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Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

Lobby sitting area
Free daily buffet breakfast
42-inch flat-screen TV with cable channels, TV, pay movies
42-inch flat-screen TV with cable channels, TV, pay movies
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • Huebner Oaks
    ‪2 min drive‬
  • USAA Corporate Office Headquarters
    ‪3 min drive‬
  • Methodist Healthcare
    ‪5 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds (High Floor)

  • 450 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds

  • 450 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites San Antonio Medical-Six Flags by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1004)
The price is $108
per night
$128 total
includes taxes & fees
Mar 9 - Mar 10
Holiday Inn Express & Suites San Antonio Medical-Six Flags by IHG

About this property

Hyatt Place San Antonio-Northwest/Medical Center

3-star hotel in Vance Jackson
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place San Antonio-Northwest/Medical Center features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2250 square feet (209 square meters) include conference space. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hyatt Place San Antonio-Northwest/Medical Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 1.22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 473 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Gagan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not so good a hotel
The rooms were not clean, only one lift was working . The paint in the bathroom door was all withered. The breakfast area was small. Overall not a good experience.
Stayed 1 night in Nov 2024

8/10 Good

George

The employees were very nice and greeted people.
Stayed 1 night in Nov 2024

8/10 Good

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Farid, Milpitas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and convenient
Stayed 4 nights in Nov 2024

2/10 Terrible

Xen

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 3 nights in Nov 2024

10/10 Excellent

Wanderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, restaurants around with great food.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Amenities
Nice facilities. Price is okay
Stayed 2 nights in Nov 2024

8/10 Good

Jeff

Business traveler
Cold
The a/c was noisy and the room was cold. The breakfast was cold as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

6/10 Okay

William

Disliked: Staff & service, property conditions & facilities, room comfort
This hotel was under renovation, so some of it was understandable. However, our room had chunks of paint missing even though it was considered remodeled. There was an academic event happening near by so the hotel was booked. This put us on the first floor. We could hear everything happening in the lobby which wasn't fun early in the morning. Also, there was a very bright light on the ground that lit up part of the hotel on the outside. That was frustrating being on the group right next to a light that shined into our window when we were trying to sleep. Breakfast was okay. I have definitely had better hotel breakfasts. I don't think we will be going back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

MayDay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

John

Traveled with partner
The bed was super comfortable. We slept very well. The layout was not so good but the bed made up for it. Thank you very much.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!.. thank you for the great job!
Stayed 1 night in Nov 2024

2/10 Terrible

Xenia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not clean when we checked in. They did not sweep. There was no soap in the sink area. There was water on the floor.
Stayed 2 nights in Nov 2024

10/10 Excellent

alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice restaurants from walking distance
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff !!!
Stayed 1 night in Oct 2024

10/10 Excellent

LaTron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Sundus

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Only 1 elevator was working, entrance to hotel front doors were not working so did not close the entirety of the stay, bathroom floor, tub, toilet and bedside tables were dirty. Shower did not drain properly and would be soaking in nasty tub water when showering. And the night desk attendant had someone guard the hotel in a black mustang and it scared the crap out of my friend and I both because this man first stopped right in front of our car as we were getting out of it without saying anything to us. He then started circling the bulding. This man was in normal clothing so it seems he was only an acquaintance of the night attendant and didnt work for the hotel. When we told her about the creepy guy circling the building, she just said it was “her sercurity” with no other explanation even though we were obviously freaked out. I will not be staying at this Hyatt in the future.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Charan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is renovated, Neat and Clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medical Center - Hyatt Place
Our company had meetings in the medical district. Hyatt Place was the perfect location.
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Stayed 1 night in Sep 2024