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Hilton Palacio Del Rio

4.0 star property

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Photo gallery for Hilton Palacio Del Rio

Exterior
Exterior
Exterior
Lobby
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
200 S Alamo St, San Antonio, TX, 78205
  • River Walk
    ‪2 min walk‬
  • Henry B. González Convention Center
    ‪3 min walk‬
  • Alamo
    ‪6 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, River View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible, River View

  • 344 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible, City View

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Doubles

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Riverview Two Doubles

Premium bedding, in-room safe, desk, blackout drapes

Riverview Two Doubles

  • 340 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 450 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, City View, Roll In Shower

Premium bedding, in-room safe, desk, blackout drapes

One King Bed, City View, Roll In Shower

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed

  • 675 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor) | Premium bedding, in-room safe, desk, blackout drapes

Room (Parlor)

  • City view
  • Sleeps 7
  • 1 Double Sofa Bed

View all photos for One King Bay View Accessible Bath Tub

Premium bedding, in-room safe, desk, blackout drapes

One King Bay View Accessible Bath Tub

  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Premium bedding, in-room safe, desk, blackout drapes

Standard King

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Riverview King

Premium bedding, in-room safe, desk, blackout drapes

Riverview King

  • 340 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Accessible With Bath Tub

Premium bedding, in-room safe, desk, blackout drapes

One King Accessible With Bath Tub

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Palacio Del Rio

4-star hotel in Downtown San Antonio
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hilton Palacio Del Rio features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Coffee Cupboard - Onsite coffee shop.
Rincon Alegre - This lobby lounge serves dinner and light fare. Open daily.
Rivers Edge - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Cupboard
  • Rincon Alegre
  • Rivers Edge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (54 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay movies
  • Video game console

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Hotel San Antonio

Hilton Palacio Del Rio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1006 reviews
Rating 8 - Good. 176 out of 1006 reviews
Rating 6 - Okay. 95 out of 1006 reviews
Rating 4 - Poor. 56 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jacqueline

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was very noisy due to construction. We had no choice but to pay for valet parking. It was loud. Honestly unimpressed. Paid for a luxury hotel and was disappointed.
Stayed 2 nights in Dec 2024

10/10 Excellent

LaDawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Front entrance and the entire area is under construction/renovation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful, the room and bathroom were extremely clean, and I loved the balcony attached to the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was of top standard, nothing too much trouble, the Christmas decor throughout was lovely, clean and well maintained Ali on reception, and rooms . valet parking were all exceptional hosts and made our stay most memorable. 😍

10/10 Excellent

Christie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful amd welcoming.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel. Staff helpful and friendly. Comfortable bed. Construction next door so a little noisy. Traffic was interesting getting in and out because of the construction but the valet guys had intake/exit very well handled.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Rodiana, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel to stay at in San Antonio. However, there was lots of construction. Valet was backed up, they did the best job they could. Will always go back to this hotel, but will probably wait until after construction is over.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

joe

Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE
Love this hotel! This is the only hotel we stay at when in San Antonio.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

8/10 Good

Evonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Donnis

Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

juancarlos

Liked: Cleanliness, staff & service, property conditions & facilities
great location , nice facilities no complaints at all staff is super friendly great place to stay
Stayed 1 night in Dec 2024

8/10 Good

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Neighbors were extremely noisy!!!!!!
Stayed 1 night in Dec 2024

10/10 Excellent

selene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Dec 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown scenery was amazing and easy access
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice short trip
Stayed 1 night in Nov 2024

10/10 Excellent

George, Spring

Stayed 2 nights in Oct 2024

10/10 Excellent

Ismael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying! There will definitely be a third and so on! :) Very convenient if you want to explore the river walk, The Alamo, or go shopping at the mall down the street!
Stayed 3 nights in Nov 2024

10/10 Excellent

Dayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Limpieza
Stayed 1 night in Nov 2024