Sonesta ES Suites San Antonio Downtown Alamo Plaza

3.0 star property

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Photo gallery for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Exterior
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Lobby
Lobby
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Parking available
  • Laundry
$103
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
425 Bonham, San Antonio, TX, 78205
  • Place, Alamo
    ‪3 min walk‬
  • Place, River Walk
    ‪7 min walk‬
  • Place, Henry B. González Convention Center
    ‪8 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

9.0 out of 10
Wonderful
(44 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.2 out of 10
Wonderful
(104 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, Multiple Beds (Studio)

9.2 out of 10
Wonderful
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Hotel in Downtown San Antonio
Along with a fitness center, this smoke-free hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Kitchens offer refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites San Antonio Downtown Alamo Plaza features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Parking is available onsite for a surcharge. A total renovation of this property was completed in November 2024.

Sonesta ES Suites San Antonio Downtown Alamo Plaza is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (42 inches high)

More

  • 13 floors
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - November 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Valet Parking is available on a first-come, first-served basis. No self parking permitted at property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Parking height restrictions apply

Property is also known as

Marriott Alamo
Residence Inn Alamo
Residence Inn Marriott Alamo
Residence Inn Marriott Alamo Hotel
Residence Inn Marriott Alamo Hotel San Antonio Plaza
Residence Inn Marriott San Antonio Alamo Plaza
Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Marriott Downtown/Alamo Plaza Hotel
Residence Inn Marriott San Antonio Downtown/Alamo Plaza
Residence Inn Marriott Downtown/Alamo Plaza

Sonesta ES Suites San Antonio Downtown Alamo Plaza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 959 out of 1793 reviews
Rating 8 - Good. 423 out of 1793 reviews
Rating 6 - Okay. 203 out of 1793 reviews
Rating 4 - Poor. 108 out of 1793 reviews
Rating 2 - Terrible. 100 out of 1793 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keisha

Stayed 2 nights in Jul 2025

8/10 Good

Josel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

carlisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the space in the room and walked to the riverwalk shopping center
Stayed 3 nights in Jul 2025

8/10 Good

Theota

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning the rooms are very clean the hotel itself is very clean and then they had a free breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities
Easy check in
Stayed 5 nights in Jul 2025

8/10 Good

Carlos

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good, very clean!
Stayed 2 nights in Jul 2025

2/10 Terrible

Tiffany

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
This room was a joke. Everything was old. They need to upgrade. The parking was far and they charged me a different price from what was quoted. Never again
Stayed 2 nights in Jun 2025

10/10 Excellent

Damaris

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2025

6/10 Okay

Vidyasagar

Photos make it look prettier than it actually is
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 2 nights in Jul 2025

2/10 Terrible

Lily

Traveled with partner
Liked: Amenities, property conditions & facilities
Roaches found in my toilet alive and toilet wouldn’t completely flush, I had to pour water from a bucket in the toilet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2025

4/10 Poor

Fred

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Was not told about parking till I arrived and they only have valet parking which is 40 a night. Extra charge for early check in, forgot tooth brush and had to go downstairs to purchase a cheap one. Seemed they were all about adding every fee they could. Breakfast was included. Not very good. Last day was very crowded and extremely slow to refill food as it ran out. Rooms are only cleaned when requested at front desk. 3 days with no offer to empty garbage cans, bring more towels, or anything related to room cleaning. Hotel seems to be all about maximum cost with minimum work. I will say staff at front desk was friendly. Not there rules. I would not recommend this hotel nor will I return to any Royal Sonesta hotels.
Stayed 3 nights in Jul 2025

6/10 Okay

Kasey

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
I loved that you were 3 minutes from the Alamo, 10 minutes walk to the riverwalk. The breakfast was good but the same thing both days I stayed. I did not love that the dog area was across the street and just a patch of grass at the corner then you have to walk the droppings to another street corner. Wasn’t horrible but wasn’t as dog friendly as I expected. The elevator doors close so fast I actually got hit twice by them and bruised pretty badly so be careful during rush hours. Parking is expensive and the valet parking the hotel has takes 20 plus minutes to get your car or drop it off. I did go during a holiday so I’m not sure on other days but holiday weekends coming and going. Don’t be in a rush.
Stayed 2 nights in Jul 2025

4/10 Poor

mirtha

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
When I got to hotel they have valet parking for $41 a night. Nothing was online about the valet parking. Personnel was not very friendly and they did not change the towels or fix our bed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’ll always remember the Almo!!!

My first time in any part of Texas. I was very impressed by San Antonio!!! Sonesta did us right!!! Great place and close to everything!!!!
Stayed 4 nights in Jul 2025

4/10 Poor

Lisa

Stayed 6 nights in Jun 2025

10/10 Excellent

Sonya, Yona

Stayed 6 nights in Jun 2025

10/10 Excellent

Sherri

Stayed 3 nights in Jun 2025

8/10 Good

Maria

Traveled with family
Liked: Staff & service
Breakfast had a range of options - cereals, hot food, pancakes and other options. Room was adequate. Problem with temperature with shower as either cold and next scalding hot.
Stayed 4 nights in Jul 2025

6/10 Okay

Felix

Traveled with family

Hotel was OK

The hotel was OK, biggest downer was that the bathtub and sink were slow to drain, even after saying they fixed it for us. It is gross standing in water while you shower. In addition you have to request to have your room cleaned daily.
Stayed 3 nights in Jul 2025

2/10 Terrible

Julissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was not helpful told us the room was ready but we had to wait till 4. We waited then when 4 hit they told us no rooms were available and they did not know when we would get a room. Many problems with check in. Overall, would not recommend.
Stayed 1 night in Jul 2025