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HomeTowne Studios by Red Roof San Antonio - Seaworld/Northwest

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HomeTowne Studios by Red Roof San Antonio - Seaworld/Northwest

Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets
Exterior
Reception
Vending machine

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Laundry
  • Kitchen
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
6880 Northwest Loop 410, Building B, San Antonio, TX, 78238
  • Ingram Park Mall
    20 min walk
  • Mansion Del Mar
    1 min walk
  • San Antonio Station
    17 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    13 min drive

Room options

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

Desk, blackout drapes, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, Kitchenette

Full-size fridge, microwave, stovetop, dining tables

Studio, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, blackout drapes, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking, Kitchenette

Studio, 1 Queen Bed, Non Smoking, Kitchenette | Desk, blackout drapes, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Best Western near Lackland AFB/SeaWorld

Pool
Breakfast included
Kids pool
Parking included
3.9 out of 5, Good, (1014)
The price is $60
per night
$69 total
includes taxes & fees
Jan 7 - Jan 8
Best Western near Lackland AFB/SeaWorld

About this property

HomeTowne Studios by Red Roof San Antonio - Seaworld/Northwest

San Antonio hotel with outdoor pool
An outdoor pool, coffee/tea in a common area, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services, and multilingual staff are onsite. Housekeeping is available once per stay.
HomeTowne Studios by Red Roof San Antonio - Seaworld/Northwest offers 64 accommodations with blackout drapes/curtains. 42-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.
HomeTowne Studios by Red Roof San Antonio - Seaworld/Northwest features an outdoor pool, a vending machine, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This San Antonio hotel also offers coffee/tea in a common area, laundry facilities, and an ATM. Complimentary self parking is available on site. A total renovation of this property was completed in July 2022.

HomeTowne Studios by Red Roof San Antonio - Seaworld/Northwest has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

Property is also known as

Hometowne Studios San Antonio
HomeTowne Studios by Red Roof San Antonio Seaworld/Northwest

HomeTowne Studios by Red Roof San Antonio - Seaworld/Northwest Reviews

Reviews

4.4
Rating 10 - Excellent. 24 out of 143 reviews" "
Rating 8 - Good. 10 out of 143 reviews" "
Rating 6 - Okay. 12 out of 143 reviews" "
Rating 4 - Poor. 18 out of 143 reviews" "
Rating 2 - Terrible. 79 out of 143 reviews" "

4.4/10

Cleanliness

5.0/10

Staff & service

3.8/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Sandi

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

yolandis

Stayed 2 nights in Aug 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
Sheets were dirty, loud noises from A.C. we couldn't sleep, rude staff/front desk. It wasn't time for check out 20 minutes before staff knocking on the door asking to check out.
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE PLACE
(930pm) Soon as you walk by rooms smells like everyone is smoking weed. Front desk said the room was a brand-new renovated room. Wires hanging, no light over sink. Maintenance man was notified to fix smoke alarm. He never came back to replace battery so it stayed beeping and hanging (10pm). No office chair provided so we had to improvise with a laundry basket and towel just to sit down. Cable was down and HDMI was broken and bent in so couldn't connect PS4. Electric stove, we were told we could not use our own pots and pans and they had none to provide so we couldn't cook in kitchen. My daughter (7yrs) yelled sitting on toilet, seat was broken so she slid off. My wife turned on shower so she could bathe and water started to rise. It was clogged. Enough was enough we left from second floor carrying our heavy belongings since there was no cart available. My daughter's were overboard tired and my wife had work the next day and we had no idea where to go...
Stayed 4 nights in Jul 2024

6/10 Okay

Jacki

Stayed 14 nights in Jul 2024

2/10 Terrible

Eleuterio

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience with Red Roof.
We reserved a king size bed, but we got a queen size. I told the desk attendant it was a queen and he said it was a king. I asked tobco.e to the room and see for himself. He still insisted it was a king. The key he gave me did not work on the door. The room was close to the main entrance so he came and opened the door. I told him i needed the card to work. He said he would open it every time we needed to go in the room. My wife was in the room while i was with the attendant, when she was in the room she slipped and fell cause there was some kind of powder on the floor that made easy to slip. While with the attendant I asked him if he had another room, he said that was the last room he had. So he asked me if I wanted the stay to be cancelled and for 3 to 5 days for credit for the room. I was very disappointed with the service he provided. Had to look for another hotel close by for which I have a very good review for. Thank You.
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 7 nights in Jul 2024

2/10 Terrible

Connie, Houston

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!! The rooms are dirty and in disrepair, the AC doesn’t work, TV doesn’t work and rooms are roach infested.The staff is rude and unknowledgable. There were at least 6 other guests that were having same issues as me when I was speaking with Mgr about my issues. The Mgr, Lupe, said there was nothing she could do and would not cancel and refund my booking even after speaking with Expedia Rep who authorized it. Mgr stated that the owner, Patel Properties, does not allow bookings to be cancelled before their 4 am room audit as it affects them negatively. Owners prefer to have Expedia refund the customer, so Mgr cannot process a refund in house. There is fraud going on with their business practices. One guest who arrived paid cash for his stay and after being given several unacceptable rooms, asked to cancel his booking and was told he would have to wait for refund to process thru business and they'd send him a refund check...he just handed them cash...why could they not cancel booking and return his cash???? Shady business, thats why. The entire property is filthy and in disrepair. The carpets throughout are disgusting, stained and smell of mold. THIS IS A DISHONEST BUSINESS. Mgr complained about staff being paid under the table and that's why their work is done so poorly and she is the one who gets blamed. She said to wait for Expedia to handle it for me. I have photos of room conditions & video of Mgr stating she could not cancel my booking and refund me
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Stayed 7 nights in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

2/10 Terrible

Judd

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Family Friendly!
Room was not clean, pee stains on toilet, nasty white fluid on lamp, shower/tub falling apart with rust, and the entire floor smelled like a crack/weed house. Not family friendly AT ALL!
Stayed 1 night in Jun 2024

2/10 Terrible

Douglas

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Lyndsey

Traveled with family
Liked: Cleanliness, room comfort
Was missing a shower curtain and towels in one room as well as phone wasn’t connected
Stayed 1 night in Jun 2024

8/10 Good

HUGH

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I’ve been to red roof hotels in New York City and this hotel is way below the standards of the hotel chain. The first day we checked in we were given a room that had a lot of dust and we had to do some dusting ourselves before settling in. Janitorial services picked up after a few days thanks to Jessica and her mom. The staff in general were courteous , friendly and responsive to our requests. This is not the Red Roof standards that I know and accustomed to. There is much room for improvement.
Stayed 10 nights in Jun 2024

10/10 Excellent

Melissa

Stayed 7 nights in May 2024

2/10 Terrible

Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities
Scammers and a dirty area.
Stayed 2 nights in May 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

samuel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were stained, roaches in property inside and outside, doors dont deadbolt , found a recluse spider in my shower drain. Overall would not recommend. Place needs remodel and pest removal.
Stayed 3 nights in May 2024

4/10 Poor

Allen

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like that i had to go to the desk everyday to get my key recharged Also they didn't tell me that at check-in so for the first 2 days I climbed 3 flights of stairs before i found me key didn't work
Stayed 14 nights in Apr 2024

6/10 Okay

Mike, Atlanta

Disliked: Property conditions & facilities
Was not what we expected.
Stayed 3 nights in Mar 2024

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us the wrong room. There was no fridge or kitchenette. The second room they gave us had terrible wiring problems. It took them two days to get us new sheets because they're cleaners leave before checkin they proceeded to forget to bring sheets and then blamed it on me.
Stayed 7 nights in Apr 2024

2/10 Terrible

jobeduardo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 119 the door doesn’t lock Tv doesn’t change channel Restroom doesn’t have a door handle to close Stove didn’t work
Stayed 7 nights in Apr 2024

10/10 Excellent

Maxine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024