Holiday Inn Express & Suites San Antonio-Dtwn Market Area, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites San Antonio-Dtwn Market Area, an IHG Hotel

Exterior
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Suite, Multiple Beds (Addl Living Tab) | Desk, blackout drapes, iron/ironing board, free WiFi
Suite, Multiple Beds, Accessible (Mobility, Accessible Tub) | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
102 El Paso St, San Antonio, TX, 78204
  • Market Square
    11 min walk
  • San Antonio River
    11 min walk
  • River Walk
    17 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    12 min drive

Room options

Suite, Multiple Beds (Addl Living Tab)

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express & Suites San Antonio-Dtwn Market Area, an IHG Hotel

Hotel in Downtown San Antonio
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Holiday Inn Express & Suites San Antonio-Dtwn Market Area, an IHG Hotel offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Express & Suites San Antonio-Dtwn Market Area, an IHG Hotel features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and a television in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express & Suites San Antonio-Dtwn Market Area, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 25.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 99.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express San Antonio-Dtwn Market Area Hotel
Holiday Inn Express San Antonio Downtown Market Area
Holiday Inn Express Hotel Market Area
Holiday Inn Express San Antonio-Dtwn Market Area
Holiday Inn Express Suites San Antonio Dtwn Market Area

Holiday Inn Express & Suites San Antonio-Dtwn Market Area, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 411 out of 1001 reviews" "
Rating 8 - Good. 297 out of 1001 reviews" "
Rating 6 - Okay. 155 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 59 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 4 nights in Sep 2024

10/10 Excellent

Marissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the property. Very clean and polite staff.
Stayed 1 night in Sep 2024

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Ashley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is NOT at the river walk. It was dirty, the water did not get hot, the phone in the room didn’t even work to call the front desk and when I talked to someone they did nothing. Will never stay here again.
Stayed 2 nights in Aug 2024

4/10 Poor

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad smell
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Nohemi

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Room had alot of humidity, ac was blowing cold but we were sweating at night, weird but it was not an enjoyable sleep,
Stayed 1 night in Aug 2024

10/10 Excellent

Alicia G Silva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks so much for everything guys!!! Thanks again to the breakfast lady, she was so niche and friendly I forget the name but thanks again. Thanks to the front desk I think she was from India, she was so sweet and nice too. We only have something that I know it depends the bank but we are still waiting for the deposit. We made the check out on Sunday 28, July but still nothing 😑
Stayed 2 nights in Jul 2024

2/10 Terrible

Zona

Stayed 1 night in Aug 2024

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Our stay was great! Loved our room!
Stayed 1 night in Jun 2024

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Oscar

Stayed 2 nights in Jul 2024

2/10 Terrible

CARLOS

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was ticks all over the bed good thing I woke up and seen them at 3am. Very nasty, never staying at a holiday inn again. The pictures were documented by the front desk.
Stayed 1 night in Jul 2024

8/10 Good

Abdul Aziz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best place for family stay
Stayed 2 nights in Jul 2024

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Elized

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was very dirty, they didn’t change the sheets. It smell bad
Stayed 3 nights in Jul 2024

8/10 Good

Omar

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Romana

Liked: Cleanliness, staff & service, property conditions & facilities
I like location area very convenient. The only complaint about wash sink was bad 👎 very slowly water Sinking. Not only that the couch bed was very thin and uncomfortable.
Stayed 3 nights in Jul 2024

2/10 Terrible

Raquel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The master bed room did not have a television. The room smelled like urine and the carpets were filthy, restroom walls were also dirty.
Stayed 1 night in Jul 2024

4/10 Poor

Sree Naga Vamsikrishna

Traveled with family
Disliked: Property conditions & facilities, room comfort
Thumbs down
For the first time i booked this hotel, and will be the last, pathetic hotel i have ever stayed, nothing is good to tell about the room, room atmosphere, sofa bed, bathroom microwave, you name it i had very bad experience. Nothing is good. My vote is down.
Stayed 1 night in Jul 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was phenomenal! Everything was clean. Breakfast had many options.
Stayed 3 nights in Jul 2024