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SpringHill Suites by Marriott San Antonio SeaWorld Lackland

3.0 star property

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Photo gallery for SpringHill Suites by Marriott San Antonio SeaWorld Lackland

Lobby lounge
Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board
Indoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
138 Richland Hills Drive, San Antonio, TX, 78245
  • Lackland Air Force Base
    ‪6 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪7 min drive‬
  • San Antonio SeaWorld
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room

Desk, laptop workspace, soundproofing, iron/ironing board

Room

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Desk, laptop workspace, soundproofing, iron/ironing board

Room, Multiple Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, Multiple Beds

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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In-room safe, desk, laptop workspace, iron/ironing board

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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (1009)
$170 nightly
The price is $170 total
includes taxes & fees
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About this property

SpringHill Suites by Marriott San Antonio SeaWorld Lackland

3-star hotel in Far West Side
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference space. Housekeeping is available on request.
SpringHill Suites by Marriott San Antonio SeaWorld Lackland offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
SpringHill Suites by Marriott San Antonio SeaWorld Lackland features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 600 square feet (56 square meters) include conference space. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge).

SpringHill Suites by Marriott San Antonio SeaWorld Lackland is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 600 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (34 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Lackland
SpringHill Suites Marriott Lackland Aparthotel
SpringHill Suites Marriott SeaWorld Lackland Aparthotel
SpringHill Suites Marriott San Antonio SeaWorld Lackland
SpringHill Suites Marriott SeaWorld Lackland
SpringHill Suites riott SeaWo

SpringHill Suites by Marriott San Antonio SeaWorld Lackland Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 475 out of 1009 reviews
Rating 8 - Good. 268 out of 1009 reviews
Rating 6 - Okay. 136 out of 1009 reviews
Rating 4 - Poor. 71 out of 1009 reviews
Rating 2 - Terrible. 59 out of 1009 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rupesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chinnesa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Chinnesa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Drew

Stayed 1 night in Mar 2025

8/10 Good

GIORDANI

Stayed 1 night in Mar 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom door did not lock.
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, amenities
Great costumer service
Stayed 2 nights in Mar 2025

4/10 Poor

Desha

Traveled with family
Disliked: Room comfort

Too noisy

I've never stayed at a Springfield Suites, so I wanted to like it. However, just the general overall layout of the room was awkward. I didn't like that the toilet and shower were in two separate rooms with a random closet between the two. The lobby loked and smelled clean, but the room itself was just just ok in terms of cleanliness. The real problem was the noise level. There were people right next door to us that had loud children who were up until midnight and then at 5am it sounded as if there were people working on the roof of the hotel possibly (we were on the 4th floor), but it woke us up. The noise persisted until we checked out at noon so I don't think it was a guest making the noise. So needless to say, we didn't get much sleep. I don't think I'd stay at this hotel again.
Stayed 1 night in Mar 2025

6/10 Okay

Tiffany

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Not Impressed

Charged $10 a day for parking. Stayed Monday through Wednesday and came back after a day at Sea World by 5:30pm and room was still not cleaned. One staff member said they were short staffed, another claimed they don't clean rooms on Tuesdays. Down comforter had blood stains and nasty yellow spots (bodily fluid), pillow case had mascara smudges, and sheets were worn down, almost torn. Lobby was nice and breakfast was great, but room was disappointing. Greatest takeaway: spend a little extra for cleanliness. Won't stay here again.
Stayed 2 nights in Mar 2025

2/10 Terrible

Crystal

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is definitely not a Marriott standard hotel. The blankets were all stained asked for new ones those were stained also along with the towels. Talk to room service they said all blankets are like that. Bathroom floor tiles were broken. There was a lot of smoking going on in the hotel also. Very unpleasant stay!! If there wasn’t a big function going on in San Antonio I would have switched hotels but every hotel was full.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lashaunda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was clean and conveniently located near restaurants and shopping, which was a definite plus. However, it's important to note that early check-in is not available, so arriving before 3 PM can be frustrating as the staff strictly enforces this policy, sending guests away until the designated check-in time.
Stayed 1 night in Mar 2025

2/10 Terrible

vanessa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room not very clean, microwave was filthy inside and out. Stains in tub and water wouldn’t go down. Was advised previously when booking there would be $10 a day parking which made no sense for this old hotel. Stayed at a newer one literally 1 minute down the road and they don’t charge for parking. Only 3 towels for a 2 queen room for 4 adults and when asked for clean towels was told I had to take them the dirty one first to exchange for clean ones.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martha

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Karthik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Monica Ada, Hagatna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to Lackland AFB where we attended our Godson’s BMT graduation. The bed was just the right firmness for my husband who is disabled and me with a back injury. We had no problems getting out of the bed because there was enough support for us to push off. The bathroom was very accessible for us as well. The staff were professional and friendly. If you are going to a BMT graduation, don’t choose this place for free breakfast because you will be leaving before the breakfast opens and returning after it closes. It was one of the deciding factors for us (before I knew about the bed) and we were not able to enjoy the breakfast. I would suggest to management to have “to go” breakfast BMT boxes. Maybe a muffin, boiled eggs, fruit, and/or dry cereal and a beverage.
Stayed 3 nights in Oct 2024

6/10 Okay

Aaron

Stayed 4 nights in Jan 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Breakfast was okay. Wish it had better seating for larger families with kids. Loved that it had an indoor pool, my kids used for 2 hours. Looked clean enough. The bleach smell was pretty strong though. I wish I didn’t have to pay for parking. I absolutely hate having to do that when I’m already paying to stay there. It’s not like parking looked limited. I would still stay here again.

10/10 Excellent

AARON

Stayed 2 nights in Jan 2025

8/10 Good

Wanda

Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very enjoyable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2024

10/10 Excellent

Brenda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect if you are visiting a loved on at Lackland Air Force Base!
Stayed 3 nights in Dec 2024

8/10 Good

Aesha

Stayed 2 nights in Dec 2024