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Super 8 by Wyndham Universal City

2.0 star property

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Photo gallery for Super 8 by Wyndham Universal City

Seasonal outdoor pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Lobby
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
$45
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
200 Palisades Dr, Universal City, TX, 78148
  • Randolph Air Force Base
    ‪3 min drive‬
  • Joint Base San Antonio
    ‪3 min drive‬
  • Morgan's Wonderland
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Smoking

Room, 2 Queen Beds, Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Bathtub w/Grab Bars)

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Bathtub w/Grab Bars) | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Bathtub w/Grab Bars)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Super 8 by Wyndham Universal City

Universal City hotel with free self parking
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite. Change of towels is available on request.
Super 8 by Wyndham Universal City offers 115 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Super 8 by Wyndham Universal City features a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and a television in a common area. Complimentary uncovered self parking is available on site.

Super 8 by Wyndham Universal City has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 5 buildings
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Prepaid gift cards are not accepted for any bookings or onsite payments
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 Hotel Universal City
Super 8 Universal City
Super 8 Universal City Hotel
Universal City Super 8
Universal City Super Eight
Super Eight Universal City
Super 8 Wyndham Universal City Hotel
Super 8 Wyndham Universal City
Super 8 by Wyndham Universal City Hotel
Super 8 by Wyndham Universal City Universal City
Super 8 by Wyndham Universal City Hotel Universal City

Super 8 by Wyndham Universal City Reviews

Reviews

6.6
Rating 10 - Excellent. 286 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 132 out of 1001 reviews
Rating 2 - Terrible. 216 out of 1001 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Valerie

Stayed 1 night in May 2025

4/10 Poor

Bart

Business traveler
Disliked: Cleanliness, property conditions & facilities
Got what I paid for. 99% sure the room I stayed in was recently a crime scene. Door was damaged, indicative of a battering ram, room wreaked of bleach, no carpet on the floor, no art in the room, and the tub surface was peeling. Luckily I was traveling solo and just needed 5hrs to sleep and shower. I would NOT recommend a family or even a couple staying here.
Stayed 1 night in May 2025

10/10 Excellent

Janie

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic
Stayed 1 night in May 2025

6/10 Okay

Caitlin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the only good thing i can say about my stay is that the beds were comfortable. and the price was cheap. but its true what they say, you get what you paid for. the toilet had to be flushed twice to go down the bathtub looked to be disintegrating. the sink drained slowly and it was growing something grey in it. and i requested a non smoking room and the room REEKED. it smelled so bad and i complained twice and the only explanation they could give was, well maybe its cause the room next to you is a smoking room...that was it. no offer to move me, no offer to clean, nothing. i bought Febreze and it did not help one bit!
Stayed 2 nights in May 2025

8/10 Good

rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Robert

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Darrell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great place to stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025

8/10 Good

Sonja

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Darrell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

stay away, horrible

room was not clean, 12 inch scissors was found under the bedding and and a cork screw was found under the pillow. I've to use a chair to be able to climb up to the bed.
Stayed 1 night in Apr 2025

8/10 Good

Jesus, Arraijan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always come to Super 8 for the value. But being a non-smoking room and smelling like a cigarrette buttcan is not fun. Otherwise, a good place to be.
Stayed 2 nights in May 2025

8/10 Good

Katrina

Traveled with family
Liked: Property conditions & facilities
The only thing that would have made it better is if there was coffee and a coffee maker in the room. The only really complaint I have is, I was not told there would be a $40 refundable deposit on top of the room cost, when I made the reservation.
Stayed 1 night in May 2025

6/10 Okay

Gabriel

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Misael

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great as always
Stayed 4 nights in May 2025

10/10 Excellent

Misael

Stayed 4 nights in Apr 2025

6/10 Okay

Saad Ahmed

Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom is very bad
Stayed 1 night in May 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Stayed 3 nights in Apr 2025

6/10 Okay

Joe

Liked: Staff & service
The mattresses were too high off the ground.
Stayed 1 night in Apr 2025

6/10 Okay

Lauren

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Positives: The staff were kind and helpful! And the living area of the room looked clean and renovated. Bed was very comfy! Negatives: The bathroom looked filthy. Reddish brown smears and splatters on the wall and light switch, and the tub was heavily damaged on the surface which also looked dirty.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyle

Stayed 4 nights in Apr 2025

4/10 Poor

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities

Def not the worst but never going back.

The room was slanted for some reason, the tub was peeling, the room reeked of cigarette smoke and had burns on the sheets. They intentionally left a bucket for smoker under the AC unit that kept pumping that stink back into the room as well. The shower was leaking via the spigot and the toilet didn't want to flush.
Stayed 2 nights in Apr 2025