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Hampton Inn & Suites Schertz

2.5 star property

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Photo gallery for Hampton Inn & Suites Schertz

Front of property - evening/night
Outdoor pool
Terrace/patio
Reception
Suite, 2 Queen Beds, Kitchenette | Premium bedding, individually decorated, individually furnished, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
17702 Ih 35 N, Schertz, TX, 78154
  • Randolph Air Force Base
    ‪8 min drive‬
  • Joint Base San Antonio
    ‪8 min drive‬
  • Natural Bridge Caverns
    ‪15 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

View all photos for King

Premium bedding, individually decorated, individually furnished, desk

King

  • 360 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room

Premium bedding, individually decorated, individually furnished, desk

Room

  • 383 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, individually decorated, individually furnished, desk

Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, individually decorated, individually furnished, desk

Room

  • 523 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette | Premium bedding, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Kitchenette

  • 503 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 370 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Accessible, Non Smoking

  • 503 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 370 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hampton Inn & Suites Schertz

Schertz hotel with outdoor pool
An outdoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Schertz offers 98 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites Schertz features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 603 square feet (56 square meters) include conference space. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Hampton Inn & Suites Schertz has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Schertz
Hampton Inn Schertz
Schertz Hampton Inn
Hampton Inn & Suites Schertz Hotel Schertz
Hampton Inn And Suites Schertz
Hampton Inn Schertz Hotel
Hampton Inn Suites Schertz
Hampton Inn Suites Schertz
Hampton Inn & Suites Schertz Hotel
Hampton Inn & Suites Schertz Schertz
Hampton Inn & Suites Schertz Hotel Schertz

Hampton Inn & Suites Schertz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 455 out of 740 reviews
Rating 8 - Good. 176 out of 740 reviews
Rating 6 - Okay. 45 out of 740 reviews
Rating 4 - Poor. 32 out of 740 reviews
Rating 2 - Terrible. 32 out of 740 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Russell

Liked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Thomas

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Not my wisest decision

They do not take Wells Fargo cards, even though that's what I used to book the hotel. They ran out of coffee cups this morning. They did restock, but unfortunately, when I went down, they did not have any in the front desk. Clerk said he looked in the stockroom and couldn't find any. I just went back up to my room and got one of the cups from there and got my coffee. A minor inconvenience. The breakfast was probably the most disappointing. They had lunch meat for the protein. They had potatoes, this little omelette thing for the eggs and sliced turkey lunchmeat. I'm sure this is routine as they have a sign for it advertising. If you're not gonna eat breakfast and can do without coffee, you'll probably be OK cause the room is fine. A little small and a fifth pillow would've been nice but room was clean. There was a corner tile broken off in the shower. This was just after my stay. This does not begin to address the frustrations I had with booking. I will never stay there again, but to be fair I don't mind sacrificing services and convenience for a clean room.
Stayed 1 night in Feb 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Aliya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean rooms. Loved our stay!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Visiting 4 y/o grandanddaughter
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at the location multiple times and it is always a great experience.
Stayed 1 night in Feb 2025

2/10 Terrible

Marsha

Stayed 2 nights in Feb 2025

10/10 Excellent

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice. Liked it was close to the caves. Staff was friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy, clean great breakfast
Stayed 3 nights in Feb 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here with my family of 7. Everything was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Lakisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Rembert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, good breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Domingo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing and we will definitely be staying there again when we go back to that area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Anne

Double billed. Not resolved. Expedia is not easy to work with and very difficult to get hold of to call. The system is completely not user friendly and frustrating.
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Even though it was older it was well maintained
Stayed 1 night in Dec 2024

10/10 Excellent

Andree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was verr professional
Stayed 1 night in Jan 2025

2/10 Terrible

Jessica, Monrovia

Stayed 2 nights in Dec 2024