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Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

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Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

Lobby sitting area
Exterior
42-inch flat-screen TV with cable channels, TV, pay movies
Free daily buffet breakfast
42-inch flat-screen TV with cable channels, TV, pay movies

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪3 min drive‬
  • South Texas Medical Center
    ‪5 min drive‬
  • Six Flags Fiesta Texas
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds (High Floor)

42-inch flat-screen TV with cable channels, TV, pay movies

Room, 2 Double Beds (High Floor)

  • 450 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

42-inch flat-screen TV with cable channels, TV, pay movies

Room, 1 King Bed, Accessible, Bathtub

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

42-inch flat-screen TV with cable channels, TV, pay movies

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

42-inch flat-screen TV with cable channels, TV, pay movies

Standard Room, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

42-inch flat-screen TV with cable channels, TV, pay movies

Room, Multiple Beds

  • 450 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 King Bed (High Floor)

42-inch flat-screen TV with cable channels, TV, pay movies

Room, 1 King Bed (High Floor)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place San Antonio-Northwest/Medical Center

3-star hotel in Vance Jackson
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place San Antonio-Northwest/Medical Center features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2250 square feet (209 square meters) include conference space. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hyatt Place San Antonio-Northwest/Medical Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 1.22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 479 out of 1002 reviews
Rating 8 - Good. 227 out of 1002 reviews
Rating 6 - Okay. 127 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 77 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Silvia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, quiet night, comfortable bedding, and love that the tv was adjustable to every angle in the room. The only thing I did not like was that the restroom sink was outside of the toilet room and right in front of the beds where my little kids were sleeping, we just had to be super quiet washing our hands.
Stayed 1 night in Jan 2025

2/10 Terrible

Rubi

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Worst part of this hotel is the management ( general manager Stephany) We had problems with mold in the bathrooms, housekeeping does a horrible job at cleaning the rooms, breakfast was not good, they entered your room without permission when your do not disturb sign is on, they never have anyone in the evening and at night to run things you might need to your room, ac doesn’t work, they don’t change the bedding. The bedding was dirty and the phones don’t work in the bedroom. Also very noisy can’t sleep. We had to change rooms 4 times and all rooms are the same. We brought all this to the front desk and the general manager Stephany and she didn’t care, nor offered to do anything to fix anything. Please don’t stay here you will hate it.
Stayed 10 nights in Dec 2024

10/10 Excellent

Hansel

Stayed 1 night in Dec 2024

8/10 Good

Barbra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and everything is under a 15 min. drive, including the San Antonio Riverwalk.
Stayed 4 nights in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and the hotel is close to everything
Stayed 1 night in Jan 2025

8/10 Good

Daniel Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vdfjk
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was pretty good. The room was clean, pretty big and spacious.
Stayed 4 nights in Dec 2024

10/10 Excellent

Woo Yun, Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle service is great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

10/10 Excellent

Monica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Janira

Stayed 3 nights in Dec 2024

10/10 Excellent

Ronald

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Close to Fiesta Texas
Stayed 2 nights in Dec 2024

10/10 Excellent

Silvia

Stayed 1 night in Jan 2025

8/10 Good

Tulio Fernando, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

elizabeth

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Christina M, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The room was clean and the bed was very comfortable. The breakfast could be a little better. Maybe add a few waffle makers and give more options like pancakes. The french toast sticks were pretty much hard as a rock.
Stayed 5 nights in Dec 2024

10/10 Excellent

Isidro

Very good, at good price I recommend.
Stayed 5 nights in Dec 2024

6/10 Okay

Esmeralda

Traveled with family
Liked: Amenities
Rooms were spacious however did not care for all the noise in the hallway. Staff was not mindful of guests still sleeping early in the morning, defeats the purpose of a noon check out. I was also called late at night on check out day to see if I was still in the property. I rented 3 rooms and all were checked out before noon. Front desk clerk was not attentive and carried on with her conversation with another staff member so I am sure she missed I was checking out 3 rooms.
Stayed 1 night in Dec 2024

2/10 Terrible

Claudia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very dirty and neglected, they didn't clean the room. The hotel has a good location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Keishawna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooms and staff
Stayed 2 nights in Dec 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stayed 1 night in Dec 2024

8/10 Good

MANIGANDAN, BOTHELL

Liked: Cleanliness, staff & service
Clean property but no microwave in the room. Breakfast options are limited
Stayed 2 nights in Dec 2024

10/10 Excellent

Penelope

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2024

10/10 Excellent

Humberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was quiet, very well lit. The staff were very friendly and helpful, including the housekeeping staff. What I did not like were the prices for soft drinks and water. Bought two of each and came out to $14.00. I know about marking things up but that is ridiculous.
Stayed 2 nights in Dec 2024

10/10 Excellent

Olivia

Liked: Cleanliness, property conditions & facilities
Spacious room
Stayed 2 nights in Dec 2024