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SureStay Plus Hotel by Best Western San Antonio North

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western San Antonio North

Free daily on-the-go breakfast
Seasonal outdoor pool
Reception
Standard Room, 1 King Bed, Accessible, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry
$60
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
10815, I-35 Frontage Rd, San Antonio, TX, 78233
  • Morgan's Wonderland
    ‪1 min drive‬
  • San Antonio Zoo and Aquarium
    ‪13 min drive‬
  • River Walk
    ‪15 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(30 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
2.8 out of 5, 1,353 reviews
La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein

About this property

SureStay Plus Hotel by Best Western San Antonio North

Hotel in Uptown
A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
SureStay Plus Hotel by Best Western San Antonio North offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
SureStay Plus Hotel by Best Western San Antonio North features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This San Antonio hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western San Antonio North is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 8:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from March to October
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Inn San Antonio
Quality San Antonio
Econo Lodge Hotel San Antonio
Econo Lodge San Antonio
SureStay Plus Hotel Best Western San Antonio North
SureStay Plus Best Western San Antonio North
Surestay Plus By Best Antonio
SureStay Plus Hotel by Best Western San Antonio North Hotel

Reviews

SureStay Plus Hotel by Best Western San Antonio North Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 302 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 183 out of 1000 reviews
Rating 4 - Poor. 120 out of 1000 reviews
Rating 2 - Terrible. 141 out of 1000 reviews

Reviews

10/10 Excellent

Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Baleria

Stayed 1 night in May 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Not cleaned
Stayed 2 nights in May 2025

2/10 Terrible

Joddi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

valerie

Stayed 1 night in Apr 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kept up pretty well, met my expectations, decent place for the price. Nothing negative about my stay.
Stayed 2 nights in Apr 2025

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Start fixing stuff

Maintenance of the property is lacking. Water was not hot enough in the morning at peak demand time. Bed was good.
Stayed 2 nights in Apr 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and not worth the price

Absolutely disgusting not clean lots of things broken. And floor was so dirty my socks were black from just walking around the room.
Stayed 3 nights in Apr 2025

2/10 Terrible

Art

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the place at all
Stayed 1 night in Mar 2025

6/10 Okay

HOMERO, IRVING

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Limited staff
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness

Nice stay

Nice gentlemen behind the counter, very kind. Beds were super comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrés Alejandro

Stayed 7 nights in Mar 2025

2/10 Terrible

Samantha

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely rude. The sheets in my suite had holes burned in them from a cigarette or some type of smoking device in them. I asked for the sheets to be replaced and the ones replaced had stains all over them. After finding the burned sheets in a suite that wreaked of cigarette smoke— I asked the concierge, skinny Indian man with a patchy beard (they don’t have name tags) to switch rooms. He denied my request causing me to have an asthma attack in the middle of the night. I would have left but he forced me to stay by denying my request for refund. I told him that I’d need to cancel the booking for health reasons and that I’d need to contact Expedia. Then he threatened me and told me that he would do whatever he could to prevent me from getting my money back and going somewhere else. The next morning during check-out the concierge Maha (woman/indian) was EXTREMELY rude. I tried to check out and get a receipt as proof that my deposit would be refunded & she told me to shut up because it was early and she didn’t feel like talking. MY STAY WAS FOR LESS THAN 24 HOURS! It is unacceptable that I dealt with threats, FILTHY facilities, 0 accommodations, and disgusting customer service. DO NOT STAY HERE! It was a waste of money especially when there are nicer hotels in the area for the same price.
Stayed 1 night in Mar 2025

2/10 Terrible

Navid, Houston

Disliked: Cleanliness, staff & service, property conditions & facilities
This is not a hotel. It is a motel and also a very dirty place, especially bedsheet and towels horrible all stain and super dirty don't waste money here .
Stayed 1 night in Mar 2025

4/10 Poor

LUC

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Not in good condition, dirty, old
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

2/10 Terrible

Dennis

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, breakfast was awful
Stayed 1 night in Feb 2025

10/10 Excellent

Kody

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2025

10/10 Excellent

Zetara

Stayed 1 night in Feb 2025

6/10 Okay

Jeffery, easthampton

Liked: Cleanliness
Shower was very weak
Stayed 1 night in Mar 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Adrian, SAN ANGELO

Traveled with family
Disliked: Amenities, property conditions & facilities
It’s an old hotel poorly remodeled and maintained. You get what you paid for though.
Stayed 1 night in Feb 2025

4/10 Poor

Pedro

Business traveler
Disliked: Cleanliness, amenities
Room not clean enough, sofa was dirty,floor in general was dirty , there’s a construction working only at night in front of the property it was noisy all night
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Stayed 4 nights in Feb 2025