TownePlace Suites by Marriott San Antonio Northwest at The RIM

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TownePlace Suites by Marriott San Antonio Northwest at The RIM

Property amenity
Exterior
Fridge, microwave, stovetop, dishwasher
Lobby
Food and drink

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
17934 LA CANTERA PARKWAY, San Antonio, TX, 78257
  • The Rim Shopping Center
    6 min walk
  • Piatti
    2 min walk
  • San Antonio Station
    21 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    18 min drive

Room options

Studio, 1 King Bed, Non Smoking

  • 404 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking

  • 404 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • 449 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • 305 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

TownePlace Suites by Marriott San Antonio Northwest at The RIM

Hotel in Forest Crest
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott San Antonio Northwest at The RIM offers 109 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, TownePlace Suites by Marriott San Antonio Northwest at The RIM provides an outdoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast on weekends. This business-friendly hotel also offers barbecue grills, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

TownePlace Suites by Marriott San Antonio Northwest at The RIM is a smoke-free property.

A complimentary buffet breakfast is served between 7:00 AM and 10:00 AM on weekends.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Stes RIM Marriott
Towneplace Suites SAN Antonio NT

TownePlace Suites by Marriott San Antonio Northwest at The RIM Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 233 out of 331 reviews" "
Rating 8 - Good. 49 out of 331 reviews" "
Rating 6 - Okay. 22 out of 331 reviews" "
Rating 4 - Poor. 17 out of 331 reviews" "
Rating 2 - Terrible. 10 out of 331 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly staff great breakfast!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Karina

Stayed 1 night in Aug 2024

4/10 Poor

Mariana Paola

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell in the second floor was twrrible...someone is cooking and the smell was so bad
Stayed 1 night in Jul 2024

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lindy

Stayed 1 night in Jul 2024

2/10 Terrible

Saul

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The hotel was filled with construction workers partying with loud music in the parking lot, common areas, hallways and some rooms. A prostitute kept slamming out room’s door looking for a guy. I called front desk and the issues didn’t stop until 2 p.m. I do not recommend this hotel for families with children.
Stayed 1 night in Jul 2024

4/10 Poor

Ivan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Because of the hotel being pet-friendly the hallway of the second floor smelled like animal and kind of like animal waste.
Stayed 4 nights in Jul 2024

10/10 Excellent

Emily

Stayed 2 nights in Jul 2024

8/10 Good

Joe

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Fairly new property, conveniently located at center of great shopping district
Stayed 2 nights in Jul 2024

10/10 Excellent

Marco Tulio

Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100
Stayed 2 nights in Jun 2024

8/10 Good

Lori, Riverton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. Kitchen area was great, staff was friendly. Breakfast was average and the shower leaked and made a puddle on the bathroom floor. We absolutely enjoyed our stay here!
Stayed 4 nights in Jun 2024

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Amber

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Had to wait 30 minutes to check on because nobody was at the desk or would answer the phone. This also made me feel unsafe because nobody was near the entrance door and people were walking in and out
Stayed 11 nights in Jun 2024

10/10 Excellent

JOSE G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Azael

Stayed 1 night in Jun 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8/10
The bedding for the sofa bed was not clean. Hot breakfast was a bit over cooked. Nice location and comfortable bed.
Stayed 1 night in May 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Dana

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places I have ever stayed in San Antonio and I’ve been to a lot. Now I don’t have to look further. I have found the place I’ll stay.
Stayed 2 nights in May 2024