Quality Inn & Suites I-35 near Frost Bank Center

3.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites I-35 near Frost Bank Center

Lobby
Outdoor pool, sun loungers
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service

Explore the area

Map
3817 North PanAm Expressway, San Antonio, TX, 78219
  • Brooke Army Medical Center
    ‪14 min walk‬
  • Frost Bank Center
    ‪4 min drive‬
  • San Antonio Zoo and Aquarium
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 700 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Quality Inn & Suites I-35 near Frost Bank Center

3.5-star hotel in Arena District
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Quality Inn & Suites I-35 near Frost Bank Center offers 62 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites I-35 near Frost Bank Center features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Quality Inn & Suites I-35 near Frost Bank Center has designated areas for smoking.

Guests are offered a complimentary continental breakfast.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are available for USD 15.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Howard Johnson Inn San Antonio
Howard Johnson San Antonio
Howard Johnson Inn San Antonio AT&T Center
Howard Johnson Inn AT&T Center
Howard Johnson San Antonio AT&T Center
Howard Johnson AT&T Center
Quality Inn San Antonio
Quality San Antonio
Quality Inn Suites I 35 near ATT Center
Quality Inn Suites I 35 near Frost Bank Center
Quality Inn & Suites I-35 near Frost Bank Center Hotel
Quality Inn & Suites I-35 near Frost Bank Center San Antonio

Quality Inn & Suites I-35 near Frost Bank Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 324 out of 924 reviews
Rating 8 - Good. 187 out of 924 reviews
Rating 6 - Okay. 132 out of 924 reviews
Rating 4 - Poor. 109 out of 924 reviews
Rating 2 - Terrible. 172 out of 924 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Juan

Liked: Staff & service, amenities, property conditions & facilities
The property is conveniently located right off the freeway. Their is eateries within a short driving distance.
Stayed 3 nights in Apr 2025

8/10 Good

Brandy

Stayed 1 night in Apr 2025

8/10 Good

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Just wish breakfast was longer so we could actually utilize it
Stayed 1 night in Apr 2025

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smelly, damp feeling and dirty. I told the hotel and they brought up some room refresher that was dove body spray. The window had a very large crack going across It. There was coffee beans and cinnamon sticks left around in the room. The remotes did not work nor did the phones, with these horrible conditions and because of the sketchy location we could not stay there without a phone that was unsafe. The hotel refused our cancellation or refund. We gathered our things and left. I contacted Expedia who was great and assisted locating another hotel to stay at.
Stayed 2 nights in Apr 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service and good breakfast and very cleaned for older building establishment.
Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Liked: Staff & service
The
Stayed 1 night in Mar 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd definitely stay again

stayed for 4 days had a wonderful time. the property is slightly aged but was perfectly clean.
Stayed 3 nights in Mar 2025

8/10 Good

Ben

Liked: Staff & service
Easy transition to what we're going to do in that area...
Stayed 2 nights in Mar 2025

6/10 Okay

Katherine

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Hongvilay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice luv it
Stayed 1 night in Mar 2025

10/10 Excellent

Candice

Stayed 1 night in Mar 2025

8/10 Good

MANIPAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great at front desk, Carpet smell was not great in the hotel building.
Stayed 1 night in Mar 2025

6/10 Okay

Celina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here

Very dirty place overall with disgusting furniture. We found bed bugs in the first room they tried to put us in
Bedbugs
Stayed 1 night in Mar 2025

6/10 Okay

Justin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were really nice. The room we got the water in the toilet was leaking so they moved us to another room. The room was ok but I did kill two small roaches. Breakfast was not so great and they ran out of spoons. Pool was dirty and hot tub was cold!!! Was definitely expecting more than what I got from the reviews I read online. Location was ok.
Stayed 3 nights in Mar 2025

2/10 Terrible

Annette

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Krystal

Stayed 3 nights in Mar 2025

10/10 Excellent

Mario

Liked: Staff & service, amenities, property conditions & facilities
Cleanness and the shower was extremely good
Stayed 2 nights in Mar 2025

6/10 Okay

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shakyia

Stayed 5 nights in Mar 2025

10/10 Excellent

Sannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Beth

Stayed 1 night in Feb 2025

10/10 Excellent

kayla

Liked: Cleanliness, staff & service, property conditions & facilities
great service
Stayed 1 night in Jan 2025

6/10 Okay

Erin

Stayed 3 nights in Feb 2025