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Best Western Sea World/Lackland AFB NW Hotel & Suites

2.5 star property

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Photo gallery for Best Western Sea World/Lackland AFB NW Hotel & Suites

Reception
Indoor pool
Exterior
Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
$83
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
143 Richland Hills Drive, San Antonio, TX, 78245
  • Place, K1 Speed
    ‪2 min drive‬
  • Place, Ingram Park Mall
    ‪3 min drive‬
  • Place, Joint Base San Antonio
    ‪4 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub | Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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Exterior
Best Western near Lackland AFB/SeaWorld
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  • Breakfast included
  • Kids pool
  • Parking included
4.0 out of 5, Very Good, 1,117 reviews
Best Western near Lackland AFB/SeaWorld

About this property

Best Western Sea World/Lackland AFB NW Hotel & Suites

Hotel in Far West Side
An indoor pool, a fitness center, and a poolside bar are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space. Housekeeping is available once per stay.
Best Western Sea World/Lackland AFB NW Hotel & Suites offers 72 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Sea World/Lackland AFB NW Hotel & Suites provides a hot tub and a fitness center. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Best Western Sea World/Lackland AFB NW Hotel & Suites is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:30 AM
  • A poolside bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sleep Inn Hotel Seaworld
Sleep Inn Seaworld
Sleep Inn & Suites Near Seaworld Hotel San Antonio
Sleep Inn And Suites Near Seaworld
SureStay Plus Hotel Best Western San Antonio SeaWorld
SureStay Plus Hotel Best Western SeaWorld
SureStay Plus Best Western San Antonio SeaWorld
SureStay Plus Best Western SeaWorld
Sleep Inn & Suites Near Seaworld Hotel San Antonio
Sleep Inn Suites near Seaworld
SureStay Best SeaWorld
SureStay Plus Hotel by Best Western San Antonio SeaWorld Hotel

Reviews

Best Western Sea World/Lackland AFB NW Hotel & Suites Reviews

7.8

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 403 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 95 out of 1001 reviews

Reviews

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very comfortable and friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

FIDEL

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Sea Word
Stayed 2 nights in Aug 2025

10/10 Excellent

vincent

Liked: Property conditions & facilities

Suite v regulate room

The suite want really much of a two room suite but it was a nice room I was a little offended that it’s called a suite though
Stayed 1 night in Aug 2025

8/10 Good

Hector A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great stay affordable price
Stayed 2 nights in Aug 2025

10/10 Excellent

Victoria

Stayed 3 nights in Jul 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 4 nights in Jul 2025

2/10 Terrible

Desiray

Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Angelleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Louis

Stayed 3 nights in Jul 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniente, limpio, nos encantó ya que está muy cerca de SeaWorld…
Stayed 1 night in Jul 2025

2/10 Terrible

Luis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was hot!! Sauna hot as the a/c was off when you knew you had a family coming from over 5 hours away, there were roaches crawling on the walls and a pungent smell in the hallways of rotten something. When the issue is brought up to the front desk they dismiss it like it’s not a big deal. Horrible customer service. Would not recommend at all!
Stayed 2 nights in Jul 2025

2/10 Terrible

Jeffrey

Stayed 2 nights in Jul 2025

2/10 Terrible

Ivan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There's a funky smell when you walk into the hotel. The hotel was removing old mattresses, tvs and chairs and the waiting area and halls were with boxes. The room had a weird humid smell to it. Our covers even thought they were clean had yellowish stains on them, one had a red dot about the size of a nickle. The pull out couch mattress was DISGUSTING full of stains, flat and old. Our door would close but towards the bottom to the side you could see inside/outside the room like the door isnt leveled correctly. There was a hole on the wall too.
Stayed 3 nights in Jul 2025

8/10 Good

Magendran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenesha

Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend get away

Amazing we loved it perfect location lots to eat and shop around close to sea world
Stayed 1 night in Jul 2025

4/10 Poor

Gwendolyn

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room we were given didn’t even have the tv on the wall. It wasn’t ready for guests. They moved us to the fourth floor where it smelled of paint, didn’t get Wi-Fi, and the entire floor had no AC and was 100 degrees. We sat in a room blasting the ac for over an hour to get cooled down. We then tried to pack up and leave and our car was literally full of ants. The entire property has so many ants if you stand anywhere they are crawling up your legs. The owner just said he wasn’t responsible because we had food in our car (we are traveling and had chips in the middle). We went over 1400 miles with no issues and didn’t bring ants. They have an infestation, want to save money on AC so leave an entire floor hot and told us they can’t be responsible for knowing which rooms to cool. Probably one of the worst places I have ever stayed, mostly because of the lack of care from staff to ensure a good property.
Stayed 2 nights in Jul 2025

2/10 Terrible

Bella

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend there was blood on the mattress and Mattress cover
Blood on bed cover
Blood on mattres
Stayed 1 night in Jul 2025

2/10 Terrible

Roslyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches in the room!!! Dust in the drawers. Unsafe roll-in shower. Poorly installed tile in the bathroom, safety hazard. I would not send anyone to this place. I would have moved, but I needed a roll-in shower, and a room like that was not available in that area. Hot tub was very dirty. However, they do have a VERY nice staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was a pleasant stay. They ar re currently doing some reservation but didnt affect our stay. Staff is friendly. 10 minute drive to seaworld. Would stay again.
Stayed 2 nights in Jun 2025

4/10 Poor

annie

Traveled with partner
Disliked: Cleanliness, amenities
I didn't like how there was no cable TV services at all, the door tag was filty, the key cards kept deactivating on us and there was no proper lighting in the room.
Stayed 2 nights in May 2025

2/10 Terrible

Alma delia

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
All rooms have a flea
Stayed 2 nights in Jun 2025

2/10 Terrible

Jasmeen

Stayed 1 night in Jun 2025

6/10 Okay

Jasmeen

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

mauricio

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not what was expected. Old carpets from the 90's.
Stayed 3 nights in May 2025