See all properties

DoubleTree by Hilton San Antonio Airport

3.5 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton San Antonio Airport

View from room
Point of interest
Pillowtop beds, in-room safe, desk, laptop workspace
View from room
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Breakfast available

Explore the area

Map
611 NW Loop 410, San Antonio, TX, 78216
  • North Star Mall
    ‪10 min walk‬
  • Alamo Quarry Market
    ‪5 min drive‬
  • San Antonio Zoo and Aquarium
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, View

  • 347 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, View

  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobillty/Hearing)

LCD TV, pay movies, MP3 dock

Studio Suite, 1 King Bed, Accessible (Mobillty/Hearing)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

LCD TV, pay movies, MP3 dock

Junior Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible, Bathtub (Mobillty/Hearing)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible, Bathtub (Mobillty/Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 347 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza San Antonio Airport by IHG

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Parking included
4.2 out of 5, Very Good, (1112)
The price is $127
per night
$150 total
includes taxes & fees
Mar 8 - Mar 9
Crowne Plaza San Antonio Airport by IHG

About this property

DoubleTree by Hilton San Antonio Airport

3.5-star San Antonio hotel close to North Star Mall
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
DoubleTree by Hilton San Antonio Airport offers 384 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, DoubleTree by Hilton San Antonio Airport provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 15995 square feet (1486 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Complimentary self parking is available on site.

DoubleTree by Hilton San Antonio Airport is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
DoubleTree by Hilton San Antonio Airport has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Valet parking on site (USD 15 per day)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (15,995 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 13 floors
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between noon and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 18.95 per person
  • Valet parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Northstar
Hilton Northstar Hotel
Hilton Northstar Hotel San Antonio Airport
Hilton San Antonio Airport Northstar
Hilton San Antonio Airport Northstar Hotel
Hilton San Antonio Airport Hotel San Antonio

DoubleTree by Hilton San Antonio Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 436 out of 1004 reviews
Rating 8 - Good. 239 out of 1004 reviews
Rating 6 - Okay. 154 out of 1004 reviews
Rating 4 - Poor. 87 out of 1004 reviews
Rating 2 - Terrible. 88 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

alejandra

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald, Hopedale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport.
Stayed 2 nights in Nov 2024

2/10 Terrible

DEAN

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
as a 20 year client of hilton, this was the worst stay i have ever had.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just wen arrive to the hotel, the reception say y you checkout late for hour you need to pay 50 dólar, he make me field bad about that
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families. Safe, clean
Clean, safe, comfortable and convenient
Stayed 1 night in Nov 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

francis, Williston Park

Liked: Cleanliness, staff & service, property conditions & facilities
as always excellent performance
Stayed 3 nights in Nov 2024

4/10 Poor

Karina

It’s okay. There is nothing special for the price. Rooms are old and sheets smell old. There should at least be one bottle of water in the room for guest.
Stayed 1 night in Nov 2024

10/10 Excellent

Juana

Stayed 1 night in Oct 2024

10/10 Excellent

LABAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Liliana

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The mini fridge was durty and
Stayed 1 night in Oct 2024

10/10 Excellent

sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel smells so good, it’s so clean and the most important the staff is very kind.
Stayed 1 night in Oct 2024

10/10 Excellent

Tonya, Wahiawa

Liked: Cleanliness, staff & service
Love the Double Tree. I stay for the comfy beds and the cookie. Hotel needs some updates though. Prey sure the fixtures are older than me. Lol
Stayed 4 nights in Oct 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Oct 2024

2/10 Terrible

Charslyn

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. It was worth my every dollar.
Stayed 1 night in Oct 2024

8/10 Good

Dawnita

Liked: Cleanliness, staff & service, property conditions & facilities
Great, not a lot of parking though.
Stayed 1 night in Oct 2024

10/10 Excellent

Rene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

francis, Williston Park

Liked: Cleanliness, staff & service, property conditions & facilities
as always excellent stay awesome Staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Zully

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable, but the toilet didn’t work well flushing. It was nice and clean.
Stayed 2 nights in Oct 2024

4/10 Poor

Fallon

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Check was very quick and transactional. No problem. Room is dated and dirty. Both chairs had crumbs. Tub had hair. When I turned on bath dirt flowed up out of drain. They need to deep clean entire room. My son’s feet were black from carpet after 10 minutes. Someone had smoked in the room, and my son tapped the lamp and cigarette dust got all inside water bottle, on phone, etc. The tub finish is wearing and dirty. The faucets and soap and calcium stained which some biodex would take care of in 5 minutes. Hilton’s q2 2024 net PROFIT is $422 MILLION but it can’t afford to properly clean its rooms or maybe properly pay its employees to clean the rooms and maintain things for its guests. The pool area furniture is run down and not maintained or cleaned. Just overall not satisfied with this locations attention to cleanliness and maintenance.
Stayed 1 night in Oct 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

LATOYA

Liked: Staff & service
This previously was a Hilton and I've stayed here many times over the last decade. Apparently, now that it is Doubletree it hasn't rebranded. Hotel rooms are outdated... even for a King size room I could barely fit in the bathroom, the doors were loosely screwed, cracks in the walls, etc. Even the hall way when getting off the elevator reminded me of a smoky old hotel in Las Vegas... dark, gloomy, dingy moist smell... everything outside of the lobby and 1st floor is not welcoming AT ALL. Wont ever stay again until I see updated room pictures on the website.
Stayed 1 night in Oct 2024