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Sonesta ES Suites San Antonio Downtown Alamo Plaza

3.0 star property

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Photo gallery for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Exterior
Property preview
Lobby
Lobby
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Pool
  • 24/7 front desk
  • Laundry
$103
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
425 Bonham, San Antonio, TX, 78205
  • Place, Shops at Rivercenter
    ‪2 min walk‬
  • Place, Alamo
    ‪3 min walk‬
  • Place, River Walk
    ‪7 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds (Two Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

9.0 out of 10
Wonderful
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.2 out of 10
Wonderful
(108 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds (Studio)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Room, Multiple Beds (Studio)

9.2 out of 10
Wonderful
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Hotel in Downtown San Antonio
Along with a fitness center, this smoke-free hotel has a snack bar/deli and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Kitchens offer refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites San Antonio Downtown Alamo Plaza features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Parking is available onsite for a surcharge. A total renovation of this property was completed in November 2024.

Sonesta ES Suites San Antonio Downtown Alamo Plaza is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (42 inches high)

More

  • 13 floors
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - November 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Valet Parking is available on a first-come, first-served basis. No self parking permitted at property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Parking height restrictions apply

Property is also known as

Marriott Alamo
Residence Inn Alamo
Residence Inn Marriott Alamo
Residence Inn Marriott Alamo Hotel
Residence Inn Marriott Alamo Hotel San Antonio Plaza
Residence Inn Marriott San Antonio Alamo Plaza
Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Marriott Downtown/Alamo Plaza Hotel
Residence Inn Marriott San Antonio Downtown/Alamo Plaza
Residence Inn Marriott Downtown/Alamo Plaza

Reviews

Sonesta ES Suites San Antonio Downtown Alamo Plaza Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1001 out of 1854 reviews
Rating 8 - Good. 434 out of 1854 reviews
Rating 6 - Okay. 206 out of 1854 reviews
Rating 4 - Poor. 111 out of 1854 reviews
Rating 2 - Terrible. 102 out of 1854 reviews

Reviews

8/10 Good

Elsa

Liked: Cleanliness, amenities, property conditions & facilities
Good stay, room was a bit warm but over all great location to walk downtown
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restroom smelled like MILDEW or everything would have been fine.
Stayed 1 night in Aug 2025

2/10 Terrible

Nazareth

Disliked: Cleanliness
Horrible service, no parking for my dully i have to pay 60 extra
Green spot on pillow
Blood on sheet
Towels either brown spots
Stayed 1 night in Aug 2025

2/10 Terrible

Rumairie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

John

Business traveler
This hotel was one block away from the Alamo and was 3 blocks away from Rivercenter where the conference was being helod, However, the water was shut off to the hotel for 6 hours on Friday August 16, 2025 without any warning. The free hot breakfast wa good.
Stayed 7 nights in Aug 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

jin

Traveled with family
Stayed 2 nights in Aug 2025

8/10 Good

Toni

Stayed 1 night in Aug 2025

6/10 Okay

Steve

Traveled with family
Liked: Cleanliness, room comfort

Hit with 40 dollar parking with no notice

The hotel it self was okay, it's clean and convenient because of the location, you walk in and if you prepay and have no choice but to stay there, your hit with a 40 dollar valet fee, because they have no parking, your option is to find parking in the street, the 2nd problem are no ice machines, even motel6 have ice machines. They give a fridge with ice maker that makes 6 cubes a day, what a joke. It was clean and close to everything.
Stayed 1 night in Aug 2025

10/10 Excellent

Toya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was awesome at the hotel
Stayed 4 nights in Aug 2025

4/10 Poor

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
I arrived early (9am) and was offered the early check in fee and I said no because I was going out anyways so i didn’t mind to have the room ready by the time stablished(4) but the receptionist still charged me the early fee and I was distracted talking to a friend in the meantime so when I paid I told her and she was like oh well now you can have your room. Ask for refund and she didn’t even answer so my only complain and just a heads up the parking for guest has a charged of $40 overnight so great I was charged $75 extra.
Stayed 1 night in Aug 2025

10/10 Excellent

Alli

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Jaylyn

Liked: Staff & service, property conditions & facilities
Everybody was nice, the facility was clean, this hotel is more like a live In hotel, where you stay for a long period of time. The only thing bad I have to say is the pillows were not comfortable,very flat.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my room and the view
Stayed 2 nights in Jul 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast option. Great location. Friendly staff. Very helpful. Clean environment
Stayed 2 nights in Aug 2025

6/10 Okay

Maria, Ray City

Disliked: Amenities
Not my favorite place.
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience and customer service

My family of 5 truly enjoyed our stay. The two bedroom unit was immensely spacious and our accommodation brought a sense of homeliness and ease of mind having everything we need. Having three kids and separate spaces throughout the room was wonderful oh and breakfast provided was a big plus. Definitely coming back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Gildardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Gina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

Check in was good, man was funny. AC was broke in hotel. Another woman with red hair at front desk was very rude!!! Valet staff is great, they work very hard. For a Sonesta very disappointed, going back to a 4star and never looking back.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Suzhen

Liked: Cleanliness
no
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Stayed 2 nights in Jul 2025