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SureStay Plus Hotel by Best Western San Antonio North

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western San Antonio North

Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Reception
Seasonal outdoor pool
Standard Room, 1 King Bed, Accessible, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
10815, I-35 Frontage Rd, San Antonio, TX, 78233
  • Morgan's Wonderland
    ‪2 min drive‬
  • Frost Bank Center
    ‪12 min drive‬
  • San Antonio Zoo and Aquarium
    ‪13 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception

Best Western Garden Inn

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1012)
The price is $76
per night
$89 total
includes taxes & fees
Apr 7 - Apr 8
Best Western Garden Inn

About this property

SureStay Plus Hotel by Best Western San Antonio North

Hotel in Uptown
A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
SureStay Plus Hotel by Best Western San Antonio North offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
SureStay Plus Hotel by Best Western San Antonio North features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This San Antonio hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western San Antonio North is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 8:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from March to October
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Inn San Antonio
Quality San Antonio
Econo Lodge Hotel San Antonio
Econo Lodge San Antonio
SureStay Plus Hotel Best Western San Antonio North
SureStay Plus Best Western San Antonio North
Surestay Plus By Best Antonio
SureStay Plus Hotel by Best Western San Antonio North Hotel

SureStay Plus Hotel by Best Western San Antonio North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 294 out of 986 reviews
Rating 8 - Good. 258 out of 986 reviews
Rating 6 - Okay. 177 out of 986 reviews
Rating 4 - Poor. 125 out of 986 reviews
Rating 2 - Terrible. 132 out of 986 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Enrique

Traveled with partner
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Jose

Stayed 1 night in Nov 2024

2/10 Terrible

Tarcila Lily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very disappointing. I felt unsafe I checked in then left . The room smelled like cheap men's cologne. It was worn the furniture was terrible the bed had a worn out bed skirt dirty . Curtains looked like they never got cleaned they too were dirty. The red couch had stains from god knows from soiled & very out dated. I started to itch like bugs were crawling on me. Window was filthy & couldnt be open to let air in.There was only a few cars in the parking. lot. Big hotel but nobody really there.the clerk was nice she showed me 2 rooms. Of course I didnt get a refund. I just wanted out of there.
Stayed 1 night in Nov 2024

10/10 Excellent

An

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean with a nice layout. The staff were all very kind. 5/5

4/10 Poor

Rosa

Traveled with family
Disliked: Staff & service, room comfort
No hot water.
The room didn't have any hot water.
Stayed 1 night in Nov 2024

4/10 Poor

Robyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Matilda

Liked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Rey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ac didn't work, room smelled moldy. Pull out couch was dirty stained and smelled there was also an old filthy refrigerator in there
Stayed 2 nights in Oct 2024

10/10 Excellent

max

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Should look into having onsite security. Parking lot was full of people at 1-2 am. I get it that utility crews need a place to crash but it definitely isn’t a good look.
Stayed 1 night in Oct 2024

10/10 Excellent

Xiomara

Stayed 1 night in Oct 2024

2/10 Terrible

Tamara

Stayed 1 night in Oct 2024

6/10 Okay

Brittany

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nakita

Stayed 1 night in Sep 2024

10/10 Excellent

Cristobal

Stayed 1 night in Jul 2024

2/10 Terrible

Stefanie

Stayed 1 night in Sep 2024

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Renee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a clean property and very dated. Needs to be remodeled or closed.
Stayed 2 nights in Aug 2024

8/10 Good

Tricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Erika

Stayed 1 night in Jun 2024

8/10 Good

Charles David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not good, enjoy a good variety. Eggs were like out of a package, didn’t task like eggs. The sausage was not good what so ever, milk was warm. No other food availability
Stayed 1 night in Aug 2024

2/10 Terrible

Deisy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell was horrible. Got changed into another room and it smelled like old moistured mold. The beds were dirty and it just felt dirty all over
Stayed 1 night in Aug 2024

2/10 Terrible

Amairani

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms had a humid or moldy smell.. one room smell like someone smoked in there and they are suppose to be non smoking rooms.. asked for air freshener and the front desk lady was rude and started getting upset because she claimed that she could not smell anything. I do not recommend.
Stayed 1 night in Aug 2024

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t expect much
The hotel was ok for value but the breakfast was barely edible. Beds were very noisy and room didn’t have AC going when we arrived so it was over 80 in the room. Location was convenient
Stayed 2 nights in Aug 2024