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DoubleTree by Hilton San Antonio Airport

3.5 star property

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Photo gallery for DoubleTree by Hilton San Antonio Airport

View from room
Outdoor pool
Point of interest
View from room
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Breakfast available

Explore the area

Map
611 NW Loop 410, San Antonio, TX, 78216
  • North Star Mall
    ‪8 min walk‬
  • Alamo
    ‪11 min drive‬
  • River Walk
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, View

  • 347 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, View

  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Mobillty/Hearing)

LCD TV, pay movies, MP3 dock

Studio Suite, 1 King Bed, Accessible (Mobillty/Hearing)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

LCD TV, pay movies, MP3 dock

Junior Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible, Bathtub (Mobillty/Hearing)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Accessible, Bathtub (Mobillty/Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 347 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

Aloft San Antonio Airport

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1003)
$102 nightly
The price is $102 total
includes taxes & fees
Aloft San Antonio Airport

About this property

DoubleTree by Hilton San Antonio Airport

3.5-star San Antonio hotel close to North Star Mall
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
DoubleTree by Hilton San Antonio Airport offers 384 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, DoubleTree by Hilton San Antonio Airport provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Complimentary self parking is available on site.

DoubleTree by Hilton San Antonio Airport is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
DoubleTree by Hilton San Antonio Airport has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Valet parking on site (USD 15 per day)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 13 floors
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between noon and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 18.95 per person
  • Valet parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Northstar
Hilton Northstar Hotel
Hilton Northstar Hotel San Antonio Airport
Hilton San Antonio Airport Northstar
Hilton San Antonio Airport Northstar Hotel
Hilton San Antonio Airport Hotel San Antonio

DoubleTree by Hilton San Antonio Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 453 out of 1005 reviews
Rating 8 - Good. 234 out of 1005 reviews
Rating 6 - Okay. 155 out of 1005 reviews
Rating 4 - Poor. 77 out of 1005 reviews
Rating 2 - Terrible. 86 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Pam

Traveled with family
Disliked: Staff & service

Worst stay in a while

Staff was not very helpful at check in despite requesting early check in at time of reservation. Calling at 12pm to confirm if room was available early, calling at 2pm to confirm if room available early again. Showing up at 3:45pm and room was not available still. Asked to switch to any other room and they had no rooms cleaned. There was no effort done to try to accommodate my request at any point during any of my calls or check in. The icing on the cake was seeing other people check in early the next couple of days. Overall the hotel was centrally located amd close enough to airport for convenience. Its a shame the staff made this one of my worst stays at any hotel.
Stayed 2 nights in Feb 2025

4/10 Poor

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean and the bed was extremely comfortable. But we had to leave early due to the rooms ac being messed up. We adjusted to temperature accordingly, but we were still waking up in sweat. Also, our mini fridge didn’t seem to be cooling all too well, we adjusted the temp on there as well and everything still felt room temp. We let the front desk know and they offered to change rooms but my husband was already irate with the temperature situation and wanted to just leave. Had the ac and fridge been working well, we would’ve given it 5 stars.
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay everyone was nice and friendly great weekend
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

francis, Williston Park

Liked: Cleanliness, staff & service, property conditions & facilities
excellent staff always a solid performance
Stayed 4 nights in Feb 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Only real issue was being woken up at about 3AM to a neighboring building’s trespassing alarm, which was very audible through the walls for about 40 minutes. Everything else was pretty nice, friendly staff, what you’d expect. Except for that alarm, that was not nice.
Stayed 5 nights in Feb 2025

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was nice, lacking eating options but friendly and clean, the bathrooms are a little small but clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Annie

Stayed 1 night in Feb 2025

10/10 Excellent

Cooper

Stayed 1 night in Feb 2025

8/10 Good

david

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

francis, Williston Park

Stayed 2 nights in Feb 2025

10/10 Excellent

SHIRLEY, Stafford

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cookies were delicious!
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean. Easy checkin, just didnt advise about stay and options at hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very nice the food was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Stayed 2 nights in Jan 2025

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great staff when we checked in where very helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

James

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel near airport. Shuttle service is excellent
Stayed 1 night in Jan 2025

10/10 Excellent

MARIA, Del Rio

Stayed 1 night in Dec 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 1 night in Dec 2024

6/10 Okay

Maria

Traveled with partner
Liked: Cleanliness, staff & service
It's to old need a very good update
Stayed 1 night in Dec 2024

2/10 Terrible

Cecilia

Liked: Property conditions & facilities
👎
Stayed 2 nights in Dec 2024