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Kimpton Santo by IHG

4.5 star property

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Photo gallery for Kimpton Santo by IHG

Outdoor pool
Restaurant
Exterior
Exterior
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • Bar
  • Pool

Explore the area

Map
431 South Alamo Street, San Antonio, TX, 78205
  • River Walk
    ‪6 min walk‬
  • Henry B. González Convention Center
    ‪7 min walk‬
  • Alamodome
    ‪19 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Luxury Suite (Historic)

Room amenity

Luxury Suite (Historic)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Downtown View)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed (Downtown View)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Hemisfair)

Suite (Hemisfair) | In-room safe, desk, laptop workspace, blackout drapes

Suite (Hemisfair)

  • 727 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 331 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (South Town View)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed (South Town View)

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Mobility Accessible (Historic, Accessible Tub)

Room amenity

Luxury Suite, Mobility Accessible (Historic, Accessible Tub)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite (Historic)

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite (Historic)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 331 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 331 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 331 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 331 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Hearing Accessible

  • 331 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Hearing Accessible

  • 331 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Hearing Accessible (Historic)

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, Hearing Accessible (Historic)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite (Historic)

Room amenity

Junior Suite (Historic)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • 331 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 331 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spa)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed (Spa)

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

In-room safe, desk, laptop workspace, blackout drapes

Room (Essential)

  • 331 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Kimpton Santo by IHG

4.5-star hotel in Downtown San Antonio
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, 2 bars/lounges, a 24-hour fitness center, and valet parking are onsite.
Kimpton Santo by IHG offers 347 air-conditioned accommodations with laptop-compatible safes and espresso makers. 46-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Kimpton Santo by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 4.5-star property offers access to 7 meeting rooms and coworking spaces. Event facilities measuring 13000 square feet (1208 square meters) include conference space. This luxury hotel also offers multilingual staff, dry cleaning/laundry services, and room service (during limited hours). Onsite parking is available (surcharge).

Kimpton Santo by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Steakhouse & Oyster Bar - Onsite restaurant.
Cocktail Bar - Onsite cocktail bar. Open daily.
Rooftop Bar - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 56 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 20 to 40 for adults and USD 15 to 30 for children
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cocktail Bar
  • Rooftop Bar
  • Steakhouse & Oyster Bar

Things to do

  • 24-hour gym
  • Bicycle tours
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 13,000 square feet of conference space
  • 7 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (42 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 40 for adults, and USD 15 to 30 for children
  • Valet parking fee: USD 56 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kimpton Santo by IHG Hotel
Kimpton Santo an IHG Hotel
Kimpton Santo by IHG San Antonio
Kimpton Santo by IHG Hotel San Antonio

Kimpton Santo by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 163 out of 216 reviews
Rating 8 - Good. 26 out of 216 reviews
Rating 6 - Okay. 13 out of 216 reviews
Rating 4 - Poor. 6 out of 216 reviews
Rating 2 - Terrible. 8 out of 216 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Marina

Stayed 3 nights in Nov 2024

10/10 Excellent

maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The communication all the workers were very friendly and always make sure to ask if I would needed anything. How was your stay and everything so I felt pretty good.
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean the staff was awesome professional
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Boutique Hotel!
I’m so glad we stayed at this hotel! I live in San Antonio, and booked this hotel as it’s new to the area and based on the hotel’s website info. Everyone we met at the hotel was polite and professional. Johnathan helped us at check-in, and he went the extra mile to make a new batch of apple cider after we returned for the evening. The hotel is walking distance to La Vallita Historic District (steps away) and a comfortable distance to the Majestic and other downtown attractions. Our room had two queen beds - very comfortable beds and pillows. Bathroom high end. I was visiting with my daughter and granddaughter. My daughter plans on returning to stay with her husband. Thank you for a wonderful experience!
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. The bed was very comfortable. Staff were very friendly and helpful. Extremely clean. I do not have even one tiny complaint. Would definitely stay here again if in Sam Antonio.
Stayed 1 night in Dec 2024

10/10 Excellent

Okeima

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
I enjoyed a great stay. The room and service were great! I highly recommend and would stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Delaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mayra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and new!, the staff was great although had a bad experience arriving to the hotel on the weekend, was very crowded and one guy from the valet parking was very rude with our uber driver!
Stayed 4 nights in Dec 2024

10/10 Excellent

Edis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the perfect place to relax
Stayed 1 night in Dec 2024

10/10 Excellent

Malcum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

JOSEPH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and we were happy with the size and layout of our room. Customer service here is outstanding! Restaurants were very good. We were not able to check out The Study as when we tried it was closed due to staffing issues. One complaint is the room has a cement floor and just never seemed clean! The hotel provided a yoga mat which was awesome! As we were there to run a half marathon so we used it a lot to stretch. But the yoga mat would get filthy from the dirt on the ground. Also the shower has a major leaking problem around the shower door. Which lead to pools of water on bathroom floor we would have to wipe up after every shower so we went through lots of towels and the baseboards you could see water damage.
Stayed 7 nights in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Neyla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Tomek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice option to what's available around downtown San Antonio. I would stay here again and recommend this place to anyone.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

LaQuisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The staff was very professional and welcoming. Room was clean and the view was amazing. The bed and pillows were extremely comfortably. All the amenities are very upscale and I really loved that they have hard floors versus carpet. Absolutely loved my experience staying at The Kimpton.
Stayed 1 night in Dec 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
From check in to check out, the staff are so helpful and welcoming. The welcome cocktail was an added treat. The bar provides amazing drinks. Be sure to visit their Speakeasy, The Study, for specialty drinks. This is a beautiful hotel in an historic setting.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed my stay there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Just the construction around was a negative point
Stayed 3 nights in Dec 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff&Service was amazing and very helpful. Property was very clean. I will definitely be staying here again.
Stayed 1 night in Dec 2024