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Sonesta ES Suites San Antonio Downtown Alamo Plaza

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Lobby
Exterior
Seasonal outdoor pool
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Deluxe Room, Multiple Beds (Studio) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
425 Bonham, San Antonio, TX, 78205
  • Shops at Rivercenter
    4 min walk
  • Morton's The Steakhouse
    4 min walk
  • San Antonio Station
    15 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    10 min drive

Room options

View all photos for Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Accessible bathroom

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Accessible bathroom

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds (Studio)

Deluxe Room, Multiple Beds (Studio) | Private kitchenette | Fridge, microwave, coffee/tea maker

Deluxe Room, Multiple Beds (Studio)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds (Two Bedroom)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Lobby

Riverwalk Plaza

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very Good, (4393)
The price is $101
per night
$120 total
includes taxes & fees
Jan 4 - Jan 5
Riverwalk Plaza

About this property

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Hotel in Downtown San Antonio
Along with a fitness center, this smoke-free hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Kitchens offer refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites San Antonio Downtown Alamo Plaza features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Parking is available onsite for a surcharge. A total renovation of this property was completed in November 2024.

Sonesta ES Suites San Antonio Downtown Alamo Plaza is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (42 inches high)

More

  • 13 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Valet Parking is available on a first-come, first-served basis. No self parking permitted at property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September

Property is also known as

Marriott Alamo
Residence Inn Alamo
Residence Inn Marriott Alamo
Residence Inn Marriott Alamo Hotel
Residence Inn Marriott Alamo Hotel San Antonio Plaza
Residence Inn Marriott San Antonio Alamo Plaza
Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Marriott Downtown/Alamo Plaza Hotel
Residence Inn Marriott San Antonio Downtown/Alamo Plaza
Residence Inn Marriott Downtown/Alamo Plaza

Sonesta ES Suites San Antonio Downtown Alamo Plaza Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 686 out of 1354 reviews" "
Rating 8 - Good. 345 out of 1354 reviews" "
Rating 6 - Okay. 161 out of 1354 reviews" "
Rating 4 - Poor. 85 out of 1354 reviews" "
Rating 2 - Terrible. 77 out of 1354 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t care for valet service.
Stayed 2 nights in Aug 2024

8/10 Good

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a bad stay
Room 1011, the entire dish washer was covered in rust and mold. We had no water pressure in one of the showers for 2 days. Took forever 5-10 minutes to get hot water. Light in kitchen kept either coming on or going off, it’s a new motion light that’s not calibrated right.
Stayed 3 nights in Sep 2024

6/10 Okay

María c

Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay. The staff were nice and helpful. Thanks
Stayed 2 nights in Sep 2024

4/10 Poor

Jessica

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thaddeus

Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Stayed 1 night in Aug 2024

10/10 Excellent

Jaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Brianna

Stayed 2 nights in Aug 2024

2/10 Terrible

Natasha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here I love the rooms
Stayed 4 nights in Aug 2024

6/10 Okay

Dennis

Traveled with family
Liked: Staff & service, amenities
I didn’t know the hotel was being remodeled, that should be posted on the website. The first room we were given was just painted, the refrigerator was in the middle of the kitchen & the fumes were bad. The second room was a little better, but still under construction.
Stayed 2 nights in Aug 2024

6/10 Okay

Miriam

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was perfect
Stayed 1 night in Aug 2024

8/10 Good

gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs a bar and grill restaurant.
Stayed 9 nights in Aug 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Yanin

Traveled with family
Disliked: Cleanliness
The bedroom lights were on out and kept on turn on in the middle of the night making it hard to sleep. There didn't seem a way to turn the lights off. We rented two room, and the bathroom in one of the rooms was dirty; hair in the tub and the cold water did not work.
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good the location excelent. The only complaint I have was the sensor lights in the room. In the middle of the night if you moved they all turned on! But figured out if we covered the sensor with a towel they wouldn’t turn on. Parking is a little pricy per day. But otherwise would definitely go back.
Stayed 2 nights in Aug 2024

6/10 Okay

Iris, Houston

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I thought I was staying in a good room based on the pictures However the place isnt really as it seems Once you walk in it has a weird smell may need carpet cleaning The elevators were locked to only one for people And the second one was only for the workers most of the time Third one was out of service What made me upset was the parking 40$ per night! I had to drive around to find metered parking which was $1 They haddd loads of parking you can see it once you walk in The showers were ok The bed was ok I was 4 in totals and wasnt given enough towels Kitchen was good didnt use it Items were given like utensils and pots plates Walkable area and near the alamo The pool was small But breakfast was good Coffee was so stromg and sourrrrr Please change the coffee brand
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Stayed 2 nights in Aug 2024

4/10 Poor

Francisco, Castle Rock

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches in the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good place, but those motion detectors..ugh
Great place. However, the lights kept coming on all night long whenever I turned over in bed. I tried to figure out how to turn off the motion detector, but could not. Same thing happened in the bathroom. Middle of the night and a blinding light comes on due to motion.
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Liked: Staff & service, property conditions & facilities
So i give it a 3 star
It was aight i just din't know how to control the a/c air condition
Stayed 2 nights in Aug 2024