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Residence Inn by Marriott San Antonio SeaWorld/Lackland

3.0 star property

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Photo gallery for Residence Inn by Marriott San Antonio SeaWorld/Lackland

Terrace/patio
Exterior
Fridge, microwave, coffee/tea maker
1 bedroom, in-room safe, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Hot Tub
  • Kitchen
  • Pool
  • Pet friendly

Explore the area

Map
2838 Cinema Ridge, San Antonio, TX, 78238
  • Ingram Park Mall
    ‪10 min walk‬
  • San Antonio Aquarium
    ‪4 min drive‬
  • San Antonio SeaWorld
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds (Mobility Accessible, Tub)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 2 Double Beds

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$150 nightly
The price is $150 total
includes taxes & fees
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About this property

Residence Inn by Marriott San Antonio SeaWorld/Lackland

3-star San Antonio hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Residence Inn by Marriott San Antonio SeaWorld/Lackland offers 109 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 39-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Residence Inn by Marriott San Antonio SeaWorld/Lackland provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 577 square feet (54 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Residence Inn by Marriott San Antonio SeaWorld/Lackland is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 8 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 577 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 8.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott San Antonio SeaWorld/Lackland
Residence Inn Marriott SeaWorld/Lackland
Residence Inn Marriott SeaWorld/Lackland Hotel
Residence Inn Marriott SeaWorld/Lackland Hotel San Antonio
Residence Inn Marriott San Antonio SeaWorld/Lackland Hotel
Resince riott SeaWorldckland
Residence Inn by Marriott San Antonio SeaWorld/Lackland Hotel

Residence Inn by Marriott San Antonio SeaWorld/Lackland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 314 out of 559 reviews
Rating 8 - Good. 154 out of 559 reviews
Rating 6 - Okay. 44 out of 559 reviews
Rating 4 - Poor. 24 out of 559 reviews
Rating 2 - Terrible. 23 out of 559 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sulyvette, Homestead

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Sabine, Eagan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very good, but in 2025 they start to charge for parking, next week will be 3rd time and last, ill check for other option without pay for parking.
Stayed 2 nights in Apr 2025

8/10 Good

Gabriela

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Kendall

Overall a nice property, kids had a great time at the pool, breakfast was good with a large variety. However, the air conditioning was not working properly in our room and it shut completely off from 9:45pm-2:00am and we slept horrible. The air conditioning all over did not seem to be working properly as it was stuffy/humid in the lobby and halls also. Front desk did not seem to care when I told them.
Stayed 1 night in Mar 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Eluzmarina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhonda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

It was amazing!!
Stayed 1 night in Mar 2025

2/10 Terrible

David

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
there was a car show that lasted till around 4am then picked back up around 7am . if we were warned beforehand we could of made other arrangements. kitchen staff was not very polite either
Stayed 4 nights in Mar 2025

6/10 Okay

Shanecia

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We weren’t really in the room for most of our stay but there was no trash can, the toilet was difficult to flush, hotel needs updating, swim area needs updating, barely any face towels to use. We had to go ask for more. The toilet clogged but the maintenance guy came right away which I appreciated. The $8 a night parking doesn’t make sense. It’s a hotel with a parking lot, nothing special, no valet… etc.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kensey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Forrest

Traveled with family and small children
Liked: Amenities
The customer service was outstanding. Everyone went out of their way to accommodate our family. Roxanne was a rock star handling our very large group. Special thanks to her. Made our stay so much better.
Stayed 4 nights in Dec 2024

8/10 Good

Muthukumar

Stayed 6 nights in Dec 2024

10/10 Excellent

Allen

Stayed 10 nights in Oct 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, room & stay!

Everything was so easy & efficient from check-in to check-out. Reception was helpful, extremely friendly & efficient throughout check-in & later on in the evening when we needed assistance for a broken glass out on the patio. The studio room was amazing with more than enough space for us & a great layout that was perfect for the 3 of us that were staying there. The price was comparable to other locations close by. While it was close to the highway (410) & shopping/entertainment, etc., it was surprisingly quiet in the courtyard/patio area which of course transferred to the room being quiet as well. We will definitely be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed
Stayed 1 night in Oct 2024

2/10 Terrible

Xenia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend this plave to my enemy

The hotel was happy to take my money but failed to provide the room I booked for my family of 5. Instead of 2 beds and a pullout sofa they gave me a 1 bed room, for 5 people including an infant. And of course overbooked and offered absolutely nothing for a lifetime Gold Membership from Marriott... now i need to fight rhem to get my money back.
Stayed 1 night in Oct 2024

8/10 Good

Reina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and excellent staff
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

adrian

Traveled with family
Liked: Cleanliness, room comfort

Centralized OK

I read a review where a family lost their 2 bedroom reservation, and we almost did too. They said they tried calling? Anyhow, broken elevator, 2 bedrooms with less beds, breakfast was ok. I wouldn't say 5 Star, but because it was comfy, we enjoyed it and wouldn't mind returning. Right next to couple restaurants and a cinema too. Halfway to sea world and riverwalk reason we got it, wasn't a bad idea. Do we get a discount for honesty? LOL
Stayed 2 nights in Aug 2024

8/10 Good

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a couple issues but GREAT customer service

there were issues with the reservations at first but they quickly resolved everything they could. excellent customer service from every single person working there. I was there with 4 of my grandchildren for 1 full week. we had a blast
Stayed 7 nights in May 2024

6/10 Okay

Sandra

Liked: Staff & service, amenities
I wish the bathroom and kitchen could’ve been more sanitary
Stayed 5 nights in Apr 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great customer service!

The customer service and room and breakfast were phenomenal. It’s centrally located for the airport and Lackland Air Force base. The worst thing was the hot tub never got fixed the whole week we were there and the pool could’ve definitely been cleaner but that was all! We had a suite and a group of 6 and 7 when we had my son after his graduation. They congratulated all of us and were always accommodating when we needed extra towels and wash cloths or just to use the outside grill and laundry :) I would definitely stay again!
Stayed 7 nights in Apr 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Outdated with hidden fees.

I loved the breakfast daily it was great. The room needs to be updated and cleaner. Regardless if pet friendly the carpets were not clean and my dog kept finding food like chips and candy in corners. It seemed as though there had not been a thorough cleaning of any of the rugs not even the ones in the hallway. I saw two roaches in the kitchen and bought bug spray so where there is one there might be more. But I didn't get grossed out or complain we just handled it. At the pool, there were not enough towels so often we had to bring our own. For the amount paid, we expected a bit cleaner rooms. The last thing that was not ok was i was told i had to pay for parking when i booked it said there was free parking so that was a hidden fee i was not expecting especially because this was more of a suburb than a city hotel where i could have stayed and aid for parking.
Stayed 6 nights in Mar 2024