Red Roof PLUS+ San Antonio Northeast

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof PLUS+ San Antonio Northeast

Desk, blackout drapes, free WiFi, bed sheets
Reception
Desk, blackout drapes, free WiFi, bed sheets
Exterior
Laundry room

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
11526 IH 35 N, San Antonio, TX, 78233
  • Methodist Hospital Northeast
    3 min drive
  • Morgan's Wonderland
    4 min drive
  • Rolling Oaks Mall
    8 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    14 min drive

Room options

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Bed&Snack, Smoke Free, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Upgraded Bedding & Snack, Smoke Free)

  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Smoke Free)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Red Roof PLUS+ San Antonio Northeast

San Antonio hotel with free in-room WiFi
Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine.
Red Roof PLUS+ San Antonio Northeast offers 57 accommodations with coffee/tea makers and complimentary toiletries. 50-inch flat-screen televisions come with premium cable channels.

This San Antonio hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Red Roof PLUS+ San Antonio Northeast features a vending machine, coffee/tea in a common area, and laundry facilities. Wired and wireless Internet access is complimentary. Onsite self parking is complimentary. A total renovation of this property was completed in February 2024.

Red Roof PLUS+ San Antonio Northeast is a smoke-free property.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators

Property is also known as

Comfort Suites North Ih 35 Hotel
Comfort Suites North Ih 35 Hotel San Antonio
Comfort Suites North Ih 35 San Antonio
Quality Suites North IH 35
Red Roof PLUS+ San Antonio Northeast Hotel
Red Roof PLUS+ San Antonio Northeast San Antonio
Red Roof PLUS+ San Antonio Northeast Hotel San Antonio

Red Roof PLUS+ San Antonio Northeast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 94 out of 185 reviews" "
Rating 8 - Good. 28 out of 185 reviews" "
Rating 6 - Okay. 25 out of 185 reviews" "
Rating 4 - Poor. 14 out of 185 reviews" "
Rating 2 - Terrible. 24 out of 185 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shea

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Good work hotel to get some rest.
Stayed 5 nights in Aug 2024

8/10 Good

Shea

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Good place to get some rest
Stayed 5 nights in Aug 2024

10/10 Excellent

ELoy

Liked: Cleanliness, staff & service, property conditions & facilities
Fast and easy and clean
Stayed 1 night in Aug 2024

2/10 Terrible

Larry

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not happy
Was not happy with check in came to town for a wedding the guy at front desk would not give us the courtesy of checking in early but yet charged me $25 for early check in where is the courtesy
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I friendly service, clean, and peace and quiet. Couldn’t ask for more
Stayed 1 night in Aug 2024

6/10 Okay

Casey

Disliked: Property conditions & facilities, room comfort
I had my dog with me so obviously they put me in a pet room. But I don't believe the sheets were changed or the duvet that goes over the sheets. They just look dirty. And there was dried urine on the side of the toilet on the floor. Honestly I didn't feel like that place was very clean at all
Stayed 1 night in Aug 2024

10/10 Excellent

Lakeisha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everytime we come here the place is always clean and bed is always comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service
Horriblenplace
Rude front desk charged 50 for ink on sheets and 50 dollar deposit
Stayed 4 nights in Jul 2024

2/10 Terrible

Amy

Disliked: Staff & service, room comfort
Don’t stay here
Elevator was broken would not give clean towels charged 5o dollars for ink on sheets wasn’t ours then charged 50 dollar deposit
Stayed 2 nights in Aug 2024

2/10 Terrible

Gareebah

Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great! They are doing a renovation and so far it is gorgeous. My room is pretty big and was soooo CLEAN! Dog friendly floors… no carpet! Thank you! The location is super convenient to the freeways.
Stayed 2 nights in Aug 2024

2/10 Terrible

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities
It was horrible wouldn’t recommend staying here at all there was bed bugs in the room I stayed at and i’m sure there’s some in other rooms.
Stayed 1 night in Jul 2024

4/10 Poor

Nicole

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Horrible customer service
Terrible customer service. The front desk rep (Al) always seemed angry and annoyed before I even asked for assistance. Had to ask for tax-free status 5 times (Government employee on official business), and when I asked for an extra towel he told me “you should have put your towels out in the morning when housekeeping was here, and they would replace the used towels for fresh ones.” I put out the towels the next day and housekeeping took them without replacing them. I asked for towels and he told me they were in the laundry and would be delivered to my room. Four hours later I went to the front desk for an update and he seemed annoyed and gave me towels. Overall hotel is clean and in a safe area, kinda loud since it’s adjacent to the highway and a semi-truck hub. If you’re only looking for an overnight stay and don’t need to interact with the front desk staff, it’s decent for the price.
Stayed 5 nights in Jul 2024

10/10 Excellent

Precina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
The hotel was recently remodeled and done so very nicely. It is also family owned and operated which I really liked. The only problem I had with the hotel and it wasn’t even a major problem was I was staying by myself and my room was not cleaned my entire six nights stay unless if I specifically asked for it to be. I Asked one time and all they did was come in and make the bed and give me new towels. Floors were not swept. Garbage was not removed and nothing was Wiped down the other problem I had was my bed had A horrible squeak to it
Stayed 2 nights in Jul 2024

4/10 Poor

Alan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel was located on a heavy construction area, so took us an additional 30 mins to get to it, and it was also very noisy. The place seemed to be brand new which is good, but they had no functional elevator, no snack machines, no nothing, a little lifeless in other words. Also, we asked like 3-4 times for an iron for our clothing, and we never were able to get one from front desk, they kept “forgetting”
Stayed 1 night in Jul 2024

10/10 Excellent

Arturo

Stayed 4 nights in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jacquelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
I will say that the rooms are decent, however the area this is in is under construction, there’s not much close by and to top it off the people they have working in the front are RUDE ! They kept giving us issues including that we could only have one key , although there was 4 adults in the room “because we have a dog” i don’t know how that makes sense. We also asked them for towels because our room only had like 2 large towels and 2 small ones , they said no because they had already given us some in the morning although we took them to the front to be swapped. Over all it was unpleasant to be treated the way my fiancé and I were treated here. The lady was rude she kept looking at us from head to toe with a disgusted face as if she’s never seen a woman or man of color. Over all will never be stepping foot in this hotel again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Erika

Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Juan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was nice the front man on the desk was rude but I guess that was his personality, my key didn’t work my second date and I went to the front and spoke to him he made a face like he was annoyed and he say give me the key! And he throw it on top of the scanner and throw it and he gave it back and said here im a happy person so I just said thank you and walked away. The elevators did not work we stay three days but is only a three floor hotel so it was not bad and theres no pool.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Stayed 1 night in Jul 2024

10/10 Excellent

Mary I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024