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Hyatt Regency Hill Country Resort & Spa

4.0 star property

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3 outdoor pools, cabanas (surcharge), sun loungers
Property video
Terrace/patio
Body treatments, aromatherapy, deep-tissue massages, sports massages
5 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Spa
  • Housekeeping
  • Room service
$288
includes taxes & fees
Sep 7 - Sep 8

Explore the area

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9800 Hyatt Resort Dr, San Antonio, TX, 78251
  • San Antonio SeaWorld
    ‪5 min drive‬
  • Aquatica San Antonio Waterpark
    ‪5 min drive‬
  • Lackland Air Force Base
    ‪10 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Patio

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Patio

8.0 out of 10
Very good
(3 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio (Preferred)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Patio (Preferred)

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(25 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio (Preferred)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Patio (Preferred)

10.0 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Hill Country, High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Suite (Hill Country, High Floor)

  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(12 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Shower)

9.6 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(38 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Patio (Hill Country, Preferred)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Patio (Hill Country, Preferred)

  • 237 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor)

Room, 2 Queen Beds (High Floor) | Living area | 37-inch flat-screen TV with digital channels, TV, video-game console

Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Patio

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Patio

  • 237 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(26 reviews)
  • 238 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony (Hill Country)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Balcony (Hill Country)

  • 237 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(16 reviews)
  • 238 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Patio

8.4 out of 10
Very good
(8 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Hill Country)

Premium bedding, pillowtop beds, in-room safe, desk

Suite (Hill Country)

  • 237 sq ft
  • Sleeps 8

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About this property

Hyatt Regency Hill Country Resort & Spa

4-star hotel in Far West Side
This hotel features 5 restaurants, 3 outdoor pools, and a golf course. WiFi in public areas is free. Additionally, free water park access, 2 bars/lounges, and a 24-hour fitness center are onsite.
Hyatt Regency Hill Country Resort & Spa offers 500 accommodations with iPod docking stations and video-game consoles. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Hyatt Regency Hill Country Resort & Spa features a golf course, a complimentary water park, 3 outdoor swimming pools, and 3 hot tubs. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 74002 square feet (6875 square meters) include conference space. This family-friendly hotel also offers a children's pool, a 24-hour fitness center, and a sauna. Guests can use the indoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Hyatt Regency Hill Country Resort & Spa has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Antlers Lodge - This restaurant serves dinner only.
Charlie's Long Bar - This restaurant serves dinner and light fare. Open daily.
Springhouse Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
General Store - Onsite coffee shop. Open daily.
Woodbine Lobby Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 25 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antlers Lodge
  • Charlie's Long Bar
  • General Store
  • Springhouse Cafe
  • Woodbine Lobby Bar

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 27-hole golf course
  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor tennis court
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 74,002 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges USD 4.13 for credit card payments
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4.13 per accommodation, per night
  • Resort fee: USD 52.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day
  • Credit card charges are subject to a surcharge of USD 4.13

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Hill Resort
Hill Country Hyatt
Hill Country Hyatt Resort
Hill Country Resort
Hyatt Hill Country
Hyatt Regency Hill Country
Hyatt Regency Hill Country Resort
Hyatt Regency Hill Country Resort San Antonio
Hyatt Regency Hill Country San Antonio
Regency Country
Hyatt Hill Country Resort San Antonio
Hyatt Hill Country San Antonio
Hyatt Regency Hill Country Hotel San Antonio
Hyatt Regency Hill Country Resort Spa

Hyatt Regency Hill Country Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1016 reviews
Rating 8 - Good. 196 out of 1016 reviews
Rating 6 - Okay. 80 out of 1016 reviews
Rating 4 - Poor. 58 out of 1016 reviews
Rating 2 - Terrible. 38 out of 1016 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Stayed 4 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
We have been coming to the Hyatt every year. The staff is friendly and the Resort is clean. My only complaint would be people taking tubes out and saving them. I saw 30 tubes behind chairs etc. Which is not right when there are 30 people looking to use a tube.
Stayed 2 nights in May 2025

6/10 Okay

Kate

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
All was fine except food service. $100 Lunch at Pool restaurant- did not accommodate allergy dispite telling waitress and entering an online order to ensure notes were given to kitchen. Took 20+ mins to remake. Did comp meal after talking to manager. $200 Dinner at onsite restaurant- did accommodate allergy but didn’t advise wait time on order. All but one dish came out, remainder took 30+ mins to come out. Did not comp or offer alternative dish or even timing on dish. All around was disappointing. I didn’t eat with my family for 2 consecutive meals here. Did not provide itemized receipt for dinner. Asked for manager none came. Talked to front desk and they apologized, a restaurant rep called day after to apologize and comp meal that was 30+ min late.
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in went smooth and we were upgraded to a patio room for free as a courtesy to veterans. We were very thankful for the pet friendly location. We recently became a dog family and have a 5 month old pup. As newbies to the difficulty of finding pet friendly places that offer a lot o family fun, we were glad to find this. As for our room, we had a two queen room that had plenty of drawer space, closet space, and the fridge/coffee counter had plenty of shelves. This came in handy as we brought food, drinks, and a lot of dog treats. I also appreciated the fact that the sink for the bathroom is separate from the shower/toilet. As for the resort, I love that the lazy river and water amenities have plenty of shade. No sunburns for the whole family. The float up bar looked great but I didn’t use it. The kids spent what seemed like endless laps on the lazy river. I do wish the hotel offered a free “sand castle kit” to check-out and return at the end of the day. I’m sure the kids would have loved it and I didn’t think to bring one of ours. The on-location general store sold some but since I know we have plenty at home I didn’t want to buy one and have to travel home with it. The food was great. The fries at the poolside bar and grill were excellent, well seasoned, and perfectly crispy. All the staff were very helpful and went over the top. I actually felt a bit uncomfortable with the hospitality. I don’t like being waited on or having people cater to me. The kids loved it.
Stayed 2 nights in May 2025

8/10 Good

Jana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our room wasn’t ready at check in time. We waited 30 min and decided to downgrade to another room (originally had an upgraded room) my kids were anxious to get in the water. They gave us a 100.00 food voucher for inconvenience but was still annoying that we had to wait and then not get the upgraded room.
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Stayed 1 night in May 2025

10/10 Excellent

alicia

Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Love!

Amazing resort and incredibly beautiful! My family enjoyed every single moment!
Stayed 1 night in May 2025

10/10 Excellent

Bartosz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful family friendly experience. Excellent staff and service quality and on site amenities like little grocery store with anything a family may need show that they care about quality of service.
Stayed 1 night in May 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Eytan

The food was not good
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing infinity River with lots of wildlife and activities. Breakfast is great and staff very helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Marida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly warm guest service.
Stayed 1 night in May 2025

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I didn’t like about the property I loved everything and can’t wait to go back again
Stayed 1 night in May 2025

6/10 Okay

Mark

Stayed 1 night in May 2025

10/10 Excellent

onder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very kid friendly
Stayed 2 nights in May 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort! It’s more than a hotel and super family friendly. We came in the middle of the week when no one was there. Tons of bars and activities for kids. Friday got super crowded and it was harder to find pool seating but other than that great experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Lots of options for families, clean, and food was pretty good!
Stayed 2 nights in Apr 2025

8/10 Good

Emilio and Lacey

A little pricy!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamara

Stayed 3 nights in Mar 2025

10/10 Excellent

Zeeshan

Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never left the hotel
Stayed 1 night in Dec 2024

10/10 Excellent

FAZAL, HOUSTON

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Mar 2025

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, family friendly environment. Lots of activities for the kids and adults. I highly recommend it.
Stayed 2 nights in Mar 2025