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Holiday Inn Express Hotel & Suites San Antonio by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites San Antonio by IHG

Exterior
Exterior
Free buffet breakfast
In-room safe, desk, iron/ironing board, cribs/infant beds
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
$89
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
11400 SE Loop 410, San Antonio, TX, 78221
  • San Antonio Missions National Historical Park
    ‪5 min drive‬
  • Alamodome
    ‪11 min drive‬
  • River Walk
    ‪13 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

  • 271 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 251 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 271 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • 251 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, Multiple Beds

8.8 out of 10
Excellent
(9 reviews)
  • 271 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

  • 271 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites San Antonio - Brooks City Base by IHG

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 809 reviews
Holiday Inn Express & Suites San Antonio - Brooks City Base by IHG

About this property

Holiday Inn Express Hotel & Suites San Antonio by IHG

San Antonio hotel with outdoor pool
An outdoor pool, a fitness center, and a conference center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Holiday Inn Express Hotel & Suites San Antonio by IHG offers 66 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Hotel & Suites San Antonio by IHG features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Crib
  • Rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 6 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel San Antonio
Holiday Inn Express San Antonio
Holiday Inn Express Rivercenter
Holiday Inn Express Hotel Suites San Antonio
Inn Express San Antonio
Holiday Inn Express Hotel Suites San Antonio
Holiday Inn Express Hotel Suites San Antonio by IHG
Holiday Inn Express Hotel Suites San Antonio an IHG Hotel
Holiday Inn Express Hotel & Suites San Antonio by IHG Hotel

Holiday Inn Express Hotel & Suites San Antonio by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 347 out of 766 reviews
Rating 8 - Good. 229 out of 766 reviews
Rating 6 - Okay. 86 out of 766 reviews
Rating 4 - Poor. 50 out of 766 reviews
Rating 2 - Terrible. 54 out of 766 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Trinidad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sunil Babu

Traveled with family
Bathroom tub needs to be maintained well and room should be more cleaner
Stayed 1 night in May 2025

6/10 Okay

Tanya

Disliked: Amenities, property conditions & facilities
Building needs a lot of updates. Staff was friendly and helpful. Waited about 15-20 minutes to check in which was in the evening as there was no one the desk.
Stayed 2 nights in May 2025

2/10 Terrible

Janet

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our room had just been cleaned of mold it was horrible had to leave my granddaughters asthma was triggered. Never again
Stayed 3 nights in May 2025

6/10 Okay

Seidai

Stayed 1 night in May 2025

10/10 Excellent

Rusti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Mar 2025

4/10 Poor

Brianna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dianna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service by front desk quiet location no problems only complaint was food was bland.
Stayed 1 night in Apr 2025

8/10 Good

Erin

Stayed 1 night in Apr 2025

10/10 Excellent

Haruthai

Stayed 1 night in Apr 2025

2/10 Terrible

Brian

Disliked: Staff & service, amenities
Did not have my reserved room and had no room available. Had to find other accommodations.
Stayed 1 night in Apr 2025

4/10 Poor

Jorge

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Ana

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

samantha

Traveled with family
Disliked: Staff & service

Sad report to this stay and hotel

The floor was uneven. Like the woods missing under the carpet. In the shower the floor creeks really bad like it’s falling down. Checkout is at 11 and at 8am they were banging on my door wanting to clean my room. I was still asleep!
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

2/10 Terrible

Irasema

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lavonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Ram

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience.

i came in to the room on the day of checkout around 9:30 am looking at the crew changing the sheets when i have not even checked out the room yet. the crew said that i have already checked out my room when my stuff is already inside the room. This is very unprofessional. The breakfast was very bad at best. Overall a very bad experience.
Stayed 1 night in Feb 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Prasad

Stayed 1 night in Feb 2025

2/10 Terrible

Ashley

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025