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Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

Exterior
Free daily buffet breakfast
Property amenity
In-room safe, desk, blackout drapes, soundproofing
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Laundry
$92
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
2861 Cinema Ridge, San Antonio, TX, 78238
  • Place, Regal Cielo Vista
    ‪2 min walk‬
  • Place, Ingram Park Mall
    ‪9 min walk‬
  • Place, K1 Speed
    ‪10 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, soundproofing

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,120 reviews
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

About this property

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

San Antonio hotel with 1 indoor pools, connected to a shopping center
An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and conference space.
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG offers 84 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 450 square feet (41 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis. The property offers extended parking privileges to guests.

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 450 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 99.00 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express San Antonio-West-SeaWorld
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express San Antonio-West-SeaWorld Area Hotel
Holiday Inn Express San Antonio-West-SeaWorld Area San Antonio
Holiday Inn Express San Antonio-West-SeaWorld Area
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express Suites San Antonio West SeaWorld Area
Holiday Inn Express Suites San Antonio West SeaWorld Area by IHG
Holiday Inn Express Hotel Suites San Antonio West SeaWorld
Holiday Inn Express Suites San Antonio West SeaWorld Area

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 426 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose A

Liked: Property conditions & facilities
Excellent customer service and professionalism
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jul 2025

6/10 Okay

Jaime

Traveled with family
Liked: Staff & service
What I didn’t like was that restroom tub area didn’t look clean and towels smelled like rotten rags.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really great experience staying at the Holiday Inn in San Antonio! The staff was awesome — friendly and helpful throughout. The WiFi was strong and reliable, and the location couldn’t be better — just minutes from SeaWorld. Would definitely stay here again!
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jul 2025

8/10 Good

martha

I I stay for 2 days family trip in. The hotel was clean. A smells good. Complimental breakfast was good bed was comfortable!
Stayed 2 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was polite and welcoming . It was a great experience.
Stayed 2 nights in Jul 2025

8/10 Good

Alfonso

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been here before the staff is always friendly i just like staying here
Stayed 1 night in Jul 2025

10/10 Excellent

Omar

Traveled with family and small children, Traveled with family
Room could of been more cleaner
Stayed 2 nights in Jul 2025

4/10 Poor

Jobin

Stayed 1 night in Jul 2025

8/10 Good

John

.
Stayed 1 night in May 2025

2/10 Terrible

Candance

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend. The hotel building looked pretty ran down. The upkeep was horrible. My family and I traveled 9 hours and made it to the hotel early, around 3am. The first room given to us smelled awful. The smell had us standing in the hallway. I immediately went downstairs, and they switched us to another room. This room smelled bad as well, but not like the first room. Room service never came to the room to clean or provide fresh towels. For breakfast, my mom ended up drinking spoiled milk that made her sick the entire stay. Oh, and that same morning, there was a stranger who walked up to us and advised us to check our vehicles because his truck had been broken into, and he was told it was the 3 incident that happened there that week! I regret wasting my time and money here; it was the worst experience ever.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohammed, Euless

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Stayed 3 nights in Jul 2025

8/10 Good

JUAN, Laredo

Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Stayed 2 nights in Jun 2025

6/10 Okay

Jose A

Liked: Staff & service
Not what I anticipated according to rating and reviews and deceptive property photos. For the price I could have done better...
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a bit dated but the price reflects. The room was clean and comfortable and the staff were accommodating. They also had complementary breakfast and coffee. I didn’t have time to use the amenities. There were restaurants and a movie theater near. It was only 15 minutes to the base.
Stayed 2 nights in Apr 2025

4/10 Poor

Rhonda

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not as clean as described by other people who stayed.
Stayed 1 night in Jun 2025

10/10 Excellent

Maurice, Hemet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall! Staff was friendly, beds were comfy, and breakfast was a nice bonus. The location is perfect for SeaWorld. Only downside was the carpet in the room—it looked a bit dirty. Other than that, everything else was great and we’d definitely stay again.
Stayed 1 night in Jun 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 1 night in Mar 2025

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying. It was cozy.
Stayed 1 night in May 2025

6/10 Okay

Emily

Stayed 3 nights in May 2025

6/10 Okay

sarah

Traveled with partner
Liked: Staff & service, property conditions & facilities
The staff and service are very friendly. Breakfast was good- especially the pancakes. The reason I gave three stars was that my room smelled like a wet dog … musty smell. This is an older hotel with some updates but the smell of the room was unpleasant. The bedding and the rooms were very clean kept. I did have an allergic reaction from day one- I believe it was from the towels. They could be using a detergent that I am sensitive to. Overall, the stay was satisfactory.
Stayed 4 nights in May 2025