Super 8 by Wyndham Universal City

2.0 star property

Choose dates to view prices

Photo gallery for Super 8 by Wyndham Universal City

Relax by the rectangular pool surrounded by lounge chairs and umbrellas.
Cozy retreat with a dining area, kitchenette, and separate seating space.
Two beds with matching headboards and a large wall-mounted artwork adorn this hotel room, featuring a window, bedside table, and wall-mounted lamp.
Welcome to the reception area, where friendly staff are available to assist with your stay.
Stunning two-story building with a central entrance and symmetrical facade, featuring a dark door and three windows on the ground floor.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
200 Palisades Dr, Universal City, TX, 78148
  • Randolph Air Force Base
    ‪3 min drive‬
  • Joint Base San Antonio
    ‪3 min drive‬
  • Morgan's Wonderland
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

Room, 2 Queen Beds, Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Bathtub w/Grab Bars)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Super 8 by Wyndham Universal City

Universal City hotel with free self parking
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite. Change of towels is available on request.
Super 8 by Wyndham Universal City offers 115 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Super 8 by Wyndham Universal City features a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and a television in a common area. Complimentary uncovered self parking is available on site.

Super 8 by Wyndham Universal City has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 5 buildings
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Prepaid gift cards are not accepted for any bookings or onsite payments
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 Hotel Universal City
Super 8 Universal City
Super 8 Universal City Hotel
Universal City Super 8
Universal City Super Eight
Super Eight Universal City
Super 8 Wyndham Universal City Hotel
Super 8 Wyndham Universal City
Super 8 by Wyndham Universal City Hotel
Super 8 by Wyndham Universal City Universal City
Super 8 by Wyndham Universal City Hotel Universal City

Super 8 by Wyndham Universal City Reviews

Reviews

6.6
Rating 10 - Excellent. 282 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 134 out of 1002 reviews
Rating 2 - Terrible. 215 out of 1002 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

willie

Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
The bed was not comfortable, the tub needed repair, the tv was small, the room wasn’t cleaned well when we arrived. Great price for the area.
Stayed 3 nights in Apr 2025

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They lied on their website and said they offered breakfast but didn't offer any breakfast of any kind.They didn't even have juice or water.And they said that they had breakfast standard every day , that was a lie
Stayed 4 nights in Apr 2025

2/10 Terrible

Heather

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not Change my seat daily and whenever they took my towels to exchange them.They never brought them back to me.They did not take out my trash.Every day after work.I had to come over and clean my whole room.When that is their job and I paid over a hundred and twenty dollars a day for them to do their job but they didn't
Stayed 1 night in Apr 2025

10/10 Excellent

Rocio

Stayed 2 nights in Apr 2025

10/10 Excellent

willie

Stayed 3 nights in Apr 2025

4/10 Poor

Lidia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our stay here was nice enough but it goes to show that you get what you pay for. The lady at the front office was really nice though, she checked me in promptly and let me check in prior to 3 pm which was nice. She also forgot to return my ID to me and she came up to the room to return it instead of calling me and asking me to go to the office. That was super nice. The rooms are not your luxury hotels and the appearance and cleaning leave something to be desired as you can see from the pictures. The floor is laminate and was not clean. The bathroom tub is the worst I have ever seen. Definitely doesn't make you want to sit in it and enjoy a bath. I had to not look at it even stepping into it for a shower. The paint on it is falling off, there is a calking around it but the job definitely was not made by expert hands. The door has an extra security adapter but you can tell it was removed and reinstalled higher. Yes, I put it on then then tugged at the door. That security addition is NOT going to stop anyone if they push the door and want to get in. There were no tissues in the room. Had to call and ask for some, they said we had to go to the office to make requests like that. We went over to the office and they did give us one but really? The house keeper told us she didn't have any. The t.v. was not working, had to call someone to come and set it up for us. The hair dryer was not working either, called it in and someone came over to take a look. Space here ran out . . .
Stayed 4 nights in Feb 2025

2/10 Terrible

Kemar

Disliked: Property conditions & facilities, room comfort

DO NOT USE HERE EVEN IF IT’S FREE

The rooms were so bad that we just slept in the car. Old , moldy, the bathrooms were filthy. I asked for a change of room twice and all the bathrooms were the same. I’m also not a fussy person but the disgust was beyond my threshold
Stayed 2 nights in Mar 2025

2/10 Terrible

Natasha

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The staff when i reached was rude i asked to check in 40 min early staff stated there was no room available after waiting 20 min i was checked into a un-clean room the cleaning crew called the front office to correct it. The wifi was horrible. Guest 403
Stayed 2 nights in Mar 2025

10/10 Excellent

megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Apr 2025

6/10 Okay

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
One thing I did not like was that we left the rooms and the cleaning ppl came in without permission stolen some on my prescription pills not cool
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyle

Stayed 4 nights in Mar 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and customer oriented
Stayed 4 nights in Mar 2025

6/10 Okay

San Juanita

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

HwaYeu

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

grace

Disliked: Staff & service

horrible service.

didn’t even get to stay here. booked everything online, got all of my information just to be turned away from the property because i am 20, not 21. even though i have stayed here previously.
Stayed 1 night in Mar 2025

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
I never got to stay due to the 40 dollar additional fee that they charge. The woman up front told me to take it up with Expedia, when I got on Expedia too much time had passed and I didn’t get a refund whatsoever.
Stayed 1 night in Mar 2025

2/10 Terrible

Devonte

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here rooms have roaches bath tub is nasty and dirty and they also have bed bugs and they won’t give you your money back
Stayed 1 night in Mar 2025

10/10 Excellent

Tami Lynn Carlson Ralph

Liked: Cleanliness, staff & service
Great Price
Stayed 1 night in Mar 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Alvin, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quier and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Alvin, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great service from the front desk
Stayed 4 nights in Feb 2025