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Hyatt Place San Antonio–North/Stone Oak

3.0 star property

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Photo gallery for Hyatt Place San Antonio–North/Stone Oak

Terrace/patio
Pool
Exterior
Lobby
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
$110
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
1610 E Sonterra Blvd, San Antonio, TX, 78258
  • Place, Methodist Hospital Stone Oak
    ‪10 min walk‬
  • Place, North Star Mall
    ‪9 min drive‬
  • Place, Six Flags Fiesta Texas
    ‪12 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(96 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(51 reviews)
  • 360 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (High Floor)

9.4 out of 10
Exceptional
(26 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(19 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(12 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(23 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hyatt Place San Antonio–North/Stone Oak

3-star hotel in Stone Oak
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and concierge services.
Hyatt Place San Antonio–North/Stone Oak offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with sofa beds and desks. Beds feature premium bedding. 42-inch flat-screen televisions come with pay movies.

Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and concierge services. Complimentary self parking is available on site.

Hyatt Place San Antonio–North/Stone Oak is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 175 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 8.00 for adults and USD 8.00 for children
  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is not required for transportation to and from this property

Property is also known as

Hyatt Place N Stone Oak
Hyatt Place N Stone Oak Hotel
Hyatt Place N Stone Oak Hotel San Antonio
Hyatt Place San Antonio N Stone Oak
Hyatt Place Stone Oak
Hyatt Place San Antonio North/Stone Oak Hotel
Hyatt Place North/Stone Oak Hotel
Hyatt Place San Antonio North/Stone Oak
Hyatt Place North/Stone Oak
Hyatt Antonio–north Stone Oak
Hyatt Place San Antonio–North/Stone Oak Hotel
Hyatt Place San Antonio–North/Stone Oak San Antonio
Hyatt Place San Antonio–North/Stone Oak Hotel San Antonio

Hyatt Place San Antonio–North/Stone Oak Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rodolfo

Stayed 1 night in Jun 2025

10/10 Excellent

Arun

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
The Property was clean, and the Staff was very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Staff & service
Stayed 2 nights in Jun 2025

2/10 Terrible

Mugdha

Disliked: Staff & service, property conditions & facilities
The AC made alot of constant noise
Stayed 1 night in Jun 2025

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stag was Great and room was clean and spacious
Stayed 2 nights in Jun 2025

10/10 Excellent

Ian

Stayed 1 night in Jun 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Terrible Layout and not dog friendly

Overpriced with basic amenities. The pool was tiny, as well. Staff never informed me that the breakfast wasn’t complimentary, despite what their website says. They also were not upfront about the pet cleaning cost. They hardly have ANY snacks or drinks to offer customers. The beds were so soft my back hurt for both days of being there. To think I was exciting to get away from home, but I was just missing my bed. There wasn’t any bags in trash bins or a bag to carry out dirty laundry. Things are changing because I thought this was all standard. Another huge odd aspect is no vanity in ANY bathroom at the Hyatt. So, you get no privacy when doing hygiene routine. I asked nicely to switch to a different room, and I didn’t really expect to be able to. They did say of course no problem and they would call me when one is ready. Big surprise, 3 hours flew by with NO communication back. Funny because the moment my dog started to bark, they sure did call me right away.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and family friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Immanuel

Business traveler
Liked: Cleanliness
Disliked: Amenities
3.5/5 stars
Stayed 1 night in Jun 2025

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice and clean. I was sad to see that unless you are a Hyatt member you don’t get water bottles for your room or breakfast without a fee. These things used to be included. Other than that, the service was good and I was pleased.
Stayed 1 night in Jun 2025

10/10 Excellent

Al

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Close to my family. Always stay here when we come to SA
Stayed 1 night in Jun 2025

4/10 Poor

Victoria

Traveled with family
Disliked: Staff & service

Disappointing

Do NOT stay at this hotel . Tragically, our truck was broken into along with five other vehicles on the same night. When we spoke to the manager, we were even more disappointed to discover that she was careless. She claimed that they had security, but we never saw any security personnel at night. There were nights when we arrived early and others when we arrived late, and no one was out there, how can they break into 5 vehicles when there is a security according to hotel management. To make matters worse, they shattered our window, and we had to pay to get it fixed promptly since it was our only vehicle that allowed us to move around at that time
Stayed 4 nights in Jun 2025

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is had a nice room paid a nice price. Had no microwave.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice, front desk and General Manager was great
Stayed 3 nights in May 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When you pay what we paid for the room you should had a complimentary breakfast. There was no microwave in the room. As we checked out we asked about that and I said that you had to ask for a microwave. It should always be a microwave in a room. Unless it's a Cheap hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and great breakfast. Workout room and indoor pool very well maintained.
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Conzuelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Place was really clean and nice.
Stayed 3 nights in Jun 2025

8/10 Good

Judith

Business traveler
Liked: Cleanliness, staff & service
Absolutely spotless! I initially had trouble with getting hot water but the staff made some adjustments and after that it was great. The sofa-bed couch in my room was really saggy and uncomfortable.
Stayed 2 nights in Jun 2025

8/10 Good

Kenny

Stayed 1 night in May 2025

10/10 Excellent

latasha

Stayed 1 night in Mar 2025

8/10 Good

Carlos

Stayed 2 nights in Nov 2023

8/10 Good

Jaydeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very helpful
Stayed 1 night in May 2025