Tru By Hilton San Antonio At The Rim, Tx

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton San Antonio At The Rim, Tx

Lobby
Terrace/patio
Pool
Terrace/patio
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
5639 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    9 min walk
  • Bob's Steak & Chop House - San Antonio
    5 min walk
  • San Antonio Station
    20 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    22 min drive

Room options

Room, 1 King Bed, Accessible (Mobility, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru By Hilton San Antonio At The Rim, Tx

Hotel in La Cantera District
Along with a 24-hour fitness center, this hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Tru By Hilton San Antonio At The Rim, Tx offers 106 accommodations with air conditioning. Cable television is provided. This San Antonio hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, a front-desk safe, and an elevator. Complimentary self parking is available on site, along with a car charging station.

Tru By Hilton San Antonio At The Rim, Tx has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton San Antonio At The Rim, Tx Hotel
Tru By Hilton San Antonio At The Rim, Tx San Antonio
Tru By Hilton San Antonio At The Rim, Tx Hotel San Antonio

Tru By Hilton San Antonio At The Rim, Tx Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 478 out of 719 reviews" "
Rating 8 - Good. 141 out of 719 reviews" "
Rating 6 - Okay. 57 out of 719 reviews" "
Rating 4 - Poor. 21 out of 719 reviews" "
Rating 2 - Terrible. 22 out of 719 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to UTSA, The Rim and La Cantera. Lots of heavy traffic in the area. Room was small but clean and comfortable.
Stayed 2 nights in Sep 2024

8/10 Good

LAURA

Business traveler
Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Josefina O

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Wonderful staff !!! Very friendly , gave us free water and popcorn,, the rooms are not very spacious but the beds are comfortable and most importantly the room and bathroom were very clean !! Will be back !!
Stayed 1 night in Sep 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Giang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael, Villa Rica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Karson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, but the water quality for bathing/washing needs to be filtered more.
Stayed 2 nights in Sep 2024

8/10 Good

Ally

Liked: Cleanliness, staff & service, property conditions & facilities
Good! Very slight pet smell in elevator but nothing too bad.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in May 2024

8/10 Good

stewart

Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. First night clerk when we arrived was a little standoffish but the rest of the crew was great! Breakfast was good. Second night we had issues with other guests. Lots of noise and jumping off the beds. Called front desk twice to assist with noise
Stayed 2 nights in Aug 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept room and facilities. Nice area to stay in with good dinning and shopping close by.
Stayed 1 night in Aug 2024

4/10 Poor

Fernando

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room was not clean, paper in the floor in bathroom and trash liners were not installed in waste basket.
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place close to La Cantera and the Rim
Stayed 1 night in Jul 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your staff displayed excellent customer service from the very warm welcome to the assistance I received when had questions upon departure.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Kimball

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Karena

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed one night with my teenage son. We enjoyed using the pool table in the lobby. Room was clean, but quite small compared to similar hotels we have stayed in. No coffeemaker or microwave in the room, just a mini-fridge. (These details were probably in the room description, but I didn’t look that closely.) Several electrical outlets in the room were not working; we had to try multiple outlets to get the lamps to work. Never could get one bedside lamp to come on. Walls/ceiling were very thin. Heard our upstairs neighbor walking/shuffling around at 6am and had to put on some white noise to drown it out. Breakfast was adequate. So, overall we had what we needed, but probably wouldn’t stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location close to very good shopping and near Fiesta Texas!
Stayed 1 night in Aug 2024

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

lucia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024