Hyatt Regency San Antonio Riverwalk

4.0 star property

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View from property
Room, 2 Queen Beds (Alamo View) | Premium bedding, down comforters, pillowtop beds, in-room safe
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, sun loungers
Meeting facility
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar

Explore the area

Map
123 Losoya St, San Antonio, TX, 78205
  • Alamo
    ‪2 min walk‬
  • River Walk
    ‪2 min walk‬
  • Henry B. González Convention Center
    ‪7 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

Room, 2 Queen Beds, View (Alamo View)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (High Floor)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, River View

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Atrium, Suite

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View (Alamo View)

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible (Shower)

  • Sleeps 4
  • 2 Double Beds

Presidential Suite

  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Regency, Suite

  • 728 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Riverbend)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Room, 1 King Bed, Corner

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, River View

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hyatt Regency San Antonio Riverwalk

4-star hotel in Downtown San Antonio
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a conference center are onsite. Housekeeping is available on request.
Hyatt Regency San Antonio Riverwalk offers 629 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Hyatt Regency San Antonio Riverwalk features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 43 square feet (4 square meters) include a conference center. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hyatt Regency San Antonio Riverwalk is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 11:30 AM on weekdays.
Q Kitchen | Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
MKT Place - This coffee shop serves light fare only. Open daily.
Sauced on Losoya - This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 47 per night; includes in/out privileges)
  • Valet parking on site (USD 59 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 25 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • MKT Place
  • Q Kitchen | Bar
  • Sauced on Losoya

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (43 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • On the riverwalk
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per pet, per week, plus a deposit of USD 100 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 for adults, and USD 6 to 15 for children
  • Self parking fee: USD 47 per night (in/out privileges)
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay
  • Service fee: USD 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Hotel Riverwalk
Hyatt Regency Riverwalk
Hyatt Riverwalk
Riverwalk Hyatt
Hyatt Regency Riverwalk Hotel San Antonio
Hyatt Regency Riverwalk Hotel
Hyatt Regency Riverwalk San Antonio
Hyatt Regency San Antonio Riverwalk Hotel
Hyatt Regency San Antonio Hotel
San Antonio Hyatt Regency

Hyatt Regency San Antonio Riverwalk Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1261 out of 1776 reviews
Rating 8 - Good. 290 out of 1776 reviews
Rating 6 - Okay. 98 out of 1776 reviews
Rating 4 - Poor. 56 out of 1776 reviews
Rating 2 - Terrible. 71 out of 1776 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Elliott

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst stay we have ever had at a Hyatt hotel. Our first night the sheets had not been changed and had blood on them. There was no housekeeping on duty so all that could be done was to send a set of new sheets. When new sheets were sent, we had to change them and the housekeeper who brought the sheet, but could not change them, did not bring pillow cases. We then asked for pillow cases and only 3 were brought with 4 pillows on the bed. The housekeeper also got upset that we put the bloody sheets out in the hallway by our door. On the 2nd day our AC went out. After maintenance "fixed" it, it would not work at all if you changed the thermostat in anyway. Both issues were not handled well at all by the front desk. Very unfortunate stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

shawna

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonder time
Stayed 1 night in Mar 2025

10/10 Excellent

Craig, Canyon Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. I have been staying here since I was a kid, and it's always a great place to stay, whether you're doing something on the Riverwalk, or anywhere near downtown. Plenty of food options just out the door to the Riverwalk and near shopping and dining options outside of the Riverwalk.
Stayed 1 night in Feb 2025

10/10 Excellent

Jack

River walk
Stayed 1 night in Feb 2025

6/10 Okay

Cathy

Liked: Property conditions & facilities, room comfort

Disappointed

Our room never was serviced on our last full day. No clean towels no coffee pods and bed not made.
Stayed 4 nights in Feb 2025

10/10 Excellent

Roger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Feb 2025

8/10 Good

Paul, Cranston

Liked: Cleanliness, staff & service
.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Business traveler
Stayed 4 nights in Feb 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept
Stayed 2 nights in Feb 2025

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, disappointed that spa was not available
Stayed 4 nights in Feb 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. We were there just one night, but everything was wonderful. Look forward to coming back.
Stayed 1 night in Feb 2025

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed overnight but had excellent service. Easy access to Riverwalk
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
Some areas under extended maintenance.
Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Nancy

Stayed 3 nights in Feb 2025

10/10 Excellent

Kirkland

Stayed 4 nights in Feb 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located on the river walk. Rooms were nice and clean. only complaint would be the over charge for parking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Steph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Had the best time ever!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kalen

Stayed 2 nights in Feb 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Tammy

Traveled with family
Liked: Cleanliness, staff & service
One our beds in our room was broken. Every time toilet above us flushed, we could hear it very loudly over our heads in our bed. Great location to everything. Just not one of our favorite hotels to stay at. No closet for Clothes. Probably will not stay again. Valet was almost $100.00 a night.
Stayed 2 nights in Feb 2025