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The Westin San Antonio North

4.0 star property

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Indoor pool, outdoor pool
Interior entrance
Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk
Exterior
Daily buffet breakfast (USD 18.95 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
$98
includes taxes & fees
Oct 26 - Oct 27

Explore the area

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9821 Colonnade Blvd, San Antonio, TX, 78230
  • Place, USAA Corporate Office Headquarters
    ‪2 min drive‬
  • Place, The Shops of La Cantera
    ‪7 min drive‬
  • Place, Six Flags Fiesta Texas
    ‪8 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area | 42-inch LCD TV with cable channels, TV

Executive Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(18 reviews)
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(118 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(89 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Westin San Antonio North

Hotel in Vance Jackson
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
The Westin San Antonio North offers 326 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool and an outdoor pool, The Westin San Antonio North provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site. Event facilities measuring 24979 square feet (2321 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

The Westin San Antonio North is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bolo's - This restaurant serves breakfast and lunch.
Lobby Bar - Onsite lobby lounge. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.83 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bolo's
  • Lobby Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 24,979 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Self parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

Reviews

The Westin San Antonio North Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 688 out of 1136 reviews
Rating 8 - Good. 186 out of 1136 reviews
Rating 6 - Okay. 129 out of 1136 reviews
Rating 4 - Poor. 61 out of 1136 reviews
Rating 2 - Terrible. 72 out of 1136 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Extremely comfortable and fine establishment.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Not the Westin experience expected

For such a nice hotel it's really puzzling that they cannot put a bar fridge in the rooms. It makes any stay over 2 nights not an option, especially for sport trips. It's on me for not seeing that before I booked but I won't book it again. The hotel is also a little dated and needs updating. Very evident in common areas like the elevators showing lots of wear. The the typical Westin expectation.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos, Kenner

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Julio De la

Stayed 1 night in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for making my stay enjoyable
Stayed 1 night in Jul 2025

10/10 Excellent

joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the family! 5 Star feel without 5 star price!!
Stayed 1 night in Jun 2025

10/10 Excellent

Tanya

Stayed 1 night in Jul 2025

10/10 Excellent

Erica

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place
Stayed 1 night in Jun 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained & helpful staff. Very nice accommodations.
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Stayed 2 nights in Jul 2025

4/10 Poor

Steven

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Out dated
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosalinda

Stayed 1 night in Jul 2025

8/10 Good

Lyneys

Stayed 4 nights in Jul 2025

6/10 Okay

Kyana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Older hotel with low price

The rooms are in need of updating. There was hair on our towels when we checked in. I am a bonvoy member but was charged $14.95 for internet. I would not stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Shanice

Liked: Cleanliness, amenities, property conditions & facilities
Property was always clean and beautiful! Front desk staff were very friendly and helpful.
Stayed 2 nights in Jul 2025

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Westin is one of my favorite places to stay in San Antonio. The hotel is very nice and the rooms are very comfortable. The staff are always excellent. The part that didn't make our trip that great was the parking. They have installed cameras with automated billing with the use of cameras. You have to download the parking companies app which was not so easy. If you are able to download it not very user friendly. We were being charged a flat rate of $11 dollars. But then we were charged every time we extited the property. We were charged when we exted one side of the property to find a better spot on the other side of the hotel. Westin needs to do away with the parking company and charge a flat rate withe stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Mariano

Traveled with family
Liked: Property conditions & facilities, room comfort
room average but no soap/body wash/conditioner empty only a little bar o soap
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

I took my husband and 2 kids here for the 4th of July weekend and I loved the Hotel. It is very pretty, and the beds and pillows are so comfortable I slept like a baby. Their pool is nice, but not only do they have an outdoor pool but an indoor pool as well which I loved. They also had a Starbucks inside. I will be going back for another stay.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible . Dirty . Unsafe parking
Stayed 2 nights in Jul 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, just would be a good idea to renovate beds and showers
Stayed 1 night in Jul 2025

10/10 Excellent

Demetria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a yes for me!!

I treated myself to a stay for my birthday!! The hotel is in a great area, was very clean and the staff was extremely helpful and friendly. The hot tub and sauna were amazing!! I definitely recommend and will be staying again.
Stayed 2 nights in Jul 2025

6/10 Okay

Cesar

Traveled with partner
Liked: Staff & service
great hotel, however my TV did not work. I believe for the amount of money I spent, everything should’ve been in working condition
Stayed 1 night in Jul 2025

10/10 Excellent

LATOYA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finally found a 5+Star hotel that was not downtown San Antonio. The public areas were beautiful and clean, quiet, and staff at front desk were super sweet. I felt at home! Its also conveniently 2 exits from UTSA and La Canterra with lots of restaraunt options on I-10! With this caliber of a hotel, they need valet. That is my only disappointment/complaint. Other than that... Ive already got my eye on 3 stays in the next 2 months!
Stayed 1 night in Jul 2025

6/10 Okay

Grant

Traveled with family
Liked: Staff & service
Front desk was very helpful and friendly. However, the room itself was okay. The carpet definitely needs to be replaced. Cleaning service needs a little push. Upon arrival, someone’s hair clip was found left on the floor in our room and while doing a last sweep for personal items before leaving, I found someone’s glasses.
Stayed 3 nights in Jul 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I was disappointed in a few things about our stay. First, having to pay for parking was disappointing. We stayed here when it was the Omni and never had to pay for parking. Second, the hot water in the shower was non existent. I had to take a luke warm shower. And finally, I thought the pool area needed some upkeep. It looked very run down and the pools were very cloudy looking. We did not get into the pools because of it. The lounging chairs need new covers on them. They looked very weathered. The bar inside needs restocking. We asked for 3 different drinks and they couldn’t make them because they didn’t have the ingredients. Also no blender on site. I’m not too sure we will be back again.
Stayed 1 night in Jul 2025