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Hampton Inn & Suites San Antonio Northwest/Medical Center

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites San Antonio Northwest/Medical Center

Exterior
Terrace/patio
Reception
In-room safe, blackout drapes, free WiFi, bed sheets
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
11426 IH 10 W, San Antonio, TX, 78230
  • Huebner Oaks
    ‪10 min walk‬
  • USAA Corporate Office Headquarters
    ‪13 min walk‬
  • Methodist Healthcare
    ‪4 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, blackout drapes, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Accessible, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

King, Studio, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout drapes, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 380 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, blackout drapes, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites San Antonio Medical-Six Flags by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1004)
The price is $108
per night
$128 total
includes taxes & fees
Mar 9 - Mar 10
Holiday Inn Express & Suites San Antonio Medical-Six Flags by IHG

About this property

Hampton Inn & Suites San Antonio Northwest/Medical Center

Hotel in Northwest Side
An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Hampton Inn & Suites San Antonio Northwest/Medical Center offers 107 accommodations with laptop-compatible safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, bathrobes, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites San Antonio Northwest/Medical Center features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1582 square feet (147 square meters) include conference space. This San Antonio hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,582 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Hotel San Antonio /Six Flags
SpringHill Suites San Antonio /Six Flags
Hampton Inn San Antonio Northwest
Hampton Inn Suites San Antonio Northwest/Medical Center
Hampton Inn & Suites San Antonio Northwest/Medical Center Hotel

Hampton Inn & Suites San Antonio Northwest/Medical Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 561 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 74 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Mirna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Francisca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just wished they had offer me the free water when I checked in, but other than that the stay was very good.
Stayed 2 nights in Nov 2024

8/10 Good

Margie

Business traveler
It was fine as always we love Tracey and Allie and Dawn great people always meets our needs thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Dora

The stay was nice the room was clean and they were very nice !!
Stayed 1 night in Nov 2024

10/10 Excellent

Rosaura

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Jeffery

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pool was not heated, shower leaked due to door not closing properly, given pool towels when asked for fresh towels.
Stayed 4 nights in Nov 2024

10/10 Excellent

Martha

Traveled with family
Easy access
Stayed 1 night in Nov 2024

6/10 Okay

Sophia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Chika

Stayed 2 nights in Nov 2024

6/10 Okay

Sophia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
DO NOT USE THIS HOTEL OR RESERVE THIRD PARTY
We have always used HOTELS.COM to book our stays at any hotel. We especially love staying at the Hampton Inn & Suites off Jones Maltsberger but because my father was having a medical procedure we opted for this location. I reserved using Hotels.com giving me the option to pay at the hotel when we arrived. This particular hotel charged four rooms to my credit card prior to our arrival. Obviously, causing an inconvenience for me. There were four different families staying at this hotel. They called me to let me know that one room did not go through and if I didn't have another form of payment my room would be cancelled. When we arrived at the hotel, the receptionist was rude. I believe her name was Alejandra because we kept getting texts about our stay. We tried to get some coffee and there was none. Receptionist didn't offer to make any either. The other Hampton Inn & Suites where we normally stay and will be staying in the future had excellent customer service and they were quite accommodating. Don't stay here. They don't honor the "pay at the hotel" when you reserve through third party websites. NOT HAPPY AT ALL.
Stayed 2 nights in Nov 2024

2/10 Terrible

Veronica

Stayed 2 nights in Nov 2024

8/10 Good

Hector

Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Traveled with family
Stayed 1 night in Nov 2024

6/10 Okay

Justin

Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
estuvimos dos noches ahi muy cómodo lugar y buen servicio, la alfombra algo vieja
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and awesome clean rooms
Stayed 1 night in Oct 2024

10/10 Excellent

moises

Stayed 1 night in Oct 2024

8/10 Good

Alejandra

Traveled with family
Liked: Staff & service, room comfort
Birthday Trip
Hotel is nice and in a safe area (no cars were broken into), needs to definitely be remodeled, breakfast was nice, and employees were really nice. Will stay here again, to be near six flags and la cantera.
Stayed 2 nights in Oct 2024

8/10 Good

Douglas, Georgetown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had an 8.2 customer rating and a very competitive rate. This was not a 8 rated hotel. The issues were the towels were cheap-ish, small and scratchy. The bed had four half pillows. It should have been 6-8. Breakfast was typical fare and adequate - eggs, sausage patties, waffles, potatoes, cereal. Coffee was good.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issue with property had great stay. Just area around and its near highway still nice
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Armando

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Julissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked that the staff was very friendly and attentive. I liked that it was a secure hotel in a secure location. It was very enjoyable.
Stayed 5 nights in Oct 2024