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Thompson San Antonio - Riverwalk, by Hyatt

5.0 star property

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Photo gallery for Thompson San Antonio - Riverwalk, by Hyatt

Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Lobby
Studio Suite, 1 King Bed (Studio Suite with 1 King Bed) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Rooftop bar
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly

Explore the area

Map
115 Lexington Avenue, San Antonio, TX, 78205
  • River Walk
    ‪8 min walk‬
  • Henry B. González Convention Center
    ‪15 min walk‬
  • Alamodome
    ‪2 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Thompson Suite with 1 King Bed

Thompson Suite with 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Thompson Suite with 1 King Bed

  • 1100 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverwalk Suite with 1 King Bed

Riverwalk Suite with 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Riverwalk Suite with 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 875 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Suite with 1 King Bed

Serenity Suite with 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Serenity Suite with 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 900 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)

Studio Suite, 1 King Bed (Studio Suite with 1 King Bed) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)

10.0 out of 10
Exceptional
(7 reviews)
  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (City View, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Accessible (City View, Roll-in Shower)

8.6 out of 10
Excellent
(7 reviews)
  • 360 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(26 reviews)
  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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The price is $265 total
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About this property

Thompson San Antonio - Riverwalk, by Hyatt

5-star hotel in Downtown San Antonio
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Thompson San Antonio - Riverwalk, by Hyatt offers 162 accommodations with MP3 docking stations and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Thompson Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
In addition to a full-service spa, Thompson San Antonio - Riverwalk, by Hyatt features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

This Art Deco hotel also offers a 24-hour fitness center, spa services, and a terrace. Parking is available onsite for a surcharge.

Thompson San Antonio - Riverwalk, by Hyatt is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Landrace Restaurant - This restaurant serves breakfast, lunch, and dinner.
The Moon’s Daughters - This rooftop bar specializes in Mediterranean cuisine. Open daily.
Cenote Pool Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 63.87 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 to 65 for adults and USD 15 to 70 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cenote Pool Bar
  • Landrace Restaurant
  • The Moon’s Daughters

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 20 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 30 to 65 for adults, and USD 15 to 70 for children
  • Covered valet parking fee: USD 63.87 per night (in/out privileges)
  • Rollaway bed fee: USD 50.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Thompson San Antonio - Riverwalk, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 539 out of 760 reviews
Rating 8 - Good. 108 out of 760 reviews
Rating 6 - Okay. 63 out of 760 reviews
Rating 4 - Poor. 25 out of 760 reviews
Rating 2 - Terrible. 25 out of 760 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cade, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our 30th Anniversary staycation at the Thompson! The staff was amazing and all of the outings that we were driven to in the House Car by Connie were fantastic. The champagne and cheesecake that was unexpectedly delivered to our room for our anniversary was the icing on the cake. We will definitely be back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Gurgen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler

Poor customer service

Valet takes the car but then no one assist with bags. Opening the door for visitors is also not done at this hotel. They consider themselves 5 star but giving less than average customer service
Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Nice roof top.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Stayed 3 nights in Mar 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and welcoming, always willing to answer a question or help us with our needs. We enjoyed the property, but it was a long walk to get to anything of interest on the Riverwalk.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia Doreen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was thoughtful and attentive to every detail.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding staff, Trendy Décor
Stayed 1 night in Jan 2025

10/10 Excellent

willie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay will be back
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nicely appointed room with great view

Only two things stand out to me as a negative: the bed was terribly firm, not bad for 1-2 nights but I don’t think I could sleep on it for a week. Also the bathroom window seemed to be missing any kind of privacy filter or curtain. Not sure if we’re counting on the high floor but I don’t think I’d wanna get out of the shower in front of it.
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and beautifully decorated.
Stayed 1 night in Dec 2024

8/10 Good

Adam or Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool decor!
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Stayed 1 night in Feb 2025

8/10 Good

Biswajit Kumar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
This property is expensive based on the room and the facility available. If someone is looking very close proximity to riverwalk then it make sense.
Stayed 3 nights in Feb 2025

10/10 Excellent

Glenn, Kingwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern with great amenities and staff. I would love to stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

top notch service!

The service at Thompson was top notch. Really impressed with water stations, the rooms, the restaurants, but most impressed by service from everyone in the hotel! Would definitely return again!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025