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Sonesta ES Suites San Antonio Northwest - Medical Center

3.0 star property

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Photo gallery for Sonesta ES Suites San Antonio Northwest - Medical Center

Experience the perfect blend of modern and classic styles at this charming hotel, featuring a traditional gabled roof and inviting entrance.
Relax in this inviting space with a comfortable bed, armchair, and sofa, perfect for unwinding.
Relax in a serene garden oasis with a central fountain and beautifully manicured hedges surrounding a variety of vibrant flowers.
Compact kitchen with modern appliances, island, and cabinetry.
Relax in a cozy seating area with a fireplace, comfortable chairs, and a sofa.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • 24/7 front desk

Explore the area

Map
4320 Spectrum One, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪19 min walk‬
  • South Texas Medical Center
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 2 Double Beds (One Bedroom)

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Two Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed (One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed (One Bedroom)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Individually decorated, individually furnished, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed (Studio)

Studio Suite, 1 Queen Bed (Studio) | Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.4 out of 10
Very good
(60 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta ES Suites San Antonio Northwest - Medical Center

3-star hotel in Vance Jackson
This hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
Sonesta ES Suites San Antonio Northwest - Medical Center offers 118 air-conditioned accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens or kitchenettes with refrigerators, microwaves, and dishwashers. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites San Antonio Northwest - Medical Center features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This San Antonio hotel also offers barbecue grills, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Sonesta ES Suites San Antonio Northwest - Medical Center has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites NW
Staybridge Suites NW Aparthotel
Staybridge Suites NW Aparthotel San Antonio
Staybridge Suites NW San Antonio
Staybridge Suites San Antonio NW
Staybridge Suites San Antonio NW Aparthotel
Staybridge Suites San Antonio Nw-Colonnade Hotel San Antonio

Sonesta ES Suites San Antonio Northwest - Medical Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 497 out of 1007 reviews
Rating 8 - Good. 245 out of 1007 reviews
Rating 6 - Okay. 114 out of 1007 reviews
Rating 4 - Poor. 71 out of 1007 reviews
Rating 2 - Terrible. 80 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Dorian

Business traveler, Traveled with family
Disliked: Cleanliness
For starters, there were two roaches in my unit. One crawled all on my clothes. I was in town for the Final Four and needed a comfortable place to lay my head down after a long day of work. The Sonesta served that purpose, but outside of that I wouldn't recommend staying here. I spent five nights here, and no one came to clean my room despite multiple requests. My key card stopped working five times for some reason too. It didn't even work the first time they gave it to me. The room was decently clean, and the mini-kitchen was nice. Those are pretty much the only redeeming factors.
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Outdated Hotel

The staff was friendly enough but the hotel is heavily dated. Everything is old from the carpet to ceiling. The plumbing in my room was broken, the sink took forever to drain. TVs are old and there is a serious delay after clicking options with the remote. Overall, it’s a good choice if you just need a place to lay down.
Stayed 4 nights in Apr 2025

10/10 Excellent

isabel

Liked: Cleanliness, staff & service, property conditions & facilities
I love to stay at sonesta e s whenever I travel. This weekend is the second time I have stayed at the San. Antonio location and i can honestly say that I have finally found my hom away from home. my place.finally found
Stayed 3 nights in Apr 2025

10/10 Excellent

Araceli, Sarasota

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, very clean ruins
Stayed 1 night in Mar 2025

8/10 Good

Chad

Stayed 15 nights in Mar 2025

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quality!

I love this hotel! I stay there regularly and have never been disappointed!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Easy drive to downtown
Stayed 4 nights in Apr 2025

6/10 Okay

Jerry

Liked: Cleanliness
Disliked: Property conditions & facilities
Key reader didn’t work well. Maintenance unwilling to fix it because “it’s going to be replaced soon anyway”
Stayed 6 nights in Apr 2025

6/10 Okay

Tracie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd stay there again

This was one of the cleanest, most spacious hotels I've ever stayed at. The staff was friendly. One thing I wish I could have changed was that the first-floor hallway area near the front desk smelled like weed. Also, the walls are thin, so I could hear the baby fussing on the other side of my wall and noises from the room upstairs.
Stayed 2 nights in Apr 2025

4/10 Poor

Josie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaking refrigerator, all side doors left unlocked at all hours so anyone could walk in. Blood stains on lamp shades. Main Door didn't lock properly. Shower didn't drain. Horrible experience. Unfortunately we could've find a another hotel last minute and had to pay an outrageous amount for a nasty room here. Pictures look nothing like the actual conditions of the hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Diana

Stayed 2 nights in Mar 2025

10/10 Excellent

Rashaya

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 1 night in Mar 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Melissa Del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rozycki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 6 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Staff & service

BEST rest and EXCELLENT breakfasts

This is my favorite hotel near the Medical Center area of San Antonio. Their rooms have comfortable beds/pillows, and the BEST breakfasts. They serve chobani yogurt, a selection of various preparations of eggs, always have some sort of sausage or bacon, as well as freshly made pancakes and oatmeal. Amazing value
Stayed 5 nights in Mar 2025

10/10 Excellent

Janessa

Stayed 5 nights in Mar 2025

10/10 Excellent

Janessa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good quiet place , wish there was more options for breakfast but overall had a good stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Zitlali

Disliked: Cleanliness, property conditions & facilities

Terrible

Blood on sheets
Stayed 3 nights in Mar 2025

6/10 Okay

Jose

Liked: Property conditions & facilities
Location
Stayed 3 nights in Mar 2025

8/10 Good

Diana

Stayed 2 nights in Mar 2025