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Sonesta ES Suites San Antonio Northwest - Medical Center

3.0 star property

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Photo gallery for Sonesta ES Suites San Antonio Northwest - Medical Center

Exterior
Fridge, microwave, dishwasher, coffee/tea maker
Outdoor pool
Lobby
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • 24/7 front desk

Explore the area

Map
4320 Spectrum One, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪3 min drive‬
  • South Texas Medical Center
    ‪5 min drive‬
  • Six Flags Fiesta Texas
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 2 Double Beds (One Bedroom)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Two Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed (One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed (One Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed (Studio)

Studio Suite, 1 Queen Bed (Studio) | Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (2469)
The price is $99
per night
$117 total
includes taxes & fees
May 18 - May 19
La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW

About this property

Sonesta ES Suites San Antonio Northwest - Medical Center

3-star hotel in Vance Jackson
This hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
Sonesta ES Suites San Antonio Northwest - Medical Center offers 118 air-conditioned accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens or kitchenettes with refrigerators, microwaves, and dishwashers. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites San Antonio Northwest - Medical Center features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This San Antonio hotel also offers barbecue grills, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Sonesta ES Suites San Antonio Northwest - Medical Center has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites NW
Staybridge Suites NW Aparthotel
Staybridge Suites NW Aparthotel San Antonio
Staybridge Suites NW San Antonio
Staybridge Suites San Antonio NW
Staybridge Suites San Antonio NW Aparthotel
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio

Sonesta ES Suites San Antonio Northwest - Medical Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 489 out of 1004 reviews
Rating 8 - Good. 248 out of 1004 reviews
Rating 6 - Okay. 116 out of 1004 reviews
Rating 4 - Poor. 71 out of 1004 reviews
Rating 2 - Terrible. 80 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia

Stayed 1 night in Jan 2025

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Eloy

Traveled with family
Liked: Cleanliness, staff & service

Overnight Stay

We needed a place to sleep safely. Check in was good. The hotel was outdated but it was clean. The room looked outdated but clean and served its purpose.
Stayed 1 night in Feb 2025

6/10 Okay

Roberto

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff and service were better when it was Staybridge. As for the property, no complaints there.
Stayed 1 night in Jan 2025

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

Staff were kinda friendly and seemingly nice.

Stayed 3 nights in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Good room at a competitive price

Clean, well appointed room at a competitive price. Good breakfast in the morning. What could have been better: I’m a light sleeper and the refrigerator was noisy, control knob was missing so no way to turn it off. Also a little freeway noise, I would ask for a room opposite the road if I stay there again.
Stayed 1 night in Jan 2025

4/10 Poor

Erica, Del Rio

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My key cards the entire time did not work.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable loaction

This location was ideal due to it being minutes away from medical center. It was a comfortable stay and it was as private as it could get. We will definitely be staying again in the very near future.
Stayed 1 night in Jan 2025

2/10 Terrible

Steph

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off we were here for a volleyball tournament the pictures online are so not true. Upon arrival I check in and ask the young lady could she accept my AAA and government discount rudely she said no, but didn’t hesitate to tell me about the 30 dollar early check in fee. I arrived at 3 pm to drop off my bags because our game didn’t start until 3:30pm.. There was a barking dog a few doors down..Once I got to our room it had a very foul smell as if it was something wet left in the room. Then after disinfecting our room and beds we noticed a stain on the pillows and bedskirts. The phone didn’t work in the room nor could you call the hotel directly from your cellphone. This hotel needs to be remodeled I slept in the bar stool chairs after noticing the stains.. Book at your own risk..
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Very Comfortable, centrally located, nice and clean place, quiet. Will definitely stay again
Stayed 1 night in Jan 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

jose

Stayed 1 night in Jan 2025

10/10 Excellent

Alondra

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would honestly say my experience staying here was better than I’ve imagined & definitely would choose to stay here again. Very nice, family and couple oriented hotel for long stays. Wasn’t expecting our room to include a full kitchen (sink, fridge with ice maker, microwave, stove, dishwasher, cupboard including plates cups and glasses) included free parking with enough spaces & my favorite part was FREE breakfast (buffet with hot meals & LOTS OF VARIETY to choose as breakfast options)! Loved the stay here as it was my first time visiting San Antonio. 10-15 minute drive to downtown but easy drive
Stayed 1 night in Jan 2025

10/10 Excellent

lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jan 2025

4/10 Poor

Estela, Laredo

Traveled with family
Disliked: Cleanliness
The space was great. We had a two bedroom suite. Rooms were clean, but we did have to get new sheets since one of them had a big stain. Staff was prompt and gave us clean sheets to change them. We had enough towels we did have to ask for bed sheets for the pullout couch and staff was very helpful and provided what was needed. Only downside was the breakfast not very good we were expecting pancakes or waffles , they had none,and they ran out of food fast. Staff couldn’t keep up with refilling everything,there were too many people at the hotel when we stayed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Randy

Disliked: Staff & service, property conditions & facilities
My vehicle was vandalized in the parking lot owned by Sonesta ES Suites. The assistant manager stated Sonesta was experiencing several incidents of vehicles being vandalized on their lot. I was instructed to contact Kurt Thomas, General Manager, for information to submit a claim and have the video routed to the police department. Kurt has refused to provide any information and has ceased email communication. I do NOT recommend staying at this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on our vacation We were very pleased with everything in this hotel We plan on staying here when we come back
Stayed 3 nights in Jan 2025

4/10 Poor

Magdalena

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was sub-par. We were charged extra to check in early not a big deal. Room didn’t have hot water one of the nights and if more than one person showered back to back hot water ran out. Cleaning was not done daily only by special request and curtains on the window were ripped.
Stayed 4 nights in Jan 2025

6/10 Okay

Sylvia

Business traveler, Traveled with family
Liked: Staff & service
Do not recommemd if your traveling with children, not worth the stress of your car getting broken into, roaches and bedbugs, ants etc… widows are cracked kitchen and bathroom has mold.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Good spot near Medical area
Stayed 4 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely would stay here again! Close to the highway but not on the highway, so quiet and felt secure. Lovely, homey, cozy building with comfortable beds and a pleasant living space and kitchenette. There was a hot cocoa bar in the lobby which felt so welcoming when I arrived. The exercise room was well equipped and allowed me to keep up with my fitness goals. Included is a plentiful, delicious breakfast. But the real standout about this hotel is the staff! They were all so kind, helpful, and really made me feel welcome.
Stayed 2 nights in Jan 2025

10/10 Excellent

SETH D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025