*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Thompson San Antonio - Riverwalk, by Hyatt features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.
This Art Deco hotel also offers a 24-hour fitness center, spa services, and a terrace. Parking is available onsite for a surcharge.
Thompson San Antonio - Riverwalk, by Hyatt is a smoke-free property.
- Walkway to water
- Express check-in
- Number of outdoor pools - 1
- Water dispenser
- Elevator
- Fitness facilities
- 24-hour front desk
- Porter/bellhop
- Express check-out
- Covered parking
- Secured parking
- Dry cleaning/laundry service
- Valet parking (surcharge)
- Food and water bowls
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Pool umbrellas
- Total number of rooms - 162
- No accessible shuttle
- Number of floors - 20
- Number of buildings/towers - 1
- Fireplace in lobby
- Coffee/tea in common areas
- Front entrance ramp
- Art gallery on site
- Elevator door width (inches) - 41
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 104
- Number of poolside bars - 1
- Full-service spa
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2020
- Pool cabanas (surcharge)
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Free wired internet
- Smoke-free property
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 1
- Banquet hall
- Laundry facilities
- Television in common areas
- 24-hour fitness facilities
- Arcade/game room
- Wedding services
- Outdoor entertainment area
- Multilingual staff
- Outdoor furniture
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Arcade/game room
- Microwave (on request)
- Free cribs/infant beds
Room Amenities
Thompson San Antonio - Riverwalk, by Hyatt offers 162 accommodations with MP3 docking stations and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Espresso maker
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Pay movies
- Soundproofed rooms
- Free bottled water
- Premium TV channels
- Microwave (on request)
- Blackout drapes/curtains
- Digital TV service
- Free WiFi
- Free wired internet
- Down comforter
- Egyptian-cotton sheets
- LCD TV
- TV size: 65
- MP3 docking station
- Connecting/adjoining rooms available
- Free cribs/infant beds
- In-room climate control (heating)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Window screens
- Electrical adapters/chargers
- Streaming services
- Laptop-friendly workspace
- Restaurant dining guide
- Mini-fridge
- Wardrobe or closet
- Toothbrush and toothpaste available on request
Parking
Self parking (surcharge) , Valet parking (surcharge)
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Full breakfasts are available for a surcharge and are served each morning.
Landrace Restaurant - This restaurant serves breakfast, lunch, and dinner.
The Moon’s Daughters - This rooftop bar specializes in Mediterranean cuisine. Open daily.
Cenote Pool Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.
Spa Services
Thompson Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
- Number of treatment rooms 7
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Prenatal massage
- Steam room in spa
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 4.09 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately USD 30 to 65 for adults, and USD 15 to 70 for children
- Covered valet parking fee: USD 61.70 per night (in/out privileges)
- Rollaway bed fee: USD 50.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at anytime
Minimum check-in age is: 21
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Staff temperature checks are not conducted regularly
Pets allowed (no fees)
Temperature checks are not available to guests
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Staff does not wear personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are not in place
Contactless check-in is available
Carbon monoxide detector
Property is not currently implementing any enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for USD 50.00 per stay.
- Free cribs (infant beds)!
Pet Policy
- Pets stay free
- Dogs only
- Food and water bowls are available
- Service animals welcome
We should mention
Pool access available from 7:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Reviews
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