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Home2 Suites by Hilton San Antonio at the Rim

3.0 star property

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Photo gallery for Home2 Suites by Hilton San Antonio at the Rim

Exterior
Full-size fridge, microwave, stovetop, dishwasher
Terrace/patio
In-room safe, desk, blackout drapes, soundproofing
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
17303 Vance Jackson, San Antonio, TX, 78257
  • The Rim Shopping Center
    ‪7 min walk‬
  • The Shops of La Cantera
    ‪5 min drive‬
  • Six Flags Fiesta Texas
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Living area | 50-inch flat-screen TV with premium channels, TV, MP3 dock

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mob/Hearing, Roll-In Shower)

50-inch flat-screen TV with premium channels, TV, MP3 dock

Suite, 1 King Bed, Accessible (Mob/Hearing, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Mob/Hearing, Roll-In Shower)

50-inch flat-screen TV with premium channels, TV, MP3 dock

Studio, 2 Queen Beds, Accessible (Mob/Hearing, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub (Mobility/ Hearing)

50-inch flat-screen TV with premium channels, TV, MP3 dock

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility/ Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility/ Hearing)

50-inch flat-screen TV with premium channels, TV, MP3 dock

Studio, 1 King Bed, Accessible, Bathtub (Mobility/ Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Tru By Hilton San Antonio At The Rim, Tx

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (793)
The price is $162
per night
$192 total
includes taxes & fees
Apr 9 - Apr 10
Tru By Hilton San Antonio At The Rim, Tx

About this property

Home2 Suites by Hilton San Antonio at the Rim

3-star hotel in La Cantera District
This hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Home2 Suites by Hilton San Antonio at the Rim offers 117 accommodations with MP3 docking stations and safes. Accommodations are furnished with sofa beds and desks. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Home2 Suites by Hilton San Antonio at the Rim features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

A business center is on site at this 3-star property. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Guests are offered a complimentary breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites Hilton San Antonio Rim Hotel
Home2 Suites Hilton Rim Hotel
Home2 Suites Hilton San Antonio Rim
Home2 Suites Hilton Rim
Home2 Suites by Hilton San Antonio at the Rim Hotel
Home2 Suites by Hilton San Antonio at the Rim San Antonio
Home2 Suites by Hilton San Antonio at the Rim Hotel San Antonio

Home2 Suites by Hilton San Antonio at the Rim Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 640 out of 885 reviews
Rating 8 - Good. 143 out of 885 reviews
Rating 6 - Okay. 46 out of 885 reviews
Rating 4 - Poor. 29 out of 885 reviews
Rating 2 - Terrible. 27 out of 885 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ernestine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Great staff.
Stayed 2 nights in Dec 2024

2/10 Terrible

Moises

Front staff had zero customer service and were definitely not customer trained or friendly- terrible a problem solving besides just saying those are the rules!! Never ever will I stay at Hilton - thanks To Ralph at front desk and torres a wanna be shift manager with a chip on his shoulder!! That had no people skills whatsoever service
Stayed 3 nights in Dec 2024

10/10 Excellent

Uduak

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic front desk staff, especially Bryan he has fantastic customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed Staying at Home2Suites in Laredo,Texas and in Corpus Christi,Texas. The rooms are Clean,beds and pillows are comfortable and there is the convenience of the mini kitchen with a full size refrigerator,kitchen sink,dishwasher and microwave. The only recommendation I’ll give is for every bathroom to have a walking shower instead of a tub.
Stayed 3 nights in Dec 2024

8/10 Good

Aida E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Nov 2024

10/10 Excellent

Kala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping and very quiet. I did not hear any guest coming and going so that was plus. Will stay again if I come back to San Antonio.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property with a great location for shopping
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

James, Morley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of all the places we stayed on our Texas holiday this was our favourite. Not only was the room larger than expected but it even had a kitchenette. The staff were remarkably helpful, assisting in our last minute unforeseen date change and giving us the assurance we needed to feel confident in our travel plans. This location is great if you plan on visiting Six Flags Fiesta, and just down the road is The Rim which has great shopping and dining options.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
The suite was perfect for us, retired couple and adult son in late 20s. We appreciated the living area and kitchenette. Staff were very courteous and helpful. Location easy to find and handy to shops & dining. Target is walking distance. Very well priced for what we got.
Stayed 2 nights in Nov 2024

8/10 Good

Jairo Raul

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It is a great option to stay at san antonio, rooma are really big, specialy the double bed ones, just need to improve the matress quality, besides that it is one of the best hotels I've stayed at san antonio. Really close to La Cantera.
Stayed 2 nights in Nov 2024

10/10 Excellent

amon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and positioned in a convenient location.
Stayed 1 night in Nov 2024

10/10 Excellent

melisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Stayed 1 night in Nov 2024

10/10 Excellent

Olga

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
Great stay. Room was clean and bed was comfortable.
Stayed 1 night in Nov 2024

2/10 Terrible

Samantha

Disliked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Jason

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They seem to have managers and front desk associates that never know what is going on. Horrible service. The security is a joke too. Do not stay here and spare yourself the inconvenience of dealing with incompetent people.
Stayed 1 night in Nov 2024

10/10 Excellent

Dexter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room. Close to the Rim and La Canyera shopping malls.
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Stayed 3 nights in Oct 2024

8/10 Good

Jazz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jazel

Business traveler
Liked: Cleanliness, staff & service, amenities
The light switches did not work. There were some lights that would not turn on. Not sure if I had to do something prior for them to work.
Stayed 1 night in Nov 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024