4/10 Poor
Gerard
Traveled with family
Aug 23, 2024
Liked: Room comfort
Disliked: Cleanliness
Booked my stay at this hotel based on positive online reviews and the star recommendation. Unfortunately things started to go downhill after we checked in:
Pack n play for our infant was received soiled and without any attachments. Went to the lobby bathroom to change the diaper on the baby and noticed there is no changing table in either men's room or women's room. Upon reaching our room first thing we realize is there is a strong smell of mold and humidity The carpets were slightly damp, This resulted with everyone who stayed in the room coming home with a sinus infection. Also noted that the room had to be childproofed because many sections of the moldings on the walls were loose and hanging down. I will speak highly to the complimentary breakfast being hot and fresh and also the mattress and bed sheets amazing sleep I woke up rested and no back pain.
Gerard
Stayed 2 nights in Aug 2024