Holiday Inn Express & Suites San Antonio - Brooks City Base, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites San Antonio - Brooks City Base, an IHG Hotel

Exterior
Point of interest
Free daily full breakfast
In-room safe, individually furnished, desk, laptop workspace
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
8222 City Base Lndg, San Antonio, TX, 78235
  • San Antonio Missions National Historical Park
    8 min drive
  • Freeman Coliseum
    12 min drive
  • Frost Bank Center
    13 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    24 min drive

Room options

Standard Room, 1 King Bed, Accessible (Mobility)

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Hearing)

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

  • 270 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

  • 270 sq ft
  • Sleeps 2
  • 1 Twin Bed

Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 270 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Hearing)

  • 270 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed (Leisure)

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Express & Suites San Antonio - Brooks City Base, an IHG Hotel

Hotel in Brooks City Base
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites San Antonio - Brooks City Base, an IHG Hotel offers 95 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. 43-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 950 square feet (88 square meters) include conference space. This business-friendly hotel also offers a fitness center, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express & Suites San Antonio - Brooks City Base, an IHG Hotel is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 950 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per week, plus a deposit of USD 75.00 per week
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per week
  • Pet fee: USD 75.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express San Antonio SE Military Dr
Holiday Inn Express SE Military Dr
Holiday Inn Express SE Military Dr Hotel
Holiday Inn Express SE Military Dr Hotel San Antonio
Holiday Inn Express San Antonio Brooks City Base Hotel
Holiday Inn Express Brooks City Base Hotel
Holiday Inn Express San Antonio Brooks City Base
Holiday Inn Express San Antonio Brooks City Base Hotel
Holiday Inn Express Brooks City Base Hotel
Holiday Inn Express San Antonio Brooks City Base
Holiday Inn Express Brooks City Base
Holiday Inn Express Suites San Antonio Brooks City Base
Holiday Inn Express Suites San Antonio Brooks City Base
Holiday Inn Express Suites San Antonio SE Military Dr
Express Brooks City Base

Holiday Inn Express & Suites San Antonio - Brooks City Base, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 716 reviews" "
Rating 8 - Good. 158 out of 716 reviews" "
Rating 6 - Okay. 66 out of 716 reviews" "
Rating 4 - Poor. 42 out of 716 reviews" "
Rating 2 - Terrible. 35 out of 716 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Frank

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The hotel was a nice place to stay. it did need some extra cleaning. The carpets were stained. Also, the weekend we visited the hallways were hot due to AC issues. The elevator was not working and I am pre-op for knee replacement and was given a room on the third floor because no others were available. Also, the room we were given had a faulty AC. It would not shut off and constantly ran at 66 degrees even when we turned it off.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
S.T.
Great stay, I would stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

Brenda

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Clarissa

Stayed 1 night in Aug 2024

2/10 Terrible

Dapa

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Dolores

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches were in the breakfast area elevator was broken for two days
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wanted to thank Tony for making us feel so welcome! Awesome job!! Thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Amber

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The showehead did not work, we had to take baths. The AC did not cool. The housekeepers were extremely rude.
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel, by far, had the best staff I've ever experienced. Everyone, from the moment we checked in till the moment we checked out was friendly, accommodating, and helpful. Other hotels need to train their staff based on how this hotel's staff operates. The only knock i have is that the pool, while clean, had cups and paper in it from the previous night and when the housekeeper was out there, she didn't skim those things out of the pool. I did it when we got in, because it wasn't a big deal, but it was just something i thought should have been done.
Stayed 2 nights in Sep 2024

8/10 Good

tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was small with high bushes
Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, only drawback is location area. The area around the hotel is always busy with traffic.
Stayed 2 nights in Aug 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet.
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk needs more training tried to charge me deposit more than it was and charge me the room again when it was prepaid. Makes me not want to stay there again
Stayed 1 night in Aug 2024

6/10 Okay

Leonard

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Staff was nice but room was dirty like really dirty no clean towels or sheets
Stayed 2 nights in Aug 2024

2/10 Terrible

Luis

Disliked: Cleanliness
No ac on 3rd floor hallway for 10 days. Shower drain clogged 1st day. A/C in room went out on 2nd day. Carpet in room very dirty, same in hallways. Noise level was unacceptable at night. Asked for a discount for all the inconveniences and management didn't respond. Overall 2 star ⭐⭐ rating.
Stayed 10 nights in Jul 2024

8/10 Good

Monica

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC is out on the 3rd floor hallway but the room has AC. The 3 staff members at the front desk were very accommodating and helpful offering me the luggage cart, making me feel safe, and friendly. The only one that was rude was the one that snipped at my elderly mom about them running out of a pastry. She was a Caucasian woman about 5'4 busy, a little heavy set. We brought it to management's attention.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you ask me I wold pick the same hotel is I go back to San Antonio the service, the room, the staff I like everything about it they get 5 stars on everything from me and my family. Thank you so much.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jodie

Stayed 1 night in Jul 2024