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Quality Inn & Suites I-35 near Frost Bank Center

3.5 star property

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Photo gallery for Quality Inn & Suites I-35 near Frost Bank Center

Lobby
Front of property
Outdoor pool, sun loungers
Lobby
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Room service

Explore the area

Map
3817 North PanAm Expressway, San Antonio, TX, 78219
  • Brooke Army Medical Center
    ‪14 min walk‬
  • Freeman Coliseum
    ‪4 min drive‬
  • Frost Bank Center
    ‪5 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Accessible, Non Smoking

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • 700 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

Room

Days Inn & Suites by Wyndham San Antonio near Frost Bank Center

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (1012)
The price is $118
per night
$138 total
includes taxes & fees
Mar 1 - Mar 2
Days Inn & Suites by Wyndham San Antonio near Frost Bank Center

About this property

Quality Inn & Suites I-35 near Frost Bank Center

3.5-star hotel in Arena District
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Quality Inn & Suites I-35 near Frost Bank Center offers 62 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Inn & Suites I-35 near Frost Bank Center features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Quality Inn & Suites I-35 near Frost Bank Center has designated areas for smoking.

Guests are offered a complimentary continental breakfast.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are available for USD 15.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Howard Johnson Inn San Antonio
Howard Johnson San Antonio
Howard Johnson Inn San Antonio AT&T Center
Howard Johnson Inn AT&T Center
Howard Johnson San Antonio AT&T Center
Howard Johnson AT&T Center
Quality Inn San Antonio
Quality San Antonio
Quality Inn Suites I 35 near ATT Center
Quality Inn Suites I 35 near Frost Bank Center
Quality Inn & Suites I-35 near Frost Bank Center Hotel
Quality Inn & Suites I-35 near Frost Bank Center San Antonio

Quality Inn & Suites I-35 near Frost Bank Center Reviews

Reviews

6.8
Rating 10 - Excellent. 301 out of 865 reviews
Rating 8 - Good. 175 out of 865 reviews
Rating 6 - Okay. 121 out of 865 reviews
Rating 4 - Poor. 105 out of 865 reviews
Rating 2 - Terrible. 163 out of 865 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal—near everything we wanted to see. The accommodation was roomy, and the amenities were ideal for a peaceful stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay in San Antonio! The hotel was really cozy, and the staff was extremely friendly. Everything was only a short walk away.
Stayed 1 night in Nov 2024

10/10 Excellent

Marco

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Yue

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse motel/convenience type of hotel I ever stayed in the United States. Property is old but that is not a real problem if facilities are well maintained. Unfortunately this is not one of them. Everywhere things are broken, not maintained well, lobby/cafe/room. Even though they offers free breakfast, it is more like a joke that they don't even care to provide real eggs, just some type of pre-prepared fake eggs that tastes like rubber. Besides that you basically have shelf sold mini cinnamon roll and cereals and that is it. Coffee is light brown water to say the best and juice machine/cereal dispenser both broken (speechless). The room is old and not clean, house keeping did not even bother to clean the bathroom, they only change up towels and make the bed, leave hairs and all others in the bath tub after the cleaning. This is below the normal standard you would expect from a quality inn or other inn chains, I am not sure if this is due to being managed by an Indian crew/franchisee. No disrespect here but they are not known for hospitality and hotel management unfortunately. You have a lot of other options around the route so I strongly advise you choose others like the days inn close by.
Stayed 3 nights in Oct 2024

6/10 Okay

Ashley

Traveled with group
Liked: Cleanliness, room comfort
Ok but probably not again
It was good for the quick overnight stop we needed. Tv didnt work. Toilet ran over to fill up. It was clean but luttle things would have made it better.
Stayed 1 night in Nov 2024

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ireeshia

Stayed 2 nights in Oct 2024

6/10 Okay

Amando

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and the room was clean. The air conditioner kept the room cold, and I had no issues with the restroom.
Stayed 3 nights in Oct 2024

2/10 Terrible

Rickardo

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I had to checkout earlier because of the condition of the room I was supposed to stay for three nights I could hardly survive one night. I must say the staff were helpful and oh the WiFi doesn’t work in the room
Stayed 3 nights in Oct 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best possible weekend break experience while staying here. The accommodation offered everything I needed for a comfortable stay, plus it was clean and roomy. The soft bedding was my favorite part; it was like sleeping on a cloud. My favorite shows were simple to stream because to the blazingly fast free WiFi.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is a real treasure! The room offered every convenience I could ask for and was immaculate. The value was increased by the fact that parking and breakfast are complimentary. Given the money I paid, I thought I received a wonderful value.
Stayed 1 night in Oct 2024

2/10 Terrible

Rolando

Stayed 1 night in Oct 2024

10/10 Excellent

Elena

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice, simple and comfy place to stay; like the detail of giving a small thank you gift (water ball with 3 snacks ) as you check in.
Stayed 1 night in Oct 2024

8/10 Good

Oliver

Stayed 2 nights in Oct 2024

8/10 Good

Jaime Jr.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service exceeded my expectations! It arrived right on time, and I was treated to a wonderful breakfast delivered directly to my room. It was the perfect way to relax and enjoy a meal in the comfort of my own space.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was skillfully arranged and satisfied my requests. Perfect for business travel!
Stayed 1 night in Oct 2024

6/10 Okay

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was really good but the a/c in our room wouldn’t get cold
Stayed 1 night in Oct 2024

2/10 Terrible

Melissa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ugly
Ugly!! Stinky, dirty, ripped couch, broken tub faucet. Had an old smell, was not comfortable at all. I would never stay here again
Stayed 1 night in Oct 2024

4/10 Poor

Scott

Traveled with family
Disliked: Cleanliness, staff & service
Tv didn’t work. And no soap
Stayed 1 night in Sep 2024

4/10 Poor

Samantha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Teveon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Aug 2024

2/10 Terrible

Michael

Stayed 2 nights in Aug 2024

6/10 Okay

Edward, Lucerne Valley

Disliked: Cleanliness
They have cockroaches.
Stayed 3 nights in Sep 2024