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Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

Lobby sitting area
Lobby
42-inch flat-screen TV with cable channels, TV, pay movies
Free daily buffet breakfast
42-inch flat-screen TV with cable channels, TV, pay movies

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
$96
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • Place, The San Antonio Art Institute
    ‪9 min walk‬
  • Place, USAA Corporate Office Headquarters
    ‪15 min walk‬
  • Place, Huebner Oaks
    ‪19 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds

8.4 out of 10
Very good
(16 reviews)
  • 450 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(61 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds (High Floor)

8.8 out of 10
Excellent
(62 reviews)
  • 450 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(10 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(11 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place San Antonio-Northwest/Medical Center

3-star hotel in Vance Jackson
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place San Antonio-Northwest/Medical Center features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2250 square feet (209 square meters) include conference space. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hyatt Place San Antonio-Northwest/Medical Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Reviews

Hyatt Place San Antonio-Northwest/Medical Center Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 535 out of 1005 reviews
Rating 8 - Good. 209 out of 1005 reviews
Rating 6 - Okay. 111 out of 1005 reviews
Rating 4 - Poor. 84 out of 1005 reviews
Rating 2 - Terrible. 66 out of 1005 reviews

Reviews

10/10 Excellent

Daryle

Stayed 1 night in Sep 2025

10/10 Excellent

Tania sugei

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Room comfort
The hotel was nice and clean. However, our A/C did not cool. It was very hot all night. Also the shower didn't drain properly.
Stayed 1 night in Sep 2025

10/10 Excellent

Gloria, Schertz

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Staff was courteous and friendly. Had restful quiet nights. Great place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daryle

Stayed 1 night in Aug 2025

2/10 Terrible

Janae

Stayed 1 night in Aug 2025

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything swimming pool Rooms are amazing, breakfast was great ,great service, great housekeeping, great parking spots
Stayed 3 nights in Aug 2025

10/10 Excellent

Tomaline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the size of the rooms and the large TV. The only thing I would add is a microwave oven.
Stayed 2 nights in Aug 2025

8/10 Good

nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that checked us in was very nice and helpful. Her name is Gracie
Stayed 1 night in Aug 2025

10/10 Excellent

Romeo

Stayed 1 night in Aug 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

joel carrasco

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My truck got broke in on the first night of the stay (and the only night of stay I decided to change hotel) My truck was parked in front of the front door of the hotel. The lock of my truck got damaged and the theft not only broke into my truck he even had time to open the tailgate of my truck and remove not just one but both of the taillights of my truck. The manager til this date hasn't even had the courtesy of returning my calls or to send my an email. Apparently she is the only person that has access to the video footage and she hasn’t share it with me. There were 2 cameras pointing to my truck so the whole robbery should be on camera. I’m not the kind of person that complains on small things or big things, always try to understand the staff or other people, I work with customers and customer service is normally part of the job, at the end of the day we are all humans have bad and good days. But this time I think I need to speak up and let everybody be aware! yes is a parking lot (inside the hotel property) and yes don’t leave objects inside the vehicle, but being this a great hotel brand and being a good quiet neighborhood I would expect more from the hotel or the hotel manager. I hope this helps your future stays and have a better experience than the one I had
Stayed 3 nights in Aug 2025

10/10 Excellent

Lenita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dorm check-in

My stay at the Hyatt Place was great. Staff, Abigail was awesome; very accommodating, friendly, and professional.
Stayed 1 night in Aug 2025

10/10 Excellent

DIANA G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Troy

Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Stayed 1 night in Aug 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Stevan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very peace well needed sleep thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Alissia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Customer Service

Myna at the reception was exceptionally welcoming, friendly, and helpful. She's very professional
Stayed 1 night in Aug 2025

10/10 Excellent

DIANA G.

Stayed 1 night in Aug 2025