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Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Reception
Outdoor pool
Exterior
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
102 Spencer Lane, San Antonio, TX, 78201
  • North Star Mall
    ‪7 min drive‬
  • San Antonio Zoo and Aquarium
    ‪7 min drive‬
  • River Walk
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub) | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (2593)
$105 nightly
The price was $131
The price is $105 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW

About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

San Antonio hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area by IHG

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was absolute amazing.
Stayed 1 night in Mar 2025

6/10 Okay

Tasha

Stayed 2 nights in Mar 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Scott

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Autumn

Stayed 2 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very Dirty and Ran Down

Holiday Inn Express is one of my normal go-to's when booking hotels mainly because I know exactly what I'm getting because of consistency in the brand. However this location is completely ran down and not up to the standards that the brand is known for. The service was amazing however but the hotel itself is definitely lacking...I would not stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Autumn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Guy

Traveled with group

No TV

The TV didn’t work
Stayed 1 night in Jan 2025

10/10 Excellent

Autumn

Stayed 1 night in Jan 2025

10/10 Excellent

NANCY

Stayed 1 night in Jan 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this clean hotel staff is friendly rooms are spacious
Stayed 2 nights in Jan 2025

10/10 Excellent

J carmen

Stayed 1 night in Dec 2024

10/10 Excellent

ARMANDO

Stayed 1 night in Nov 2024

10/10 Excellent

Ty

Traveled with group
Liked: Cleanliness, staff & service, amenities
It was good. Staff was helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Tania

Disliked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Francisco

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Old pizza box in the fridge and stained sheets. Dirty floor for three days in a row in the elevator/common areas. Great breakfast and parking.
Stayed 1 night in Oct 2024

2/10 Terrible

Austin

Traveled with family
Disliked: Staff & service
Got my car broken into and they didnt offer video or anything
Stayed 1 night in Oct 2024

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Musty Smelling Room

We had an additional room with a couch in it, it smelt very musty, and like mildew. The couch looks old and dilapidated. The floor in front of the elevator and in the elevator was very nasty, & sticky. In the dining room, the furniture was stained up and nasty. The place was just nasty.
Stayed 1 night in Oct 2024

6/10 Okay

Gilbert

Stayed 2 nights in Sep 2024

10/10 Excellent

Elmo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024