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Hilton Garden Inn San Antonio At The Rim

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn San Antonio At The Rim

Exterior
Lobby
Terrace/patio
Lobby
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
5730 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    13 min walk
  • Bob's Steak & Chop House - San Antonio
    2 min walk
  • San Antonio Station
    20 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    19 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, Accessible, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Drinks & Snacks)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Impaired)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing Impaired)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Tru By Hilton San Antonio At The Rim, Tx

Pet friendly
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (719)
The price is $101
per night
$119 total
includes taxes & fees
Jan 6 - Jan 7
Tru By Hilton San Antonio At The Rim, Tx

About this property

Hilton Garden Inn San Antonio At The Rim

3-star hotel in La Cantera District
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, a free area shuttle, and a free theme park shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn San Antonio At The Rim offers 137 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn San Antonio At The Rim features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 3988 square feet (370 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. An area shuttle within 5 mi and a theme park shuttle are complimentary for guests. Onsite parking is available (surcharge).

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free theme park shuttle
  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • Gym
  • Outdoor pool
  • Wine tours

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Free theme park shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (3,988 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2015

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Self parking fee: USD 10 per night (in/out privileges)
  • Extended parking fee: USD 10 per night
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from January to December
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn San Antonio Rim Hotel
Hilton Garden Inn Rim Hotel
Hilton Garden Inn San Antonio Rim
Hilton Garden Inn Rim

Hilton Garden Inn San Antonio At The Rim Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 505 out of 1003 reviews" "
Rating 8 - Good. 205 out of 1003 reviews" "
Rating 6 - Okay. 120 out of 1003 reviews" "
Rating 4 - Poor. 86 out of 1003 reviews" "
Rating 2 - Terrible. 87 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

KIMBERLY

Stayed 2 nights in Sep 2024

6/10 Okay

Alex

Traveled with family
Liked: Room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Amber

Liked: Cleanliness, room comfort
Vehicle burglary
Our vehicle among with 11 others was broken into in the parking lot.
Stayed 2 nights in Sep 2024

6/10 Okay

Angelica

Liked: Cleanliness, room comfort
Disliked: Amenities
Hotel was comfortable and conveniently close to my destination. Phone didn't work in the room when I tried to order room service was told they would bring me a phone and a menu since there was none provided. Received a call back on my cellphone stating I had to wait an hour until I could receive new phone and menu. Checked out at 9:45 am and still no phone or menu. Paid for parking and woke up the next morning with a tag stating that I needed to pay. But other than that Hotel was clean and comfy beds.
Stayed 1 night in Sep 2024

6/10 Okay

Courtney

Liked: Cleanliness, property conditions & facilities
Pros - staff were nice and property was clean. Cons - Everything charged an expensive fee. The toilet made a loud noise. They had a window unit for A/C
Stayed 1 night in Sep 2024

10/10 Excellent

Desiree

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

JOSE RAMON

Liked: Room comfort
ES CARO POR LO QUE OFRECEN
no me parece que hagan un cargo de 100 dolares a la tarjeta por si averías algo o te llevas algo, no se con que tipo de gente tratan, y a parte ni siquiera lo han devuelto pero si hicieron el cargo ya lo vi en mi estado de cuenta de la tarjeta, por otro lado en la reservacion no te dicen que te van a cobrar 10 dolares por el estacionamiento diario, no ponen agua para tomar en las habitaciones, falta fumigacion nos salieron 2 cucarachas en la habitación, estuvimos 2 noches y solo una ves hicieron la habitación, esperábamos mas del hotel ,estuvo muy pobre la relación de calidad por lo que se paga
Stayed 2 nights in Sep 2024

4/10 Poor

Alfredo Lopez Alvarez

Traveled with family
Disliked: Cleanliness, amenities
I didn't like the cleaning, every other day. I had to call the 2nd day to have it cleaned, and it was 2pm!!!. no couch, or chair to sit. no Toiletries (Qtips, etc). in the washbasin the inclination was wrong so water stayed in it, leaving a dislikeable seen.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Maria Eugenia

Stayed 1 night in Sep 2024

6/10 Okay

Rebecca

Liked: Property conditions & facilities
The room was very dusty , used my own saniwipes to clean coz they don’t they don’t have one, the bath tub was clogged , that dirty water stays on our feet coz they don’t flush !!But the hotel lobby is okay !!surrounding areas amazing with good shopping stores!!
Stayed 1 night in Sep 2024

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities
Location is good but check in was not informative.
Stayed 1 night in Sep 2024

6/10 Okay

Jeffrey

Traveled with family
Convenient location. That’s all
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here after a day at Six Flags. The property was nice. The room was big and clean no issues whatsoever except maybe that you do have to pay for parking/security to a third-party. You have to scan a QR code in their parking lot. That might be a bit of a turn off for some people specially, if you’re staying multiple days there, I’m sure they could really add up.
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Liked: Cleanliness, property conditions & facilities
Front desk very polite, kind and helpful.
Stayed 1 night in Aug 2024

2/10 Terrible

Shannon

Traveled with family
Disliked: Cleanliness, amenities, room comfort
Not too much to like about this hotel, which was not expected. Urine smell in room, tv didnt work and front desk attendant told us there was nothing that could be done, water damage in bathroom, warped coffee cabinet (probably from water damage as well), and outrageous charge for breakfast. This property must be struggling.
Stayed 1 night in Aug 2024

6/10 Okay

Carolyn, Mathis

Liked: Cleanliness
Hot in the hotel. Only one elevator worked and we had to pay to park which we never had to before
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JAVIER ENRIQUE

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location,
Stayed 1 night in Jul 2024

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
paid for 2 rooms BUT had to pay double parking of $10 plus tax for 2 vehicles and double breakfast of $15.95 plus tax per person: 1 person did not have breakfast from my room but the other person from the other room did, it was only 2 people usually these are included in hotel stay, what I saved on room accommodations was spent on parking and breakfast
Stayed 1 night in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Brenda

Traveled with family
Disliked: Cleanliness, amenities, room comfort
When my kids and I arrived to hotel., they gave us a room that had a horrible smell. Then after checking the room/bed I noticed bed bugs on the mattress. Terrible experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Tommy

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very nice and family friendly
Stayed 2 nights in Jul 2024

8/10 Good

Esmeralda

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024