Hilton Garden Inn San Antonio At The Rim

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn San Antonio At The Rim

Exterior
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Terrace/patio
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
5730 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    ‪13 min walk‬
  • Six Flags Fiesta Texas
    ‪20 min walk‬
  • La Cantera Golf Club
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Drinks & Snacks)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Impaired)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Garden Inn San Antonio At The Rim

3-star hotel in La Cantera District
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, a free area shuttle, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn San Antonio At The Rim offers 137 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn San Antonio At The Rim features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 3988 square feet (370 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. An area shuttle within 5 mi and a theme park shuttle are complimentary for guests. Onsite parking is available (surcharge).

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free theme park shuttle
  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • Gym
  • Outdoor pool
  • Wine tours

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Free theme park shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (3,988 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2015

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Self parking fee: USD 10 per night (in/out privileges)
  • Extended parking fee: USD 10 per night
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from January to December
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn San Antonio Rim Hotel
Hilton Garden Inn Rim Hotel
Hilton Garden Inn San Antonio Rim
Hilton Garden Inn Rim

Hilton Garden Inn San Antonio At The Rim Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 505 out of 1001 reviews" "
Rating 8 - Good. 201 out of 1001 reviews" "
Rating 6 - Okay. 118 out of 1001 reviews" "
Rating 4 - Poor. 87 out of 1001 reviews" "
Rating 2 - Terrible. 90 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Francisco

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is run down and dirty. Never staying here again
Stayed 1 night in Oct 2024

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Luwop

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Edgar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Liny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

2/10 Terrible

Carim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The ac in my room was very loud, even though it was turned off it was doing a loud sound, they did not make the housekeeping i don't know why, you should ask for it. And also we did not have cream and soap in the bathroom refillable amenities. They lack for maintenance and housekeeping staff. The elevator floor was very dirty and sticky since the morning. Abraham was a great and helpfull guy. He should be in charge of the place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Brayda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe
My stay at this location was a very uncomfortable stay. One of the employees decided to open my door around 2:00am while me and my mom were alone sleeping. He stated that he needed to see if someone was in the room. I felt very unsafe and couldn’t rest after that. We spoke to the manager the morning after and told her about the incident and we did get a refund for our stay but it was a very uncomfortable moment.
Stayed 1 night in Oct 2024

10/10 Excellent

CHRIS

Traveled with family
Stayed 1 night in Oct 2024

2/10 Terrible

Nancy

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not booking here again.
The lobby was dirty. It had a terrible smell. The recepcionist was a trainee but was poorly and ver unprofessionally dressed. The room did not smell clean. The tub was dirty and you could see rust stains.
Stayed 2 nights in Oct 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Dayna

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

SILVIA HERRERA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion, espacios interiores y limpieza
Stayed 1 night in Jul 2024

6/10 Okay

Lidia

Disliked: Staff & service
1st received a call from the hotel, stating that a Hotels.com had not sent them their digital card to complete our stay. The rooms are a little dated. When you flush the toilet. It sounds like a train is coming through that room and they didn’t have extra toilet paper to replace when the current one was out and there was very little shampoo in the container.
Stayed 1 night in Oct 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

James

The employee
Stayed 2 nights in Oct 2024

4/10 Poor

Sonya

Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, room comfort
The stay was ok. But I think it is awful that you.
Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities
I would stay there again . Everyone was friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024