SpringHill Suites by Marriott San Antonio SeaWorld Lackland

3.0 star property

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Photo gallery for SpringHill Suites by Marriott San Antonio SeaWorld Lackland

Lobby
Indoor pool
Exterior
Desk, laptop workspace, soundproofing, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
138 Richland Hills Drive, San Antonio, TX, 78245
  • Ingram Park Mall
    ‪5 min drive‬
  • Hill Country Golf Club
    ‪6 min drive‬
  • San Antonio Aquarium
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪20 min drive‬

Room options

Room

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

SpringHill Suites by Marriott San Antonio SeaWorld Lackland

3-star hotel in Far West Side
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Housekeeping is available on request.
SpringHill Suites by Marriott San Antonio SeaWorld Lackland offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
SpringHill Suites by Marriott San Antonio SeaWorld Lackland features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 600 square feet (56 square meters) include conference space. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge).

SpringHill Suites by Marriott San Antonio SeaWorld Lackland is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 600 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (34 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Lackland
SpringHill Suites Marriott Lackland Aparthotel
SpringHill Suites Marriott SeaWorld Lackland Aparthotel
SpringHill Suites Marriott San Antonio SeaWorld Lackland
SpringHill Suites Marriott SeaWorld Lackland
SpringHill Suites riott SeaWo

SpringHill Suites by Marriott San Antonio SeaWorld Lackland Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 464 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at SpringHill. We were just disappointed that we paid for two extra days we didn’t need and were not refunded. It has been our experience if you check out early you pay for what you used. We were there to bring our grandsons to witness their mother graduation from the air force basic training.
Stayed 5 nights in Oct 2024

10/10 Excellent

Guillermo

Stayed 2 nights in Nov 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Loc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient location. But it is inconvenient to use restroom at sleeping time because the room is face to face with sleeping beds.
Stayed 1 night in Oct 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet great stay
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Oct 2024

2/10 Terrible

William

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Scam Hotel
My hotel was originally booked for 3 nights, however my vehicle was broken into night 1. I purposely parked in front of 2 cameras because there were reviews 6 months ago from other customers that their vehicle was broken into. My vehicle was broken into the first night of us being there. I talked to the General manager to see the footage of the break in, since i parked in front of 2 cameras. She proceeded to tell me, she already looked at the footage and the camera's are too blurry and don't really work well at night. I said, that's fine, I would still like to see them, maybe I will be able to see something else. She said, I can get a warrant if I would like to see them, she will not let me see them without it. Something is off about that statement. Problem number 2. The staff have no clue how payments work. Upon my check in I had to put a card on file for incidentals. When I checked out early due to the break in, I asked if I would get a refund for the 2 nights I didn't stay. (checked out right after the break in of night 1) they said I would have to go through hotels/expedia, since they don't even have a card on file for me. I insisted it would be from them, since I already talked to expedia and I paid the hotel directly. Along with this, they sent me invoice for 2 other guests, that weren't even me. This is a scam hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very welcoming and friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved having separate restrooms in one suite. They both had counters and sinks. One had a toilet and the other had the bathtub shower. The room was large and the couch was wide. There was also a desk and chair and spacious area for a fridge and microwave. The hotel was clean and quiet.
Stayed 3 nights in Oct 2024

8/10 Good

Armando

Stayed 8 nights in Oct 2024

4/10 Poor

Miesha

Stayed 3 nights in Oct 2024

4/10 Poor

Arthur

Traveled with group, Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
This stay was very subpar for a Marriott location. The lobby was clean and check check-in was smooth despite them not offering the customary cookies when we checked in and when I asked about them the lady at the front desk said yes we have them and waited for me to ask if we could get one to finally give them to us. Also at check-in they notified us of a $10 parking fee, despite it not being on their site. They said all Marriotts are starting to charge for parking. Also they did not have extra pillows, in which we found odd because the hotel seemed less than full. The floors were clearly not vacuumed in the room and the mirrors had kid hand prints everywhere. prints aloverovewassmooth
Stayed 1 night in Sep 2024

10/10 Excellent

Jenaro

Traveled with family
Liked: Amenities
Everything it’s excellent
Stayed 1 night in Sep 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Verry nice place.
Stayed 2 nights in Sep 2024

10/10 Excellent

marisol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Tabitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Dago

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be staying there again
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always impressed with our stay here!!
Stayed 2 nights in Aug 2024

4/10 Poor

Claudia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Shower curtain and toilet were dirty (mildew and mould) shower head was broken, they need to update bathrooms. $10.00 parking fee. Staff was friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

10/10 Excellent

Bernard, Arlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2024

10/10 Excellent

crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024