was small and still bluky. But I cant express enough how great the staff was, from the moment I walked in they were friendly helpful and pleasent. However, I wouldn't recommend staying, maybe if the owner made sure every kitchenette had a full set up, with toaster, a microwave that doesn't make a noise like its from 1991. Updated the furniture or add more lamps and decorations it would feel more inviting. I just feel like the place could feel more clean and inviting with a few updates, better lighting, and a full kitchen set up
Stayed 1 night in Oct 2024

4/10 Poor

Donna

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Looking for new apartment and stayed here for several weeks. The staff at the desk are very customer service focused. Best customer service in a hotel I have had ever. The building, room and amenities are nothing like described. Very run down, no real gym just a bike and an elliptical, there is no real breakfast just coffee and oatmeal soft bar or other instant breakfast food set up on a little table in the corner. There is no usable wifi even when purchasing the upgraded plan. Housekeeping never came to clean room the 7 weeks I was there. Stove knob’s didn’t have numbers so it was very difficult to cook anything and impossible to bake. Too expensive of a place for how rundown. I only stayed cause of how great Ms. Payne and the rest of staff were.
Stayed 28 nights in Aug 2024

10/10 Excellent

odessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Aug 2024

8/10 Good

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy and the area was very quiet considering it’s almost next to the highway, good food choices nearby and parking was easy. Only complaint was that a couple of things in the room were either non functioning or pest. Saw just a little roach dead in the bathroom as we checked in and the switch to use the shower head instead of bottom running was broken so I couldn’t use the shower head.
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Justin

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was looking under the bed cuz my daughter dropped her AirPod and there was trash all underneath the bed. Used tissues, aluminum foil, you could tell they don’t deep clean the rooms, the water pressure in the kitchen was horrible. When we told them we didn’t like the conditions of the room and wanted to leave they said they couldn’t give us but $100 back from our stay. Just bad all the way around.
Stayed 5 nights in Jul 2024

4/10 Poor

Sergio

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Stayed 14 nights in Jul 2024

4/10 Poor

Dominique

Stayed 2 nights in Jul 2024

8/10 Good

Fernando

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room
Stayed 1 night in Jul 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and spacious room, loved it. The service at the front desk was excellent, clerk was very helpful and courteous !
Stayed 1 night in Jul 2024