See all properties

The Westin Riverwalk, San Antonio

4.0 star property

Choose dates to view prices

Photo gallery for The Westin Riverwalk, San Antonio

Breakfast, lunch, dinner served; Italian cuisine
Room, 1 King Bed, Terrace | Living area | 42-inch flat-screen TV with cable channels, TV, pay movies
Property amenity
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
420 W Market St, San Antonio, TX, 78205
  • Aztec Theater
    ‪2 min walk‬
  • San Antonio River
    ‪3 min walk‬
  • River Walk
    ‪4 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Balcony

Luxury Suite, 1 Bedroom, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Suite, 1 Bedroom, Balcony

  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • River view
  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Corner

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Terrace

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, City View

Studio Suite, 1 Bedroom, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds, Balcony, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Double Beds, Balcony, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Balcony, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Balcony, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom

Studio Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Bedroom

  • 592.0 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Bedroom, City View

  • 592.0 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Balcony view

Room, 1 King Bed, Balcony

  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Living area

Hotel Contessa

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, (3011)
The price is $255
per night
$320 total
includes taxes & fees
Mar 8 - Mar 9
Hotel Contessa

About this property

The Westin Riverwalk, San Antonio

4-star hotel in Downtown San Antonio
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Additionally, a 24-hour fitness center, a snack bar/deli, and a coffee shop/cafe are onsite. Change of towels is available on request.
The Westin Riverwalk, San Antonio offers 474 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries.

This San Antonio hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Westin Riverwalk, San Antonio features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is available for a surcharge.

A business center is on site at this 4-star property. Event facilities measuring 25995 square feet (2415 square meters) include conference space. This business-friendly hotel also offers a terrace, a garden, and concierge services. Onsite parking is available (surcharge).

The Westin Riverwalk, San Antonio is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Zocca Cuisine D'Italia - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Cafecito - This coffee shop specializes in American cuisine. Open daily.
Pool Bar - This bar specializes in American cuisine and serves lunch and light fare. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 16.25 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 64.88 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 10 to 40 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafecito
  • Pool Bar
  • Zocca Cuisine D'Italia

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services

Business services

  • 25,995 square feet of conference space
  • Business center

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.750 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 per person
  • Fee for in-room wireless internet: USD 16 per night (rates may vary)
  • Fee for in-room wired internet: USD 16 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 16.25 per night (rates may vary)
  • Covered valet parking fee: USD 64.88 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

San Antonio Riverwalk Westin
Westin Hotel San Antonio Riverwalk
Westin Riverwalk San Antonio
Westin San Antonio Riverwalk
Westin Riverwalk San Antonio Hotel
Westin Riverwalk Hotel
Westin Riverwalk
Westin Hotel San Antonio
The Westin Riverwalk Hotel San Antonio
San Antonio Westin
Westin San Antonio

The Westin Riverwalk, San Antonio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 717 out of 1081 reviews
Rating 8 - Good. 158 out of 1081 reviews
Rating 6 - Okay. 99 out of 1081 reviews
Rating 4 - Poor. 55 out of 1081 reviews
Rating 2 - Terrible. 52 out of 1081 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alissa

Stayed 2 nights in Nov 2024

8/10 Good

Angel, Crandall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Haresh

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HGI
understaffed
Stayed 1 night in Nov 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short trip just passing by everything was great especially the bed i slept very good. Best hotel I've stayed at, as of now.
Stayed 1 night in Nov 2024

4/10 Poor

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service, clogged drains
The sink drain didn't work, the shower drain clogged, they supposedly fixed it but it still clogged the next day. They didn't clean the room or provide towels one of the days. Very poor service. When i complained again at the end they said too bad you booked with hotel.com otherwise we might compensate you. Very disappointed
Stayed 5 nights in Nov 2024

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service
Great trip! Beautiful hotel and awesome staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

Brent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Enjoyed the stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcelina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Cyntra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property right on the Riverwalk with water views. Easily accessed from the hotel. Close to all conveniences. King room was large, clean, with solid furniture, safe, refrigerator, and coffee maker. The gym was well-equipped with a view to the welcoming pool area. Had a great stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Russell, Falls Church

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We just had a perfect stay at this Westin. The location is ideal, directly on the riverwalk and quick walking distance to downtown bars and restaurants. The staff from the front desk, the wonderful conciere, the downstairs restaurant, and the guys helping with the cars were all professional and friendly. The first floor seating and waiting areas were really classy. We reserved several rooms facing the water and each was very nice. They had a number of events going on but things ran smoothly and the other guests we interacted with seemed happy and relaxed. We felt very safe, welcomed, and comfortable the whole time. We had an issue with one of our rooms and it was resolved immediately. Well worth the stay and we’re happy to give it a major thumbs up.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!!! Location was convenient!! Very clean room!!!
Stayed 1 night in Oct 2024

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Roger

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I'm sad to have to give this lovely property a negative review.There's so much about this hotel that is really quite nice: the location, the front desk staff, the lobby and main floor are beautiful, the food at the downstairs restaurant was delicious.However, we were more than disappointed with the cleaning staff.Our room was not cleaned or serviced the entire stay.We were celebrating our anniversary and I had to make my own bed. We called the front desk for towels, and when I asked about housekeeping they brought me sheets to make up my own bed - on my anniversary! There was a used highball glass with a dried out lime sitting on the table by the elevator our entire stay. Nobody wants to stay in a hotel that has housekeeping issues, sorry, but that's just a simple fact.I spoke to the front desk about this several times, and when we checked out I asked to speak to the manager so that I could give him my negative feedback privately and not online.He apologised and gave us one night free, which we accepted and believed was a generous way to rectify the situation.That would be the end of the story, but about two weeks later they re-charged our credit card for the full amount. I called and spoke to Ruby, who was going to speak to a manager and get back to us, but we did not hear back from her. I am not interested in "working" to get the charges removed, but I thought I'd let others know that not only is housekeeping quite below par, but they don't seem to care about their guests.

10/10 Excellent

Brandi

Stayed 1 night in Oct 2024

10/10 Excellent

Lorena

Traveled with partner
Liked: Amenities
Everyone was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Zulma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Jason

Stayed 2 nights in Oct 2024

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property on the riverwalk. Room was spacious and beds were comfortable. Very clean room and the view of the city was nice. Convenient to restaurants and bars and walkable distance to mall. Nice safe area and hotel was very quiet. Easy access to riverwalk. Staff was very courteous.
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
By the Riverwalk
Stayed 1 night in Oct 2024

10/10 Excellent

Paige

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, comfortable and clean but the staff outside was rude and not helpful.
Stayed 2 nights in Oct 2024

8/10 Good

earl matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, easy to walk everywhere. Very Comfortable room, although our tub didn't drain very well when taking a shower. Needs a little updating in the rooms but I would definitely stay here again for the location. The river walk is easily accessable from here.
Stayed 3 nights in Oct 2024