Holiday Inn San Antonio - Riverwalk by IHG

3.0 star property

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Photo gallery for Holiday Inn San Antonio - Riverwalk by IHG

Exterior
Exterior
Meeting facility
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Gym

Explore the area

Map
217 North St. Mary's Street, San Antonio, TX, 78205-2303
  • River Walk
    ‪1 min walk‬
  • Market Square
    ‪8 min walk‬
  • Henry B. González Convention Center
    ‪10 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

Suite, 1 Bedroom

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(37 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed (High Floor)

8.0 out of 10
Very good
(6 reviews)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(27 reviews)
  • 290 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(8 reviews)
  • 290 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Premium Room

8.0 out of 10
Very good
(1 review)
  • 290 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn San Antonio - Riverwalk by IHG

3-star hotel in Downtown San Antonio
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Holiday Inn San Antonio - Riverwalk by IHG offers 313 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and 9 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn San Antonio - Riverwalk by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Windows on the River - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Mugg's Coffee Experience - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 39 per day; includes in/out privileges)
  • Valet parking on site (USD 47 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 21.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mugg's Coffee Experience
  • Windows on the River

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 23 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.95 per person
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 47.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Antonio Riverwalk
Holiday Inn San Antonio Riverwalk
San Antonio Riverwalk Holiday Inn
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn San Antonio Riverwalk Hotel
Holiday Inn Riverwalk Hotel
Holiday Inn Riverwalk
Holiday Inn San Antonio
San Antonio Holiday Inn
Riverwalk Holiday Inn

Holiday Inn San Antonio - Riverwalk by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 567 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sundos

Stayed 4 nights in Apr 2025

8/10 Good

Scott C Van

Stayed 6 nights in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No maid service. I had to call to get clean towels
Stayed 2 nights in Apr 2025

8/10 Good

DEMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place to stay and convenient .

Stayed 4 nights in Apr 2025

10/10 Excellent

mariela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and its staff were amazing. The only thing was that I had never been charged for parking at any holiday inn, but there is always a first time for everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Linda

Great location
Stayed 2 nights in Apr 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
A little dated, restaurant not so great
Stayed 2 nights in Apr 2025

4/10 Poor

Olu

Stayed 4 nights in Apr 2025

6/10 Okay

jose

Liked: Staff & service
Disliked: Property conditions & facilities
Besides paying in advance …. They receive you with an expensive parking 40xnight and $50 per night deposit . Staff try to explain the unexplainable , very attentive nice people , but this is not the contessa hotel ….the restaurant was close almost all our stay , lights out , nobody in there . Pool 5x5 mt for a 100 rooms ? No usb charger capability in rooms, outdated tubs in bathrooms, holiday inn standards in this particular location not met . It’s not the fees , it’s not the place for those fees . Not coming back. Still waiting for the reimbursement of a boggus deppsot that they demand right away before stepping in the room but they say to me 5 days is normal for you to get it back . NICE , way to go ! Book wisely folks ! Ask ask ask and don’t always trust photos in the web . My room view was an abandoned riverwalk graffiti covered building with broken glassses. Room 1117. Anyways it was over for us . Thanks for an average stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Su, Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay on Riverwalk. Lobby staff are so friendly and breakfast buffet was convenient, overlooking the river.
Stayed 1 night in Apr 2025

8/10 Good

Mandy

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Ryan

Stayed 1 night in Apr 2025

10/10 Excellent

Cesar

Stayed 2 nights in Mar 2025

10/10 Excellent

Ronald

Stayed 4 nights in Mar 2025

10/10 Excellent

Veronica

Stayed 2 nights in Mar 2025

4/10 Poor

andrew

Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Hymie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay there at hotel and champs
Stayed 1 night in Apr 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service
The staff was wonderful. The bathroom had tiles falling off the wall. The door was breaking down. Needs some TLC. Didn’t feel like great value.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Brandon

Stayed 2 nights in Mar 2025

10/10 Excellent

Ricky

Traveled with family
Liked: Cleanliness, amenities
Accommidateing
Stayed 1 night in Apr 2025