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Hyatt Place San Antonio - Riverwalk

3.0 star property

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Photo gallery for Hyatt Place San Antonio - Riverwalk

Exterior
Meeting facility
1 bedroom, premium bedding, in-room safe, desk
Combined shower/tub, designer toiletries, hair dryer, towels
1 bedroom, premium bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Gym
  • Parking available

Explore the area

Map
601 S Saint Marys St, San Antonio, TX, 78205
  • River Walk
    ‪5 min walk‬
  • Alamo
    ‪11 min walk‬
  • Alamodome
    ‪19 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

Room, 1 Double Bed with Sofa bed, City View (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed

Room, 2 Double Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 380 sq ft
  • Sleeps 6
  • 2 Double Beds

Room, Multiple Beds, Bathtub

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, City View (High Floor)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, River View (High Floor)

8.4 out of 10
Very good
(9 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Double Bed with Sofa bed, River View (High Floor)

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.4 out of 10
Very good
(20 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 330 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(105 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 330 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

8.8 out of 10
Excellent
(115 reviews)
  • 380 sq ft
  • Sleeps 6
  • 2 Double Beds

Room, Multiple Beds, Roll-in Shower

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Drury Plaza Hotel San Antonio Riverwalk

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.7 out of 5, Exceptional, (3473)
$142 nightly
The price is $142 total
includes taxes & fees
Drury Plaza Hotel San Antonio Riverwalk

About this property

Hyatt Place San Antonio - Riverwalk

Hotel in Downtown San Antonio
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place San Antonio - Riverwalk offers 131 air-conditioned accommodations with DVD players and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with first-run movies and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place San Antonio - Riverwalk features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 2028 square feet (188 square meters) include a conference center. This family-friendly hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hyatt Place San Antonio - Riverwalk is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Hyatt Place San Antonio - Riverwalk has a restaurant on site.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Private wine tours
  • TV in common areas

Family friendly

  • DVD player
  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (2,028 square feet of space)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 40.00
Late check-in fee: USD 40.00 for check-in between noon and 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 3:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel San Antonio Riverwalk
Hyatt Place San Antonio Riverwalk
San Antonio Riverwalk Hyatt Place
Hyatt Place San Antonio/Riverwalk Hotel San Antonio
Hyatt Place San Antonio Riverwalk Hotel
Hyatt Place Riverwalk Hotel
Hyatt Place Riverwalk
Hyatt Place Antonio Riverwalk
Hyatt Place San Antonio - Riverwalk Hotel
Hyatt Place San Antonio - Riverwalk San Antonio
Hyatt Place San Antonio - Riverwalk Hotel San Antonio

Hyatt Place San Antonio - Riverwalk Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 759 out of 1143 reviews
Rating 8 - Good. 220 out of 1143 reviews
Rating 6 - Okay. 87 out of 1143 reviews
Rating 4 - Poor. 45 out of 1143 reviews
Rating 2 - Terrible. 32 out of 1143 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels are getting to be like airlines, they charge for things that should be included in the fee. For example, Hyatt charges $25 a night for parking. On registration they ask if you have a car. Just how do they think you got there, maybe Santa dropped you from his sleigh? Of course you got there by car and need to park the car. Don't tell me you are charging $XX for a room and then add $25 a night for parking. Lets be honest and up front with the actual cost. Many hotels are doing this, although the LaQuinta around the corner doesn't charge extra for parking. So, this deceptive practice isn't universal yet.
Stayed 5 nights in Mar 2025

6/10 Okay

Umesh

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the Hyatt Place very much. The hotel and room was clean and presentable. The staff was friendly and helpful. I like that it's a short walk from the downtown Riverwalk. My only complaint with my stay is the traffic noise along St. Mary's Street, loud cars with loud music late into the night, but I understand there's not much the hotel can do about that. Overall it was a great stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Tida, PORTLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Feb 2025

8/10 Good

Clinton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s best about this hotel is it’s location… the part of the river walk it’s on is nice and quiet and away from the busy parts of the river walk but if you want to go eat and shopping or go to the bars all you have to do is take a quick 10 to 15 minute walk and it’s all right there
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hyatt Place was extremely helpful and very friendly. They went out of their way to greet me when they saw me and get to know me. Excellent customer service. Also hot breakfast with lots of protein. Options was wonderful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paulette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property! Front desk was nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Vasant, San Antonio

Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plan to stay there when I return to San Antonio

Great location Very nice staff Towels by the pool Good breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Sanford

Stayed 2 nights in Mar 2025

8/10 Good

Jason

Stayed 3 nights in Mar 2025

10/10 Excellent

Kimora

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Stayed one night

Great stay only gave them average because the only time we spoke was to check in other than that everything was great love that the river walk was literally in the back everything is close I wish I booked the right date lol that was my fault
Stayed 1 night in Mar 2025

10/10 Excellent

PATRICIA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to nearby park, restaurants, downtown and mall and river walk and parking was convenient. The only thing hotel was lacking was a bar. The bar was small and nobody was ever attending the bar to even get a drink. One evening we asked for a bartender, waited 20 minutes, I went to ask front desk clerk and asked again. She said I will be with you in a moment. 10 minutes later she came to ask what we wanted to drink. Only to say well we are in the middle of a shift change someone will be with you shortly. 10-15 minutes later another lady that showed up asks what we wanted to drink, we ordered (2) bloody marys. She said, we don't make those. The other employee could of told us that from the beginning. Why have a bar with nobody attending it and when your choices are so limited.
Stayed 3 nights in Mar 2025

8/10 Good

Demetrio, Temple

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness is my top priority and it was met. The bathroom is tight, but we enjoyed the space in the rest of the room. The riverwalk is accessible from this hotel. We had a nice walk! The breakfast could include waffles. Request a paper copy of receipt to verify all charges. Overall good stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
liked the friendly and helpful staff,
Stayed 2 nights in Mar 2025

4/10 Poor

Justin

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Charged for water in our room. Sign on the said you had to be part of Hyatt rewards, which I am. Then said it was wrong program. Hope it was worth losing any future customers over that.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vasant, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Stayed 2 nights in Mar 2025

8/10 Good

SUSAN, Roanoke

Room was very nice and clean Breakfast could be better and a bigger area.
Stayed 2 nights in Mar 2025

4/10 Poor

Chrissy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have to give this hotel a 2 star rating for a very huge problem to me, and for something that's never happened in my many years of booking hotels online. Weeks in advance, I booked a double bed room and paid for it immediately. On the day I arrived, at check-in, I was given a King room, which I most definitely did NOT want, did NOT book, and did NOT pay for. I told the front desk clerk my confirmation, reservation, receipt, etc., all said DOUBLE ROOM, 2 BEDS. She was absolutely unhelpful and implied I had changed the booking (I had not). And because all the double rooms were booked I was stuck with the King room and had no explanation offered as to how this happened. That's not okay. What happened?? Additionally, there are multiple undisclosed charges on my credit card now pending for over $120, that were NOT included in ANY of my final bills or receipts (not for parking, room charge, etc). What are these for?! Nobody informed me of additional charges upon check in or check out. That being said, the hotel was otherwise pretty good. Smells nice, looks clean, great location, you can easily and comfortably walk to downtown, family friendly. Breakfast was good with many options. And even though I was given the wrong room, it had a nice view toward downtown from the top floor. I liked this hotel but after my experience with booking I probably would not stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet & we were able to check in early. They even upgraded our room.
Stayed 1 night in Mar 2025

8/10 Good

Neil

Stayed 4 nights in Mar 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome night and will stay again

We chose this hotel to be close to the Alamodome and it was just 5 mins away. Location was easy to get to and parking seemed safe and secure. Staff was so nice. The room was clean and comfy. We liked that the sofa pulled out into a bed which helped with all the kids. Breakfast was good. We would definitely stay again. ** this hotel is not walking distance to the tourist part of the riverwalk. I’d say this is more for the Alamodome
Stayed 1 night in Mar 2025