The Westin Riverwalk, San Antonio

4.0 star property

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Photo gallery for The Westin Riverwalk, San Antonio

Breakfast, lunch, dinner served; Italian cuisine
Outdoor pool
Exterior
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
420 W Market St, San Antonio, TX, 78205
  • River Walk
    ‪2 min walk‬
  • Alamo
    ‪7 min walk‬
  • Henry B. González Convention Center
    ‪7 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 Bedroom, Balcony

  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • River view
  • Sleeps 2
  • 1 Double Sofa Bed

Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony, Corner

  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

  • River view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 Double Bed

Premium Room, 2 Double Beds, Balcony, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Balcony, River View

  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Bedroom

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 Bedroom, City View

  • 592.0 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony

  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Westin Riverwalk, San Antonio

4-star hotel in Downtown San Antonio
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Additionally, a 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are onsite. Change of towels is available on request.
The Westin Riverwalk, San Antonio offers 474 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries.

This San Antonio hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Westin Riverwalk, San Antonio features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is available for a surcharge.

A business center is on site at this 4-star property. Event facilities measuring 25995 square feet (2415 square meters) include conference space. This business-friendly hotel also offers a terrace, a garden, and concierge services. Onsite parking is available (surcharge).

The Westin Riverwalk, San Antonio is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Zocca Cuisine D'Italia - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Cafecito - This coffee shop specializes in American cuisine. Open daily.
Pool Bar - This bar specializes in American cuisine and serves lunch and light fare. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 16.25 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 64.88 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 10 to 40 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafecito
  • Pool Bar
  • Zocca Cuisine D'Italia

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services

Business services

  • 25,995 square feet of conference space
  • Business center

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.750 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 per person
  • Fee for in-room wireless internet: USD 16 per night (rates may vary)
  • Fee for in-room wired internet: USD 16 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 16.25 per night (rates may vary)
  • Covered valet parking fee: USD 64.88 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

San Antonio Riverwalk Westin
Westin Hotel San Antonio Riverwalk
Westin Riverwalk San Antonio
Westin San Antonio Riverwalk
Westin Riverwalk San Antonio Hotel
Westin Riverwalk Hotel
Westin Riverwalk
Westin Hotel San Antonio
The Westin Riverwalk Hotel San Antonio
San Antonio Westin
Westin San Antonio

The Westin Riverwalk, San Antonio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 810 out of 1215 reviews
Rating 8 - Good. 174 out of 1215 reviews
Rating 6 - Okay. 113 out of 1215 reviews
Rating 4 - Poor. 62 out of 1215 reviews
Rating 2 - Terrible. 56 out of 1215 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jay

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent. Property, facilities, rooms, etc, all clean and comfortable. Only things i would say needs improvement are some of the promises made on the website that are not available or are inaccurate. The pool might be technically "heated" but not really. Its not swimmable in cold weather or even a couple of days after cold weather. Also, there's no longer a westin kids club, contrary to what's posted online, there's nothing special for kids at check in. That being said the location can't be beat and the hotel is lovely. All the staff are also courteous and very quick to respond.
Stayed 6 nights in Feb 2025

10/10 Excellent

Nolan

It was a great experience staying at The Westin Riverwalk San Antonio!
Stayed 2 nights in Feb 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional and friendly. One day we left for the day late in the afternoon. We had already missed housekeeping so I requested service. Tania Rangel came by and left the room spotless.

4/10 Poor

Luis

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Horrible noises in rooms near us during the night. Got absolutely no sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay. Staff was superb. Parking is pricey but there are nearby options.
Stayed 2 nights in Feb 2025

4/10 Poor

linda

Traveled with partner
Disliked: Staff & service
Westin’s are usually know for their customer service, but this Westin did not meet that expectation. We were there for our 25th anniversary, which we had notified them about. No welcome drink offered. We asked for earlier check in, was informed when we got there that room would be ready in about an hour, 2 hours later after some back and forth room ready. We had to ask 2 nights at 5:45pm if our room could be tidied up and fresh towels, to which the front desk literally told me that we must of had the “do not disturb “ sign up, which we NEVER use, when they checked their computer they could see our room wasn’t completed. I know this seems like small stuff, but I guess it was also the attitude of the front desk staff . Furniture in lobby worn, I feel like the place needs some tweaking, staff as well as decor. However all of this being said, location was great for walking everywhere
Stayed 4 nights in Feb 2025

10/10 Excellent

Kylie

Stayed 2 nights in Feb 2025

10/10 Excellent

Kareen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and access to shopping and dining. My only complaint is the bathroom needs a cleaning. Dirty tile and lots of hair and dust on the floor.
Stayed 1 night in Feb 2025

10/10 Excellent

Criselda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were super comfortable and rooms were clean. Definitely staying here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tracy, Houston

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Westin Riverwalk. It’s become an annual December holiday tradition. This year we also returned for NYE! It was awesome. Love the property. Love the people. Love the location! Splurge for a room overlooking the river walk, you won’t regret it!
Stayed 2 nights in Dec 2024

10/10 Excellent

dessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Rosa

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

4/10 Poor

Christopher

Traveled with partner
I’m giving them a poor review because the pool was not heated as advertised, elevators banged and were loud so we had to move rooms, ice machine and vending machine did not work on our floor. For what we paid did no feel it was a great experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Geralynn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had called to ask the valet price and was told $45. When I arrived it was $69. But, public parking is across the street for $35.
Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

leonel

Liked: Property conditions & facilities
Good hotel for the nigth
Stayed 1 night in Feb 2025

10/10 Excellent

Jason, Binghamton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stay, right on the riverwalk with easy access. The breakfast was good, except the sausage links. Would stay again!
Stayed 3 nights in Jan 2025

6/10 Okay

Joy, Indianapolis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was really good. But unfortunately communication is poor. I was charged $75.00 twice and have struggled finding away to find out why. All phone numbers are automated.
Stayed 2 nights in Jan 2025

10/10 Excellent

Barbara, Wildomar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff great hotel enjoyed the balcony
Stayed 1 night in Jan 2025

10/10 Excellent

micki, Davie

Stayed 2 nights in Jan 2025

2/10 Terrible

Sarah

Stayed 1 night in Jan 2025