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Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

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Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

Lobby sitting area
Restaurant
Lobby
42-inch flat-screen TV with cable channels, TV, pay movies
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪3 min drive‬
  • South Texas Medical Center
    ‪5 min drive‬
  • Six Flags Fiesta Texas
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds (High Floor)

  • 450 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds

  • 450 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place San Antonio-Northwest/Medical Center

3-star hotel in Vance Jackson
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place San Antonio-Northwest/Medical Center features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2250 square feet (209 square meters) include conference space. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hyatt Place San Antonio-Northwest/Medical Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 1.22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 476 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Beatrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9 out of 10
We love to stay here, and is doing renovations but rooms are clean. The new room formatting is very nice. I’d just ask for a microwave in the rooms, larger trash cans (we had only one teeny one in room area and small one in restroom. In a room that fits 4-6 …the larger trash can or more of the teeny ones are needed. Lastly, the have new pull cord shades, but they do not keep out Sun like the room darkening heavy curtains, which was a major issue since the sun shines BRIGHT in Texas, so dark out curtains are a must…hope they were still in the process of adding these to the rooms.
Stayed 4 nights in Dec 2024

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, beds were comfy. Great place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Juandedios

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Mindy

Traveled with family
Liked: Staff & service, amenities
Staff was so nice and courteous! They were still having elevator repairs which caused huge delays. Only one was working and it was very slow. Please make sure if you ever have food to have it sealed as we had a muffin left in a closed box and hundreds of ants found it within a few hours we left on the counter by the fridge. Room was clean and spacious but the walls were thin as could hear others around us.
Stayed 7 nights in Dec 2024

8/10 Good

Camila

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was fine. Our bathroom didn’t work, the shower was clogged and we couldn’t shower! The rest was ok. Good breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Abdul

Liked: Amenities
Everything was great!!
Stayed 1 night in Dec 2024

6/10 Okay

Leila

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Brandon

Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean when we walked in, staff is nice and area felt safe
Stayed 3 nights in Dec 2024

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has great quality. The room was cleaned up daily.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Cleanliness
There were roaches and a loud malfunctioning central air unit
Stayed 5 nights in Dec 2024

8/10 Good

Terrell, Columbus

Liked: Cleanliness, staff & service, amenities
It was OK it's just that only 1 elevator worked and went incredibly slow. Gym was being "renovated" but nothing was being moved in or out. I'm saying I believe it was a lie.
Stayed 5 nights in Dec 2024

8/10 Good

Isaias, McAllen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great, newly renovated property. Clean, spacious rooms. No issue with the room. However, we have stayed at many Hyatt Place properties and their breakfast was the main reason we chose Hyatt over some other competitors. Sadly this Hyatt was disappointing. They used paper plates and the selection was poor. Definitely wish they would do a bit better about that.
Stayed 1 night in Dec 2024

2/10 Terrible

Herbert

It was horrible I go out have a few drinks with my friends I come back to the room next day I leave and get charged 250$ fee for one I never did smoke anything in my room yall terrible people goes off of smell only because I was out clubbing yall said I smoke and that is a negative horrible place and horrible breakfast
Stayed 3 nights in Dec 2024

10/10 Excellent

Servando

Traveled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel near food
Stayed with my family so I could access some of the great restaurants and supermarkets in the area (HEB, Pasha, etc). The room was pretty big, huge tv, very clean, there was a small fridge, the girls in reception were super nice and welcoming. Riverwalk was an $18 uber. Very affordable hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Fadi

Liked: Cleanliness
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stained bed
The bed had a big brown stain. Notified front desk and he gave us 2 options-one to walk downstairs and get new sheets or he could switch rooms for us. Unfortunately we didn’t check the beds as soon as we had arrived and we had already settled in due to an event that we had nearby. Once we arrived back we were tired with the traveling involved. We agreed to keep the room and add a couple of new sheets on top. He let us know management could apply a discount and for me to email them but I never received a response nor a discount.
Stayed 2 nights in Dec 2024

8/10 Good

Cody

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shyju

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024