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Quality Suites San Antonio Northeast

2.5 star property

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Photo gallery for Quality Suites San Antonio Northeast

Lobby
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Suite, 2 Queen Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Exterior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
6350 I 35 N, San Antonio, TX, 78218
  • Brooke Army Medical Center
    ‪7 min drive‬
  • Frost Bank Center
    ‪9 min drive‬
  • San Antonio Zoo and Aquarium
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (664)
The price is $61
per night
$71 total
includes taxes & fees
Apr 28 - Apr 29
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

About this property

Quality Suites San Antonio Northeast

Hotel in Park Village
A 24-hour business center, a hot tub, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Quality Suites San Antonio Northeast offers 105 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Accommodations are furnished with queen sofa beds. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

A seasonal outdoor pool and a hot tub are on site.
Quality Suites San Antonio Northeast features a hot tub and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 594 square feet (53 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Quality Suites San Antonio Northeast is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 594 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to November
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel San Antonio
Comfort Suites San Antonio
Quality Suites Hotel San Antonio
Quality Suites San Antonio
Quality Suites
Quality Suites San Antonio Northeast Hotel
Quality Suites San Antonio Northeast San Antonio
Quality Suites San Antonio Northeast Hotel San Antonio

Quality Suites San Antonio Northeast Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 309 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 168 out of 1004 reviews
Rating 4 - Poor. 136 out of 1004 reviews
Rating 2 - Terrible. 135 out of 1004 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

LIZBETH, princeton

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The properties pictures on the site are cery appealing, during arrival to the suit the place was not as pictured. Walls were dirty, elevator was. Bit scary and the breakfast provided was with a long wait and limited to eggs and sausage. On the other side was a waffle maker that took aver 10 min to make one. Front desk gentleman was polite when i requested towels for our room.
Stayed 2 nights in Dec 2024

10/10 Excellent

JOSE

Stayed 1 night in Jan 2025

10/10 Excellent

Nora, Houston

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay for a night with the family in connected rooms easy access unfortunately when we went to open one of the sofa beds it had a big stay that looked like blood and had to make some arrangements for the kids to sleep
Stayed 1 night in Dec 2024

2/10 Terrible

Naomi

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't stay here!
Very dirty and not at all like the pictures on the website. We went to call the front desk and our phone wasn't even connected, it was just sitting on the desk. We weren't given any toilet paper, carpet floors looked like they'd never been clean, shower
Stayed 2 nights in Dec 2024

6/10 Okay

Englan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The building was hot and stuffy. The ice machine didn't work. The room was okay but it wasn't the best I have experienced. The breakfast was not very good. The eggs and sausage were okay but the waffle was gross and flavorless and the juice machines were broken. I won't be staying here again. The coffee was good at least.
Stayed 1 night in Sep 2024

2/10 Terrible

Lourdes

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dirty including bathtub, blankets, walls, sofa bed and carpet.
Stayed 2 nights in Dec 2024

4/10 Poor

Hai

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken gym, hot tube , broken ice machine
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Property was very dirty and rundown. Also the pictures in website were out of date.
Stayed 1 night in Dec 2024

2/10 Terrible

Debbie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotels I ever stayed
The rugs in the room were dirty. The TV is small and has very bad reception. No hot water. No light over the only mirror in the room. No phone in the room. I couldn't leave, they made me pay before went up to the room. I learned that is better to pay an extra $20 a night and be in a cleaner and healthy place. The pictures don't show the reality
Stayed 4 nights in Dec 2024

6/10 Okay

Leticia

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed super uncomfortable. Woken with back pain Sheets were stained or dirty. Lights weren't working well. Room was kinda dark
Stayed 1 night in Dec 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean
Stayed 6 nights in Nov 2024

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Get what you pay for
Service was nice and let me check in early. Got to my room and liked that I had an extra space with a couch and additional TV. Then, when I figured out how to turn on the lines, I saw a tiny little bugs in the sink and near the microwave and also in the shower. This place needs an exterminator to come in spray. It would be a decent place to stay if it did not have the bugs.
Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa, Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run away from this place. Hotels.com lies!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Reynaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Alberto, Houston

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Weather was terrible so we had to stay the night. Check in was a bit slow due to key not opening the room 2 times until we were given a different room. Hotel ac seemed to not be working but the room ac worked fine. Room was a bit warm at first but opened a window and cooled down fast. Hotel is a little outdated but Overall a good stay, beds were clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

OGHENEOVO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to be
Stayed 1 night in Nov 2024

2/10 Terrible

Roberto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were old, pillows were old, lobby was extremely dirty. Bed sheets had pubic hairs on them.
Stayed 1 night in Oct 2024

2/10 Terrible

Jose

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is trash, so dirty! Works hotel I ever stayed in. Very strong smoke smell. Look for something else this not worth it
Stayed 3 nights in Oct 2024

8/10 Good

jose

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Katlynn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely filthy AND UNSAFE. DONT BOOK HERE.
Stayed 2 nights in Oct 2024

4/10 Poor

Franklin

Frig didt work
Stayed 1 night in Oct 2024