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Hilton Palacio Del Rio

4.0 star property

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Photo gallery for Hilton Palacio Del Rio

Lobby
Outdoor pool, sun loungers
Restaurant
Exterior
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

Map
200 S Alamo St, San Antonio, TX, 78205
  • River Walk
    ‪2 min walk‬
  • Henry B. González Convention Center
    ‪2 min walk‬
  • Alamo
    ‪5 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, River View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, River View

  • 344 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, City View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

1 bedroom, premium bedding, in-room safe, desk

Standard Two Doubles

9.4 out of 10
Exceptional
(22 reviews)
  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Riverview Two Doubles

1 bedroom, premium bedding, in-room safe, desk

Riverview Two Doubles

8.6 out of 10
Excellent
(14 reviews)
  • 340 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • 450 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, City View, Roll In Shower

1 bedroom, premium bedding, in-room safe, desk

One King Bed, City View, Roll In Shower

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 1 King Bed

  • 675 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor) | 1 bedroom, premium bedding, in-room safe, desk

Room (Parlor)

  • City view
  • Sleeps 7
  • 1 Double Sofa Bed

View all photos for One King Bay View Accessible Bath Tub

1 bedroom, premium bedding, in-room safe, desk

One King Bay View Accessible Bath Tub

  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

1 bedroom, premium bedding, in-room safe, desk

Standard King

9.4 out of 10
Exceptional
(26 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Riverview King

1 bedroom, premium bedding, in-room safe, desk

Riverview King

9.2 out of 10
Wonderful
(15 reviews)
  • 340 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Accessible With Bath Tub

1 bedroom, premium bedding, in-room safe, desk

One King Accessible With Bath Tub

9.0 out of 10
Wonderful
(6 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Terrace/patio

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  • Pool
  • Hot Tub
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  • Pet friendly
4.5 out of 5, Wonderful, (3087)
$270 nightly
The price was $315
The price is $270 total
includes taxes & fees
Hotel Contessa

About this property

Hilton Palacio Del Rio

4-star hotel in Downtown San Antonio
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hilton Palacio Del Rio features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Coffee Cupboard - Onsite coffee shop.
Rincon Alegre - This lobby lounge serves dinner and light fare. Open daily.
Rivers Edge - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Cupboard
  • Rincon Alegre
  • Rivers Edge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (54 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay movies
  • Video game console

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Hotel San Antonio

Hilton Palacio Del Rio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1002 reviews
Rating 8 - Good. 171 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like royalty the whole time. Kid free and lots of fun!
Stayed 2 nights in Mar 2025

8/10 Good

Vernard

Stayed 4 nights in Mar 2025

10/10 Excellent

Amy

Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the hotel, very close to all the places we came to visit
Stayed 1 night in Mar 2025

10/10 Excellent

Eugenio

Stayed 1 night in Mar 2025

2/10 Terrible

John

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This was a pretty rough stay for the price point. We typically stay at the Contessa but I thought we'd try something different this stay. With the deposit, our King Riverview was approximately $500 without the valet cost. With this, we expected much more that what we received. Saturday night we came back late for relaxation, and the television didn't work. We called the front desk and they sent an engineer who couldn't fix it (he was extremely kind and respectful) and we ended up moving rooms. However the room we switched to was a room with two double beds, but the TV worked. We had dinner, relaxed and decided to make the best of it. At 8am, a LOUD BANGING AND SCRAPING noise starts in the room/area above us. This was not general housekeeping noise, this was a very very loud construction noise. So loud we could feel the banging in the walls. We could barely hold a conversation it was so loud. We decided to get up, shower and make the best of the day. At this point we found out our shower had minimal water pressure and the temperature was tepid at best. Now I am not one to complain but I think it's fairly obvious how anyone could be frustrated by this situation. When we were checking out, the lady at the desk said she would discount the room rate to the double instead of the king, but that has yet to be processed on my card. At this point, all charges to my credit card show $600 for a very very disappointing stay at this hotel. My advice is to find lodging elsewhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This will be my go to hotel for the Riverwalk

Although because of construction it was slightly difficult to get to (not their fault) check in was smooth, our stay was great and I have no complaints. Everything was clean and the shower worked well. I’d say the only small annoying thing was the people who kept trying to give me extra Hilton Honors Rewards by most likely selling me stuff or tickets multiple times a day when we’d walk towards the exit or to our room. I know it’s their job but 2-3x a day was a smidge excessive.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right on the river walk!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came in for a concert and had a great experience. Everyone was very friendly and helpful. Even with it being a Saturday and construction right in front of hotel took no time to get my car and valet was very nice. Perfect location with everything so close by. Would definitely stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No River Walk Mud in this Hotel! Clean like Alamo

No downstream Hotel. Alot of history on this hotel built in 1968 awaiting the World's Fair, Hemisphere 68. Built in 202 days. a record for this 21 story lodging. Conrad Hilton even poured the first bucket of concrete .
View of River Walk. Look up to your hotel room.
Looking from hotel balcony
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie, Roswell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

8/10 Good

Alisha

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lots of construction, everything dusty and noisy. Halls and room had a musty smell
Stayed 1 night in Mar 2025

8/10 Good

Dan

Stayed 2 nights in Mar 2025

4/10 Poor

LAURIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Gus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to have the opportunity to come visit in the future, this place is amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot for a relaxing weekend getaway!
Stayed 1 night in Mar 2025

8/10 Good

Todd

Good people
Stayed 3 nights in Mar 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel by far is the best one we've stayed in while visiting San Antonio Riverwalk.
Stayed 3 nights in Mar 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location on the River Walk.
Stayed 1 night in Feb 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were doubles rather than queens, which is what was advertised however most hotels offer queens. Double sized is difficult to get comfortable in for a family of four. The room was extremely nice, very clean, and had every amenity we could ask for. They have multiple restaurant and bar options to choose from, but the breakfast buffet was amazing! It is extra, but totally worth it. The only other major issue is the parking. There is a ton of construction going on around the hotel, leaving no place to park. None. And they charge $55 to valet overnight. A total rip-off, if you ask me, considering there is literally no place to park anywhere close. It is on the River Walk so it is super convenient to many other restaurants and within walking distance of the Alamo.
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to all of the action that you visit San Antonio for.
Stayed 1 night in Mar 2025

10/10 Excellent

Mackenzie

Stayed 3 nights in Feb 2025