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Hilton Palacio Del Rio

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Palacio Del Rio

Exterior
Exterior
Outdoor pool, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Gym

Explore the area

Map
200 S Alamo St, San Antonio, TX, 78205
  • Shops at Rivercenter
    2 min walk
  • River Walk
    2 min walk
  • La Villita
    3 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    11 min drive

Room options

View all photos for Room, 2 Double Beds, Accessible, River View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible, River View

  • 344 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible, City View

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Doubles

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Riverview Two Doubles

Premium bedding, in-room safe, desk, blackout drapes

Riverview Two Doubles

  • 340 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 450 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, City View, Roll In Shower

Premium bedding, in-room safe, desk, blackout drapes

One King Bed, City View, Roll In Shower

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed

  • 675 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bay View Accessible Bath Tub

Premium bedding, in-room safe, desk, blackout drapes

One King Bay View Accessible Bath Tub

  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Premium bedding, in-room safe, desk, blackout drapes

Standard King

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Riverview King

Premium bedding, in-room safe, desk, blackout drapes

Riverview King

  • 340 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Accessible With Bath Tub

Premium bedding, in-room safe, desk, blackout drapes

One King Accessible With Bath Tub

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Palacio Del Rio

4-star hotel in Downtown San Antonio
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hilton Palacio Del Rio features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Coffee Cupboard - Onsite coffee shop.
Rincon Alegre - This lobby lounge serves dinner and light fare. Open daily.
Rivers Edge - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Cupboard
  • Rincon Alegre
  • Rivers Edge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (54 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay movies
  • Video game console

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Hotel San Antonio

Hilton Palacio Del Rio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 810 out of 1301 reviews" "
Rating 8 - Good. 260 out of 1301 reviews" "
Rating 6 - Okay. 119 out of 1301 reviews" "
Rating 4 - Poor. 69 out of 1301 reviews" "
Rating 2 - Terrible. 43 out of 1301 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, everything is walking distance from hotel
Stayed 2 nights in Aug 2024

8/10 Good

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great except for the extremely loud music outside. We were offered an upgrade but I wanted river view. We were told there was a small band that played until midnight but it was very loud, even on the 16th floor and on Saturday did not stop until 1am
Stayed 3 nights in Aug 2024

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little get away
We had a good stay, the hotel was top of the line and the staff was very nice and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 2 nights in Aug 2024

4/10 Poor

JUN

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Amenities were few. We should prepare all amenities by ourselves.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even with construction all around the area, everything was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sherry

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, room was nice. Would have been perfect, but construction was going on outside the hotel. Understandable, but still changed the view & accessibility to the front of the hotel
Stayed 1 night in Aug 2024

8/10 Good

jiovana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Paul, San Fernando

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel. Great location, great staff, comfortable room.
Stayed 2 nights in Aug 2024

8/10 Good

Raul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
right on river walk
Stayed 3 nights in Aug 2024

10/10 Excellent

Milos

Liked: Cleanliness, property conditions & facilities
Construction around the building
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was near to the event I had to go to
Stayed 5 nights in Aug 2024

8/10 Good

Kate

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very pleasant and helpful, and went out of their way to see that we were as comfortable as possible. It’s not their fault that there is a lot of construction in the neighborhood.
Stayed 5 nights in Aug 2024

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was great, hotel staff was welcoming. Restaurants in the area are good. Only down fall at the moment was the construction in the area
Stayed 1 night in Aug 2024

10/10 Excellent

Charlie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location, and the Riverwalk has so many options for a great time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, room comfort
Fantastic stay
Other than confusing construction at the lobby entrance, every thing was great!
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
The parking is not good and they are under construction so makes it hard to be comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Lenora

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

10/10 Excellent

Santos

Stayed 1 night in Aug 2024

4/10 Poor

Miguel

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Cons: slow drain in bathroom, lock to bathroom didn’t work, cockroach in room, construction noise, expensive valet parking Pros: friendly and helpful staff, hotel has easy access to restaurants, stores, etc.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Love this hotel. Very comfortable and close to everything. Construction going on down on the street but really was no problem.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful Classic on the river walk
Stayed 1 night in Aug 2024

10/10 Excellent

Randall

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All staff members we came in contact with were so helpful and attentive!
Stayed 2 nights in Jul 2024