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Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

Terrace/patio
Exterior
Hypo-allergenic bedding, individually furnished, desk, laptop workspace
Full-size fridge, microwave, dishwasher, coffee/tea maker
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Laundry
  • Kitchen

Explore the area

Map
9911 Ingram Road Bldg B, San Antonio, TX, 78245
  • Hill Country Golf Club
    6 min drive
  • Ingram Park Mall
    7 min drive
  • Aquatica San Antonio Waterpark
    11 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    25 min drive

Room options

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing) | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Homewood Suites by Hilton Lackland AFB/SeaWorld, TX

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (1034)
The price is $122
per night
$144 total
includes taxes & fees
Dec 14 - Dec 15
Homewood Suites by Hilton Lackland AFB/SeaWorld, TX

About this property

Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

3-star hotel in Far West Side
This hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Home2 Suites by Hilton San Antonio Lackland/Sea World, TX offers 110 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. 55-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Home2 Suites by Hilton San Antonio Lackland/Sea World, TX features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, an arcade/game room, and coffee/tea in a common area. Onsite self parking is complimentary.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites by Hilton San Antonio Lackland/Sea World TX
Home2 Suites by Hilton San Antonio Lackland/Sea World, TX Hotel

Home2 Suites by Hilton San Antonio Lackland/Sea World, TX Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 347 out of 570 reviews" "
Rating 8 - Good. 124 out of 570 reviews" "
Rating 6 - Okay. 51 out of 570 reviews" "
Rating 4 - Poor. 18 out of 570 reviews" "
Rating 2 - Terrible. 30 out of 570 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Diana, Lake Hopatcong

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

DAYANARA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Dirty floors/carpet left my toddlers knees black
Floors were so dirty that my toddler couldn’t freely crawl on the carpeted floor in our room without her knees and feet being turned black from the dirt. Carpet needs regular shampooing a lot more frequently.
Stayed 1 night in Aug 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 1 night in Jul 2024

10/10 Excellent

Joshua Allen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good about our stay other the lady at the front desk when i checked in. She took a personal call from the hotel phone and made we wait till she finished her call.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Great job
Stayed 1 night in Aug 2024

10/10 Excellent

Nyneth

Would recommend staying there
Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice room, staff was very nice too. Im glad i picked the right place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
The room was great. They had to give us 2 rooms instead of 1 room with 2 beds, it worked out great for us. The front desk staff, Sara, was very nice and accommodating.
Stayed 1 night in Jul 2024

8/10 Good

Venkat

Stayed 1 night in Jul 2024

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids were running around in the hall ways at night and slamming emergency doors and fire alarm was pulled
Stayed 2 nights in Jul 2024

2/10 Terrible

Suham

Traveled with family
The bathroom was disgusting the blankets felt dirty we went to get breakfast early it was 7:45 and it was empty I asked the lady if they were going to put more and she told me no I won't be back
Stayed 1 night in Jul 2024

10/10 Excellent

Norma

Stayed 1 night in Jun 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Osazee

Traveled with family
Liked: Staff & service, room comfort
Not too bad
The hotel overall was okay, nothing too spectacular. The room had a stench to it that resembled a nursing home. The hotel was fully booked so we couldn’t get switched. Probably the turn around from the guest prior to us arriving must have been too short for them to thoroughly air the room out and freshen the air. The food in general was ok, however, they were short staffed and it was just one lady doing the cleaning and bringing out meals. By the time we and several other guests came down around 8:30, everything was gone because she was the only one so we had to wait till she stocked before getting food which wasn’t bad however the hotel management should have better prepared the staff for a full hotel that weekend by increasing staff on ground. However she served us with a smile and did not have the aura of irritation. Overall, the hotel is alright if you’re looking for a quick stop to relax before continuing on your journey.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service
Stayed 3 nights in Jun 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Don't stay here
This is just not a nice hotel, if you are someone like me who likes a nice luxury hotel, don't be deceived by how this looks in the pictures. Also, their kitchens don't include a stove, A sink a full size fridge and a microwave is what you will get, And if you really want a plate, they will give you at an extra charge. Also, once you have the room, you are stuck with it, they will not switch rooms for you no matter what they will not refund you make sure you like the room because this is the one you'll be stuck with, They are not willing to work with you. They will give you an excuse and also a runaround like they did me. Their customer service was the worst I have ever experienced. The bed in our room was so uncomfortable that nobody could sleep, the mattress was sunken , In one spot as if it was somebody's mattress for a long time and their weight had made an imprint on it, very odd for a mattress in a hotel. In addition to the mattress, being awful, they did not give us actual blankets, but there was a bedskirt and a sheet on the bed as blankets so we could not have the AC and snuggle up under covers like we like to do. There was paint chipping off the ceiling. Looks like the ceiling was falling apart, my son kept saying that the ceiling was caving in. Not a very good vibe In the place, I am not sure if people live there, but that is the kind of environments it felt like. Housekeeping never came. I drove home on the last night instead of sleeping there, we hated it.
This is the bed skirt they put on the bed in place of a blanket
This was on top of the bedskirt posing as a comforter
Paint was chipping
Paint was chipping
Stayed 2 nights in Jun 2024

10/10 Excellent

Joanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This was our first time here. We traveled with myself, my husband, and 3 girls (8,4, &1). The place was clean, full kitchen was convenient for all the snacks the girls love, breakfast was so good and the salsa was delicious. Great choices for everyone on food. Our room was tidied up everyday which was great as busy parents with 3 kids to keep up with. The beds were a little too firm for my liking but that’s the only downside. We will definitely be staying here again! Oh, also very close to SeaWorld.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Jun 2024

10/10 Excellent

Michael, Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE this hotel…friendly service from the check in to check out. Very accommodating rooms, comfortable beds and convenient to most things San Antonio. We’ll be back!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Michaela

Liked: Cleanliness
Stayed 2 nights in Jun 2024

4/10 Poor

Olga

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024