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Quality Inn & Suites I-35 near Frost Bank Center

3.5 star property

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Photo gallery for Quality Inn & Suites I-35 near Frost Bank Center

Lobby
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Outdoor pool, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service

Explore the area

Map
3817 North PanAm Expressway, San Antonio, TX, 78219
  • Brooke Army Medical Center
    ‪14 min walk‬
  • Frost Bank Center
    ‪5 min drive‬
  • San Antonio Zoo and Aquarium
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Accessible, Non Smoking

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • 700 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, desk, blackout drapes, iron/ironing board

Days Inn & Suites by Wyndham San Antonio near Frost Bank Center

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1005)
The price is $121
per night
$141 total
includes taxes & fees
May 2 - May 3
Days Inn & Suites by Wyndham San Antonio near Frost Bank Center

About this property

Quality Inn & Suites I-35 near Frost Bank Center

3.5-star hotel in Arena District
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Quality Inn & Suites I-35 near Frost Bank Center offers 62 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites I-35 near Frost Bank Center features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Quality Inn & Suites I-35 near Frost Bank Center has designated areas for smoking.

Guests are offered a complimentary continental breakfast.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are available for USD 15.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Howard Johnson Inn San Antonio
Howard Johnson San Antonio
Howard Johnson Inn San Antonio AT&T Center
Howard Johnson Inn AT&T Center
Howard Johnson San Antonio AT&T Center
Howard Johnson AT&T Center
Quality Inn San Antonio
Quality San Antonio
Quality Inn Suites I 35 near ATT Center
Quality Inn Suites I 35 near Frost Bank Center
Quality Inn & Suites I-35 near Frost Bank Center Hotel
Quality Inn & Suites I-35 near Frost Bank Center San Antonio

Quality Inn & Suites I-35 near Frost Bank Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 315 out of 899 reviews
Rating 8 - Good. 181 out of 899 reviews
Rating 6 - Okay. 129 out of 899 reviews
Rating 4 - Poor. 107 out of 899 reviews
Rating 2 - Terrible. 167 out of 899 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leticia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant there
Stayed 2 nights in Jan 2025

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia made it so easy to book our trip to San Antonio! The process went well, and the hotel was precisely as advertised online. We will definitely use Expedia again for our next vacation.
Stayed 1 night in Jan 2025

2/10 Terrible

Tracy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looks UnSafe

I Never checked in. I called to cancel because it does not look safe however they told me I could Not cancel without a fee. Why yall keep asking for a review, I dont know????
Stayed 1 night in Dec 2024

2/10 Terrible

Nell

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach Motel

Unfortunately, this hotel is so filthy that I shared my stay here with roaches. It was disgusting to wake up to them. I told the staff. They did say they were going to spray, but I wouldn’t recommend staying here at all. Please do yourself a favor and stay somewhere nicer. Also, they do not have a real breakfast here….not that I was hungry after the ROACHES.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room met expectations!

It was very clean and the area and building were safe. Maybe they should have courtesy water or water for sale. Then again, not a lot of places do
Stayed 1 night in Jan 2025

2/10 Terrible

Lesli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was aweful. the room was stale and we asked for it to be cleaned on for our second night and they didn't do it. Then we asked to talk to the manger they kept hanging up on us. Stair cases hadn't been vacuumed in quite some time. Found the bug detector from Oct that was placed in the bed with the Oct date of placement. Many safety issues. Don't stay there.
Stayed 2 nights in Dec 2024

6/10 Okay

Jason

Disliked: Property conditions & facilities
definitely need some remodeling work but it was ok for the price
Stayed 1 night in Dec 2024

8/10 Good

Jaime Jr.

Liked: Cleanliness, staff & service
Room is clean and spacious
Stayed 3 nights in Dec 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail was amazing, and my room was beautiful. Their gracious hospitality made me feel at home. I would stay at this hotel again if I wanted a quiet stay because of their outstanding dedication to comfort and cleanliness.
Stayed 1 night in Dec 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent business services are provided by Quality Inn & Suites. Their well-equipped business center allowed me to have my meetings with ease. When it came to setting up everything I required, the staff was really helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay! The views from our hotel were amazing, and the breakfast was just fantastic. Everything was incredibly easy, from check-in to check-out.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was fantastic! The room was perfect, the bed was incredibly comfortable, and the staff went above and above to make us feel welcome. The location was ideal—close to everything! We will definitely book again next time!
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco Alberto

Stayed 2 nights in Dec 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay. The accommodation offered all the necessities, and the location was handy.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

4/10 Poor

nicole

Disliked: Cleanliness, property conditions & facilities
I did bugs in my room!
Stayed 2 nights in Nov 2024

4/10 Poor

Petra

Disliked: Staff & service, property conditions & facilities
No one told us that the room would not be cleaned every day. We were told that we would have to fill out a form to ask for specific chores to be done such as making the bed, changing the linen, giving us towels, etc. A few tiles were loose in the bathroom, the shower rod was loose & the AC knobs didn't work right. Staff, however, was friendly and polite.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nettie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant surprise the pool area was! It was tidy, soothing, and spacious enough for lounging. It was the ideal way for me to unwind throughout my trip, and I spent a couple of afternoons there.
Stayed 1 night in Nov 2024

10/10 Excellent

Iwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Cody

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Go elsewhere!

The place looks nothing like the pictures. Broken furniture in the room I was in. Bed was uncomfortable. Smoke detector chirping due to low battery. I changed the battery for them because nobody seemed to understand what I was telling them. The shower head is NOT adjustable as it says, and popped off multiple times during a shower, hitting me in the face. They say “bright rooms,” yet window was extremely dirty and light bulbs in room were very dim. Room smelled like very strong ammonia, which is probably what they clean with…but very overpowering. Highly disappointed. I didn’t even stay my second night, and just left because I couldn’t take it any longer.
The “Adjustable Head Shower Nozzle” they say is present.
Stayed 2 nights in Nov 2024

6/10 Okay

Christopher jay

Liked: Staff & service
Breakfast was cold.
Stayed 3 nights in Nov 2024

10/10 Excellent

Frank x

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed a very nice time here. I appreciated how quiet the room was, and it was simple but cozy. The complimentary WiFi was a huge advantage, and the breakfast offered a good selection. It greatly simplified my journey, particularly when I needed to find some local eateries.
Stayed 1 night in Nov 2024

6/10 Okay

Amy

Stayed 1 night in Oct 2024

10/10 Excellent

Opal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for a weekend break with our children, and it was fantastic. The room was comfortable and equipped with all the necessities. Having breakfast included made mornings easier, and the kids liked the pool. The staff was really kind, and the location was excellent for exploring the region.
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal—near everything we wanted to see. The accommodation was roomy, and the amenities were ideal for a peaceful stay.
Stayed 1 night in Nov 2024