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Sonesta ES Suites San Antonio Downtown Alamo Plaza

3.0 star property

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Photo gallery for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Lobby
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Deluxe Room, Multiple Beds (Studio) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Seasonal outdoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Parking available
  • 24/7 front desk

Explore the area

Map
425 Bonham, San Antonio, TX, 78205
  • Alamo
    ‪6 min walk‬
  • River Walk
    ‪8 min walk‬
  • Henry B. González Convention Center
    ‪10 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Accessible bathroom

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Accessible bathroom

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds (Studio)

Deluxe Room, Multiple Beds (Studio) | Private kitchenette | Fridge, microwave, coffee/tea maker

Deluxe Room, Multiple Beds (Studio)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds (Two Bedroom)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Hotel in Downtown San Antonio
Along with a fitness center, this smoke-free hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Kitchens offer refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites San Antonio Downtown Alamo Plaza features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Parking is available onsite for a surcharge. A total renovation of this property was completed in November 2024.

Sonesta ES Suites San Antonio Downtown Alamo Plaza is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (42 inches high)

More

  • 13 floors
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Valet Parking is available on a first-come, first-served basis. No self parking permitted at property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Parking height restrictions apply

Property is also known as

Marriott Alamo
Residence Inn Alamo
Residence Inn Marriott Alamo
Residence Inn Marriott Alamo Hotel
Residence Inn Marriott Alamo Hotel San Antonio Plaza
Residence Inn Marriott San Antonio Alamo Plaza
Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Marriott Downtown/Alamo Plaza Hotel
Residence Inn Marriott San Antonio Downtown/Alamo Plaza
Residence Inn Marriott Downtown/Alamo Plaza

Sonesta ES Suites San Antonio Downtown Alamo Plaza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 736 out of 1435 reviews
Rating 8 - Good. 365 out of 1435 reviews
Rating 6 - Okay. 165 out of 1435 reviews
Rating 4 - Poor. 89 out of 1435 reviews
Rating 2 - Terrible. 80 out of 1435 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with very helpful staff. The breakfast was top level.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ignacio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over sl is a very nice hotel. Pool is amazing.. i would book this hotel again
Stayed 1 night in Dec 2024

8/10 Good

Taylor

Traveled with partner
Liked: Cleanliness, staff & service
Overall it was a good experience.. lots of construction going on in the main lobby. The breakfast bar advertised tacos but didn’t have them.
Stayed 4 nights in Dec 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to riverwalk
Stayed 2 nights in Dec 2024

4/10 Poor

Swapnil

Traveled with family
Disliked: Staff & service, amenities
1.We stayed there for 3 days and our room wasn’t cleaned even once. 2. Breakfast was pathetic.Same items everyday.Also in the era where people are going vegan ,the breakfast was not even vegetarian friendly. 3. There was no free parking, though the hotel had a parking but it was not free. Also this was not mentioned on the expedia site. 4. The utensils provided seemed like a children’s kitchen set and almost not usable.Also since I had booked for 3 people , kitchen utensils like plates etc were only provided for 2. I asked for extra cup and they never showed up.
Stayed 3 nights in Nov 2024

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Yanina

Business traveler
Liked: Cleanliness
Door open
They went to clean my room one day and left the door of the room open on their way out. I came back and I thought someone broke in the room
Stayed 4 nights in Dec 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and hotel was reasonably close to everything.
Stayed 2 nights in Dec 2024

4/10 Poor

David

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there were not close by places to dine. It was very cold so we had to drive to find dinner location.
Stayed 1 night in Dec 2024

10/10 Excellent

Mercedes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and walkable distance to shopping center.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Remedios

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious and comfortable with all the amenities of a small home! The free breakfast can be improved. The oatmeal was cold. The sausage was a little tough and cold. In other words the hot entrees must be hot.
Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely unacceptable for the price. Breakfast buffet was completely empty at 7:30 on a saturday. Shower didnt drain. Bugs in the bathroom. Never again. Definitely not worth the price. We even book a 2 bedroom suite, regrettably.
Stayed 1 night in Dec 2024

10/10 Excellent

Demetrious, New Iberia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Best price for a one bedroom suite during a conference!
Stayed 4 nights in Dec 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Muhammad Ammad uddin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel room make us felt like home. It had a fridge and other necessary appliances.
Stayed 4 nights in Nov 2024

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near Alamo, Alamodome, Riverwalk, etc. Valet parking is a must. Area pay lots charge $40 - $80 per night.
Stayed 1 night in Dec 2024

10/10 Excellent

Irma M

Stayed 2 nights in Nov 2024

8/10 Good

Khaled

Stayed 2 nights in Aug 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Doug

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very clean hotel. Super friendly staff.
Stayed 2 nights in Nov 2024