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Thompson San Antonio - Riverwalk, by Hyatt

5.0 star property

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Photo gallery for Thompson San Antonio - Riverwalk, by Hyatt

Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Breakfast, lunch and dinner served
Egyptian cotton sheets, premium bedding, down comforters, minibar
Studio Suite, 1 King Bed (Studio Suite with 1 King Bed) | Egyptian cotton sheets, premium bedding, down comforters, minibar
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Pet friendly
  • Gym
  • Parking available

Explore the area

Map
115 Lexington Avenue, San Antonio, TX, 78205
  • River Walk
    ‪12 min walk‬
  • Henry B. González Convention Center
    ‪16 min walk‬
  • Market Square
    ‪2 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Thompson Suite with 1 King Bed

Thompson Suite with 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Thompson Suite with 1 King Bed

  • 1100 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, City View

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverwalk Suite with 1 King Bed

Riverwalk Suite with 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Riverwalk Suite with 1 King Bed

  • 875 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Suite with 1 King Bed

Serenity Suite with 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Serenity Suite with 1 King Bed

  • 900 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)

Studio Suite, 1 King Bed (Studio Suite with 1 King Bed) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (City View, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible (City View, Roll-in Shower)

  • 360 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, City View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Thompson San Antonio - Riverwalk, by Hyatt

5-star hotel in Downtown San Antonio
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Thompson San Antonio - Riverwalk, by Hyatt offers 162 accommodations with MP3 docking stations and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Thompson Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
In addition to a full-service spa, Thompson San Antonio - Riverwalk, by Hyatt features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

This Art Deco hotel also offers a 24-hour fitness center, spa services, and a terrace. Parking is available onsite for a surcharge.

Thompson San Antonio - Riverwalk, by Hyatt is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Landrace Restaurant - This restaurant serves breakfast, lunch, and dinner.
The Moon’s Daughters - This rooftop bar specializes in Mediterranean cuisine. Open daily.
Cenote Pool Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 61.70 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 to 65 for adults and USD 15 to 70 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cenote Pool Bar
  • Landrace Restaurant
  • The Moon’s Daughters

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 20 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.55 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 30 to 65 for adults, and USD 15 to 70 for children
  • Covered valet parking fee: USD 61.70 per night (in/out privileges)
  • Rollaway bed fee: USD 50.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Thompson San Antonio - Riverwalk, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 494 out of 700 reviews
Rating 8 - Good. 101 out of 700 reviews
Rating 6 - Okay. 59 out of 700 reviews
Rating 4 - Poor. 23 out of 700 reviews
Rating 2 - Terrible. 23 out of 700 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Blake

Stayed 1 night in Nov 2024

10/10 Excellent

Mystique

Stayed 1 night in Nov 2024

10/10 Excellent

Kylah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Stayed 2 nights in Nov 2024

10/10 Excellent

Maja

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
No complementary breakfast. As 5-star hotel, it should include complementary breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Thompson is on the quiet end of the riverwalk. We enjoyed the rooftop pool and the room was spacious and lovely with a sweeping view of the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sauna and hot steam room at the spa area. Heated pool on the roof. Really clean hotel and fantastic restaurant
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valley parking
Stayed 1 night in Nov 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel doesn’t seem 5 stars, mattress, pillows, and towels were very bad
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Stayed 1 night in Nov 2024

8/10 Good

Ivan, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except dining. The quality of the food was not 5 stars at all. The sheets too thick and the towels too rough. The customer service at the hotel was great though. Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Mehwish

It was a really good hotel. Just one problem that they charge extra for anything that you consume in the room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Winston

Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa, Arlington

Stayed 1 night in Oct 2024

10/10 Excellent

Shraddha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Shayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very sleek and modern.
Stayed 2 nights in Sep 2024

6/10 Okay

Renee

Traveled with partner
Liked: Staff & service
The building was beautiful, the staff was amazing but the view we thought we were getting wasn’t what we got. We wanted a balcony as Expedia showed and didn’t get. There was no microwave and the room was kind of small for the price we paid.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ryan

Stayed 1 night in Oct 2024

2/10 Terrible

David

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
We hax a great experience staying at the Thompson. It was our first time to stay there and we will definitely be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, courteous staff, awesome pool. The cabana was totally worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

TARA, GOLDEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great! Everyone is very friendly. The only criticism is the pool had no one working and no water available.
Stayed 2 nights in Sep 2024

10/10 Excellent

Abigail

Stayed 1 night in Sep 2024