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Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

3.0 star property

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Photo gallery for Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

Terrace/patio
Full-size fridge, microwave, dishwasher, coffee/tea maker
Indoor pool
Exterior
Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Parking included
  • Air conditioning

Explore the area

Map
9911 Ingram Road Bldg B, San Antonio, TX, 78245
  • San Antonio SeaWorld
    ‪8 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪8 min drive‬
  • Aquatica San Antonio Waterpark
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing) | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Homewood Suites by Hilton Lackland AFB/SeaWorld, TX

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1040)
The price is $126
per night
$149 total
includes taxes & fees
Apr 10 - Apr 11
Homewood Suites by Hilton Lackland AFB/SeaWorld, TX

About this property

Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

3-star hotel in Far West Side
This hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Home2 Suites by Hilton San Antonio Lackland/Sea World, TX offers 110 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. 55-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Home2 Suites by Hilton San Antonio Lackland/Sea World, TX features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, an arcade/game room, and coffee/tea in a common area. Onsite self parking is complimentary.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites by Hilton San Antonio Lackland/Sea World TX
Home2 Suites by Hilton San Antonio Lackland/Sea World, TX Hotel

Home2 Suites by Hilton San Antonio Lackland/Sea World, TX Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 375 out of 610 reviews
Rating 8 - Good. 129 out of 610 reviews
Rating 6 - Okay. 55 out of 610 reviews
Rating 4 - Poor. 18 out of 610 reviews
Rating 2 - Terrible. 33 out of 610 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Stayed 2 nights in Dec 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with great amenities and staff!
Stayed 2 nights in Dec 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service
Breakfast horrible. Frozen eggs, raw sausage, no butter for 2 days, pancake machine making raw items however they were quick to repair. Coffee ran out quite a few times or was cold. Room was great. Main kitchen lady was great. Pool area needs non slip added. Both grand kids slipped and fell. Noise reduction between floors. You could hear every walking step above you. This was our first visit here. Unsure if we would return of not. But most likely would give a second chance.
Stayed 8 nights in Dec 2024

6/10 Okay

ANGELA

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I thought the staff and the room was perfect. I loved the suite with the kitchen and definitely loved the full breakfast that they served. The bathroom needs updating. The shower was horrible - no water pressure and the shower head was so old that I couldn't even get the soap out of my hair. However, my biggest issues are stating "pet friendly". First there was not an adequate area to walk the animals. here was only a very small strip to walk the dogs which caused issues getting the animal to do his business. Second, I got a complaint about barking the first day which caused me to miss the opening for my Grandson's graduation from Air Force Training as I had to sit in the hotel with the dogs to keep them quite. I was on the 2nd floor and there was a mix of pet owners, but mostly families with children running through the halls which caused the barking. I would like to make a suggestion. Why not make one floor that would be pet friendly so not to upset the pets with the unnecessary noise of children running up and down the halls and banging on walls. This way only pet owner who understand how the running and banging can cause the pets to get upset and bark wont have anything to complain about.
Stayed 4 nights in Nov 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Negatives: We had trouble with our key Cards not working here and there. They advertise they have beer and wine, but they didn’t have any the four days we were there. It’s not really close enough to anything to walk to a restaurant. Positives: quiet, clean, rooms were great! We came down for a BMT graduation for my nephew. We were up early out of the hotel by 5:30 and gone most of the day, but it was quiet at night when we had to go to sleep and get up early again in the morning. Staff was pleasant. The last day we were able to enjoy breakfast because we were flying out and had nowhere to go early. Breakfast was nice. The coffee was always good
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel room and the kitchen supplies.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location away from the business of the city but within a few miles from restaurants and tourist attractions
Stayed 2 nights in Nov 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Oct 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Stacey, Laredo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was good but the staff and breakfast was horrible! The breakfast was the worst tasting ever. Not even combinations as a real breakfast would of stayed here again if it wasn’t for this!
Stayed 1 night in Oct 2024

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Narayana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place,
Room is not ready by checkin time. Waited 20 minutes to check in
Stayed 1 night in Oct 2024

2/10 Terrible

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud, late after party
Wedding party on the floor above us, woke my entire family up then continued to be pound even after called down to the front desk. Then awoken by same group in the morning. I understand not the hotels fault but after hours should be quiet and controlled
Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Clean room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joe, Mcallen

Traveled with family
Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Cydni

10/10. Were able to accommodate me for early check in. Breakfast every day was a perk and specifically enjoyed the fact that I felt safe during my stay since they lock the doors from 10:00 PM - 6:00 am. Would definitely book again
Stayed 3 nights in Sep 2024

8/10 Good

Paola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property was fine. Did not realize the hotel was pet friendly and my husband did notice some dog smell on the beds but I didn’t. We stayed 2 nights and on my last night, over 5 trucks were broken into and windows were busted.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patience

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Booked a room and got exactly what we booked. Very happy.
Stayed 2 nights in Sep 2024

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Diana, Lake Hopatcong

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

DAYANARA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Dirty floors/carpet left my toddlers knees black
Floors were so dirty that my toddler couldn’t freely crawl on the carpeted floor in our room without her knees and feet being turned black from the dirt. Carpet needs regular shampooing a lot more frequently.
Stayed 1 night in Aug 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room
Stayed 1 night in Aug 2024