Staybridge Suites Stone Oak, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Staybridge Suites Stone Oak, an IHG Hotel

Outdoor pool, sun loungers
Fridge, microwave, stovetop, dishwasher
In-room safe, desk, iron/ironing board, free WiFi
BBQ/picnic area
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
808 N Loop 1604 East, San Antonio, TX, 78232
  • Ice & Golf Center at Northwoods
    3 min drive
  • The Hoppy Monk
    4 min walk
  • San Antonio Station
    17 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    10 min drive

Room options

Studio Suite, 1 Queen Bed, Kitchen (Walk-In Shower)

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, Kitchen

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Bedroom, Accessible, Kitchen (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

  • 151 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Room, 2 Bedrooms, Accessible, Kitchen (Mobility, Accessible Tub)

  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

Suite, 1 Bedroom, Kitchen

  • 205 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen

  • 205 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Kitchen

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll-In Shower)

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • 205 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Kitchen

  • 205 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Staybridge Suites Stone Oak, an IHG Hotel

3-star San Antonio hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and concierge services are onsite.
Staybridge Suites Stone Oak, an IHG Hotel offers 135 air-conditioned accommodations with DVD players and safes. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Staybridge Suites Stone Oak, an IHG Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This San Antonio hotel also offers a library, a terrace, and barbecue grills. Complimentary self parking is available on site.

Staybridge Suites Stone Oak, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 8 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • DVD player
  • Free area shuttle
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 176 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property is professionally cleaned

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Stone Oak
Staybridge Suites Stone Oak Aparthotel
Staybridge Suites Stone Oak Aparthotel San Antonio
Staybridge Suites Stone Oak San Antonio

Staybridge Suites Stone Oak, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 867 reviews" "
Rating 8 - Good. 206 out of 867 reviews" "
Rating 6 - Okay. 72 out of 867 reviews" "
Rating 4 - Poor. 45 out of 867 reviews" "
Rating 2 - Terrible. 41 out of 867 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The convenience and relaxing rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Sanjuanita

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in Sep 2024

6/10 Okay

Matt

Stayed 1 night in Aug 2024

2/10 Terrible

Gelson

Disliked: Cleanliness, property conditions & facilities
AC extremely noise inside of the bedroom impossible to sleep
Stayed 1 night in Aug 2024

2/10 Terrible

Marilyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dissatisfied with this hotel do not stay here
The stay was horrible I would not recommend any one to stay here. The carpets need to be shampooed. I had to purchase my own vacuum because the hotel host would not send anyone to do this for me. The place had a terrible smell. I always enjoyed the staying at Staybridge but this one by far was the worst. This hotel is not a 3 or 4 star its more 2 star. I feel like I was ripped off with the amount of money I paid for staying here it was dirty and nasty. The staff was not helpful whatsoever. I am very disappointed with my stay. The Wi-Fi was no use we couldn't even connect. The place was very outdated. Most channels were auto only so you couldn't watch a movie. My son was bite up from bugs. This place needs serious upgrades or lower the price and tell people what's really going on here. Close it down until it has a proper inspection!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kushy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice parking, and nice perks for meals mid week.
Stayed 7 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Darius

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tanya

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our initial part of the stay left a lot to be desired. Long story short, there were many issues with our room with missing items, worn features, etc. I talked to the very sweet front desk lady and she did what she could on a weekend evening. The next day, many things remained unresolved. I decided to write the manager whose name was provided and explain our situation. By Monday morning, she was on it. Compensation was made in a number of ways, including providing the majority of what the room was missing. A housekeeping crew was even sent later in the day to see if we needed anything. This speaks volumes for the management, and I must mention that every staff member encountered was very friendly and kind. This is not always the case these days! Beyond the room, the facilities were nice. The fitness room had adequate equipment, breakfast was nice (although the dining area was hot), the pool appeared nice, and the parking garage was so nice to have to keep the car out of the sun. Other family staying had better experiences - their rooms were fully fitted and fine. Again, I have to highly commend Jen the manager and her staff for doing all they could to rectify the unfortunate situation. This Staybridge is very conveniently located for hospital purposes, the airport, and in general for the Stone Oak area. I would stay here again if the need arose.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Worst stay
Spectrum had an outage but once back up and running my TV was still not working . I made several attempts to get assistance but no one wanted to look into it. They kept blaming outage but all the other guests tvs were working so i just gave up. Tried to warm up my food and microwave was also not working. Sheets also had a stale odor to them. Worst possible stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Tomas

Liked: Cleanliness, staff & service
I always stay at Staybridge when I travel but it’s the first time staying at the one in San Antonio this one in particular is a little dated but still good , I needed an extra blanket and they didn’t have any , still enjoyed my stay got a good rest ,
Stayed 2 nights in Jul 2024

8/10 Good

Perla Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2024

4/10 Poor

Zachary C

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Joel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JM
Breakfast so so
Stayed 2 nights in May 2024

10/10 Excellent

Nicholas

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

RUBIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IT WAS VERY NICE ROOM AND THE POOL WAS VERY NICE TOO
Stayed 3 nights in May 2024

10/10 Excellent

Angelica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Matt

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious. Things were not taken care of, such as lights in the shower.
Stayed 3 nights in May 2024

4/10 Poor

Aaron

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was scrambled eggs with bits of hard stuff (not sure what it was) in them, burnt pieces; French toast was overdone, could not cut with a fork; the potatoes were undercooked. This was an issue on all three mornings we were there. The front desk staff insisted we pay the pet fee “in cash” and they were very reluctant to give a receipt for this - said they always collect this in cash with no receipt - we requested a receipt be typed on letterhead and given to us which it was done with great hesitancy.
Stayed 2 nights in Apr 2024