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The Westin San Antonio North

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Executive Room, 1 King Bed with Sofa bed | Living area | 42-inch LCD TV with cable channels, TV
Exterior
Meeting facility
Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service
  • Parking available
  • Breakfast available

Explore the area

Map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • Huebner Oaks
    5 min drive
  • University of Texas Health and Science Center at San Antonio
    5 min drive
  • USAA Corporate Office Headquarters
    5 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    15 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area | 42-inch LCD TV with cable channels, TV

Executive Room, 1 King Bed with Sofa bed

  • 410 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

San Antonio Marriott Northwest Medical Center

Pool
Pet friendly
Parking included
Restaurant
4.1 out of 5, Very Good, (1009)
The price is $119
per night
$142 total
includes taxes & fees
Jan 6 - Jan 7
San Antonio Marriott Northwest Medical Center

About this property

The Westin San Antonio North

Hotel in Vance Jackson
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
The Westin San Antonio North offers 326 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool and an outdoor pool, The Westin San Antonio North provides a spa tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site. Event facilities measuring 24979 square feet (2321 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

The Westin San Antonio North is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bolo's - This restaurant serves breakfast and lunch.
Lobby Bar - Onsite lobby lounge. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.83 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bolo's
  • Lobby Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 24,979 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Self parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

The Westin San Antonio North Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 606 out of 1010 reviews" "
Rating 8 - Good. 175 out of 1010 reviews" "
Rating 6 - Okay. 108 out of 1010 reviews" "
Rating 4 - Poor. 62 out of 1010 reviews" "
Rating 2 - Terrible. 59 out of 1010 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

micro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Heberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and hotel were great. Very friendly staff and quickly greeted upon arrival. The only downside was that our vehicle was broken into at night. They broke our window and ransacked our belongings. We booked here thinking it was a safe area, and it was not.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
As always I love staying at Westin Hotel. I would never pick another Hotel in San Antonio for my time and stay in San Antonio, Texas.
Stayed 3 nights in Sep 2024

8/10 Good

MA CRISTINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, conveniently located.
Stayed 5 nights in Sep 2024

8/10 Good

Rafael

Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eliah

Stayed 3 nights in Aug 2024

4/10 Poor

Allison

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Sandra

Traveled with family
Liked: Staff & service, amenities
The property does have drainage problems slow in tub and sink, it’s a bit outdated but still nice, stain on one chairs, but beds comfy pillows and nice. I don’t feel they sanitize but that’s just an observation because the room is dimly lit and bathrooms look nice but don’t smell clean. The air condition needs an overhaul but works. It needed to be put on 60 to work properly. Made a complaint day 2 and other person making same complaint. They responded same day. Philipino Bellman was a delight and needs a raise or position to customer service. For a few days it’s still a very good property. Safe but late night parking leaves you parking a bit far. I wouldn’t mind staying again but will look at other options as well. Lobby is very roomy and the pool and hot tub seem nice as well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is primarily a business traveler hotel. Weekends are quiet and easygoing. Very convenient to major players in the area and Medical center and St Mary’s University.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yadira

Stayed 1 night in Aug 2024

6/10 Okay

Jordan

Business traveler
3 stars for the great staff, unfortunately the guests next door kept knocking on my room door. Not sure if they wanted money or were on drugs
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Lyle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarbjeet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenice
Stayed 1 night in Aug 2024

10/10 Excellent

George

Stayed 3 nights in Aug 2024

8/10 Good

Mary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , only thing was the internet did not work in the bedroom
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel always smells amazing! The rooms are comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Liked: Property conditions & facilities
Nice
Stayed 1 night in Aug 2024

6/10 Okay

Tino

Traveled with family
Liked: Amenities
Disliked: Staff & service
They didn't make sure there was toilet paper avalible and when I told housekeeping they never brought it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Amenities
The front desk gentleman was not quite helpful and his demeanor was not as expected.
Stayed 1 night in Sep 2024

2/10 Terrible

Cristina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs some attention! The room was very dark only lighting was the bathroom and a bedroom lamp. Carpet seemed very dated not stocked well with any toilet paper or soap. We felt we were placed in a room that had not been slept in a while. The 1st room they checked us into was dirty wasn’t cleaned at all! Beds were still messy and had a smell. Would not consider staying here again!
Stayed 1 night in Aug 2024

4/10 Poor

Caren

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash was no being taken out, waited about an hour for towels for the pool, waited an hour for clean sheets… we come here often and it was the first time it was dirty and poor service.
Stayed 2 nights in Aug 2024