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stayAPT Suites San Antonio-Lackland

2.5 star property

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Photo gallery for stayAPT Suites San Antonio-Lackland

Courtyard
Exterior
Full-size fridge, microwave, oven, stovetop
1 bedroom, individually furnished, desk, laptop workspace
Full-size fridge, microwave, oven, stovetop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Laundry
  • Free WiFi
$116
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
9923 Ingram Rd, San Antonio, TX, 78251
  • Place, Baptist Emergency Hospital - Westover Hills
    ‪4 min drive‬
  • Place, Ingram Park Mall
    ‪5 min drive‬
  • Place, Lackland Air Force Base
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Double Queen Suite

Full-size fridge, microwave, oven, stovetop

Double Queen Suite

9.2 out of 10
Wonderful
(109 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Suite

Full-size fridge, microwave, oven, stovetop

King Suite

9.6 out of 10
Exceptional
(27 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for ADA Double Queen Suite

1 bedroom, individually furnished, desk, laptop workspace

ADA Double Queen Suite

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for ADA King Suite

1 bedroom, individually furnished, desk, laptop workspace

ADA King Suite

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

stayAPT Suites San Antonio-Lackland

Hotel in Far West Side
A fitness center, laundry facilities, and barbecue grills are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a vending machine. Weekly housekeeping is available.
StayAPT Suites San Antonio-Lackland offers 88 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas and include kitchen islands. 55-inch Smart televisions come with premium cable channels and Netflix. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
StayAPT Suites San Antonio-Lackland features a fitness center, barbecue grills, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a picnic area, laundry facilities, and an elevator. Complimentary uncovered self parking is available on site.

StayAPT Suites San Antonio-Lackland is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

stayAPT Suites San Antonio-Lackland Hotel
stayAPT Suites San Antonio-Lackland San Antonio
stayAPT Suites San Antonio-Lackland Hotel San Antonio

Reviews

stayAPT Suites San Antonio-Lackland Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 514 out of 734 reviews
Rating 8 - Good. 135 out of 734 reviews
Rating 6 - Okay. 53 out of 734 reviews
Rating 4 - Poor. 14 out of 734 reviews
Rating 2 - Terrible. 18 out of 734 reviews

Reviews

10/10 Excellent

Anahi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose, Beeville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and property very clean. Would have enjoyed more if they had a swimming pool.
Stayed 3 nights in Aug 2025

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, room comfort

TLC needed

We have stayed here several times but this time there were too many guests with dogs (that were not quiet). The room we stayed in needs some attention; flickering lights in kitchen, very noisy A/C (constant sound of running water), stains on sofa cushions.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Raciel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff specially a lady name Nicole, definitly i will go back, exelent price and location, if smething to improve its the floor was a litlle duty but other than that was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome
Stayed 2 nights in Aug 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

MARIA

Stayed 3 nights in Aug 2025

10/10 Excellent

virginia de los angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente! Muy limpio todo cómodo y muy amable sus trabajadores… lo recomiendo
Stayed 1 night in Aug 2025

8/10 Good

John

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Quiet room. Room 326 needs to be addressed. Stains on furniture. Remotes need new batteries. Bathroom door needs adjustment.
Stayed 1 night in Aug 2025

10/10 Excellent

Julio, Bothell

Stayed 1 night in Aug 2025

10/10 Excellent

Vincent

Stayed 5 nights in Aug 2025

10/10 Excellent

Yanique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet. Definitely would use the property again.
Stayed 1 night in Aug 2025

8/10 Good

Regan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were there for our son’s graduation from USAF BMT. It was a great location and the room was big enough for us all to hang out and our son to relax.
Stayed 4 nights in Jul 2025

10/10 Excellent

Shaunda

Stayed 2 nights in Aug 2025

10/10 Excellent

Zabdiel Garza

Liked: Cleanliness, property conditions & facilities
Spacious super clean and safety night parking lot security and in and out security
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best customer service

wow let me say this. I had the best experience at this hotel. I met the young lady that checked me in on 15 August around 6 pm and she also checked me out on 17 August. I think her name is Janet, but I know it starts with a J. she’s very sweet very helpful and very kind. She is example of showing hospitality and she knows her job she, if you ask her something she’s not going to complain or huff and puff like you’re bothering her. She’s going to help you to the fullest and that’s what I liked about her. You don’t get a lot of young people her age that take their job seriously. However, the place was very clean. It was safe, not even noisy. No noise. I heard it was the one in my room when my kids were running around.
Stayed 2 nights in Aug 2025

8/10 Good

Claudia A

Stayed 2 nights in Aug 2025

10/10 Excellent

Napoleon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place and not "old". Sometimes the people congregating in the courtyard can get loud, but overall, it's not a bad place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrei

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Stayed 2 nights in Aug 2025

8/10 Good

michael

Business traveler
Liked: Cleanliness, property conditions & facilities
Great little apartment!
Stayed 2 nights in Aug 2025