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Extended Stay America Suites San Antonio Colonnade Medical

2.5 star property

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Photo gallery for Extended Stay America Suites San Antonio Colonnade Medical

Relax in a stylish room with a comfortable seating area, desk, and large window offering a view of the outside.
Relax by the pool surrounded by lush greenery and comfortable seating.
Two single beds with white bedding and dark panel headboards, set against a green and beige accent wall.
Welcome to Extended Stay America, featuring a brick facade and double doors with a convenient entrance.
Kitchen area with refrigerator, microwave, sink, and dishwasher.

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
4331 Spectrum One, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪17 min walk‬
  • South Texas Medical Center
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Two single beds with white linens, flat-screen TV, and desk with lamp.

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The price is $81 total
includes taxes & fees
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About this property

Extended Stay America Suites San Antonio Colonnade Medical

Hotel in Vance Jackson
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Extended Stay America Suites San Antonio Colonnade Medical offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Extended Stay America Suites San Antonio Colonnade Medical features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Extended Stay America Suites San Antonio Colonnade Medical is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a one-time cleaning fee of USD 150
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Colonnade
Extended Stay America Colonnade Aparthotel
Extended Stay America Colonnade Aparthotel San Antonio
Extended Stay America San Antonio
Extended Stay America San Antonio Colonnade
San Antonio Colonnade
Extended Stay America San Antonio Colonnade Aparthotel
Extended Stay Deluxe San Antonio-Colonnade Hotel San Antonio
Extended Stay America San Antonio Colonnade Hotel
Extended Stay America Colonnade Hotel
Extend Stay America Colonna
Extended Stay America San Antonio Colonnade
Extended Stay America Suites San Antonio Colonnade Medical Hotel

Extended Stay America Suites San Antonio Colonnade Medical Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 253 out of 838 reviews
Rating 8 - Good. 226 out of 838 reviews
Rating 6 - Okay. 139 out of 838 reviews
Rating 4 - Poor. 97 out of 838 reviews
Rating 2 - Terrible. 123 out of 838 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice day with good space. I really enjoyed it.
Stayed 1 night in Apr 2025

2/10 Terrible

Brian

Stayed 1 night in Apr 2025

10/10 Excellent

ruben

Stayed 1 night in Apr 2025

10/10 Excellent

Rogelio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating, we enjoyed our stay.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jordan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude/Unethical Hotel Staff

The staff was extremely rude. We requested a late check out and they told us it would not be a problem. They they charged us a late check out fee without mentioning anything about a late check out fee. I’ve called the hotel and they claim they cannot do anything and were once again rude to me. They even hung up on me. Avoid this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

SANDRA

Stayed 1 night in Apr 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Andrew

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The young lady at the counter was super friendly and helpful. The door to the room wouldn’t open so had to get the key reprogrammed a couple of times and still didn’t work so she gave me another room. Probably just a low battery in the door. Lobby floor was really dirty. Room was spacious. Maybe could use upgraded some. Room was expensive because of the final four I imagine. It was $238 for two queen beds. Definitely not worth that much. Maybe half that much in my opinion.
Stayed 1 night in Apr 2025

4/10 Poor

MICHAEL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Half the lamps in the room didn't work. For some reason there were bits of dig food on the floor and in the restroom.... our shower was completely shot and legit had to have a maintenance dude come replace the faucet and he left the broken parts in the restroom. (Better not be at fault for that btw will update) all in all its a disappointing stay
Stayed 2 nights in Apr 2025

6/10 Okay

Sara

Traveled with family
Disliked: Property conditions & facilities

Older facility with poor upkeep

I needed a room close to the medical center because my granddaughter is in ICU. The Final Four is in town this weekend, so most rooms were sold out or asking a ridiculous price for 1-2 nights. This place came up next to a place I stayed at the previous weekend that was decent and the price seemed fair, so I thought it would be comparable. WRONG. The "lobby"was hidden on the side of the building and was a tiny room where no staff was at the desk. I rang the bell, and was told "coming" and someone finally showed up. She hardly said anything the entire time she checked me in. I had requested an upper floor but got the 1st floor. I went to the room and was welcomed by a powerful musty odor and 1970s brown and orange matted carpet. The toilet was the only part of the room that has been updated in the last 40 years. The shower water pressure was decent. I checked out early and won't consider a revisit. My sister booked 4 nights for the same cause, and is considering loosing her money to see if any other hotel in the town is available. She spent $1073 for a 4 night stay. Save your money unless you're desperate like we were.
Stayed 1 night in Apr 2025

2/10 Terrible

Rachel

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

rodolfo

Liked: Cleanliness
All good
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jessica Ann

Stayed 1 night in Mar 2025

6/10 Okay

Senthil

Liked: Staff & service
Stayed 2 nights in Mar 2025

4/10 Poor

Vanessa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The system was down after we checked in and it impacted our visit and up to 3 other guests for over 6 hours. Our room had crumbs and soda markings from the previous people on the table as if someone finished their lunch. There was mold inside of one of the kitchen cupboards. The drawer had dead insects in it as if it’s never wiped down. It took hours for them to change our room. I came from out of state with kids, drove 8 hours that day and didn’t have much of an option but to stay. I would preferred to have been refunded and moved to another location. I will never return. The only positive thing I can say is the staff handled this very well, considering the lobby was full of upset clients, they were kind and professional. They did their best and kept on the situation. If the staff can update their cleaning routines, shift supervision and proper maintenance, there is potential here.
Stayed 2 nights in Mar 2025

2/10 Terrible

Nina

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I would say housekeeping was very nice and polite. Great customer service rooms were clean. The only thing I didn't like was the hidden feeds for pets to stay in the room with you. It's not pet friendly without a fee of $50 plus tax per night
Stayed 3 nights in Mar 2025

4/10 Poor

JULIE

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Taliah

Stayed 2 nights in Mar 2025

2/10 Terrible

Amie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No wifi to check you in Smells of cigarettes for front door Lady drugged out in front entrance sprawled on couch Questionable people all around the outside of the building
Stayed 2 nights in Mar 2025

2/10 Terrible

Genevie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything was terrible never again
Stayed 2 nights in Mar 2025

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience. Unfortunately, I had booked this property beforehand. I walked into the lobby and immediately regretted booking there. Despite the horrible musky smell.. There was a customer yelling at the employees about his AC not working properly, he also said that room was full of mold. Employees looked confused, as if they didn’t understand him. It wasn’t long before I walked out. I requested a refund and have still not heard back from the hotel. BOOK ELSEWHERE!
Stayed 1 night in Mar 2025