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Tru By Hilton San Antonio At The Rim, Tx

2.5 star property

Choose dates to view prices

Photo gallery for Tru By Hilton San Antonio At The Rim, Tx

Lobby
Lobby
Pool
Terrace/patio
Snack bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
5639 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    ‪7 min walk‬
  • Six Flags Fiesta Texas
    ‪19 min walk‬
  • The Shops of La Cantera
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed, Accessible (Mobility, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

8.8 out of 10
Excellent
(66 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites By Wyndham San Antonio At The Rim

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (452)
$115 nightly
The price is $115 total
includes taxes & fees
La Quinta Inn & Suites By Wyndham San Antonio At The Rim

About this property

Tru By Hilton San Antonio At The Rim, Tx

Hotel in La Cantera District
Along with a 24-hour fitness center, this hotel has a 24-hour business center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite.
Tru By Hilton San Antonio At The Rim, Tx offers 106 air-conditioned accommodations with hair dryers and complimentary toiletries. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a front-desk safe, and an elevator. Onsite parking is available (surcharge), along with a car charging station.

Tru By Hilton San Antonio At The Rim, Tx has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton San Antonio At The Rim, Tx Hotel
Tru By Hilton San Antonio At The Rim, Tx San Antonio
Tru By Hilton San Antonio At The Rim, Tx Hotel San Antonio

Tru By Hilton San Antonio At The Rim, Tx Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 558 out of 850 reviews
Rating 8 - Good. 167 out of 850 reviews
Rating 6 - Okay. 74 out of 850 reviews
Rating 4 - Poor. 24 out of 850 reviews
Rating 2 - Terrible. 27 out of 850 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria, lake jackson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The people working there were very nice. Easy check in and check out. The walls were very thin and we could hear the noise from the highway.
Stayed 1 night in Mar 2025

10/10 Excellent

Kayla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Crystal

Stayed 1 night in Mar 2025

8/10 Good

Riccardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good place. Clean, comfortable and friendly staff. Breakfast and gym were decent. Since i couldn't find a description of what was available in the gym: it had a treadmill, an elliptical and a bike. Some dumbbells (5, 25, 30, 35...50 lbs) - bit of a gap from 5 to 25 but ok. Some yoga mats and balls/balance things you can see in some review pics.
Stayed 2 nights in Mar 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe property. Basic hotel. Did provide breakfast but it was basic items- eggs, waffles, cereal.
Stayed 2 nights in Mar 2025

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

My stay was excellent will stay again in the future
Stayed 1 night in Mar 2025

10/10 Excellent

Fallon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After having a bad time at a different hotel the night before, this place was a breath of fresh air. Beds were a little stiff but the room was very comfortable, great working AC and everything was clean. Their soaps and lotion in the bathroom wete really nice too. Good experience here!
Stayed 1 night in Mar 2025

10/10 Excellent

Jacobo

Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hospitality.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joycelin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and nice. Breakfast was decent. Staff was very attentive and friendly. So close to lots of shopping and eating. Down the street from Six Flags.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ana

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

We enjoy staying here! This was our second time to stay, and we plan to stay again in the future.The only suggestion we have for improvement would be if there could be hot coffee earlier in the morning and later in the afternoon.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcelino

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff is awesome. We arrived ate and literally only slept there. In the middle of the night we noticed the toilet wasn’t flushing properly- too late and tired to have someone come out and fix it. The next day we let them know, they were very apologetic, sent someone to fix it and even offered us how they could make it better.
Stayed 1 night in Mar 2025

10/10 Excellent

Erika, Missouri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, updated and a shopping center down the road. Breakfast is only served until 10 am, I believe front desk should let guest know.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and helpful employees
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Stayed 1 night in Feb 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice. The rooms were large and clean. The breakfast had good options. My only complaint is I picked this property because of the electric chargers. The hotel needs to specify on its website that the chargers are Tesla and not the universal ones. I was not able to use the chargers For that reason.
Stayed 2 nights in Feb 2025

6/10 Okay

Scott, San Antonio

Liked: Amenities
The property is nominally fine. Clean, safe but no extras or quality finish. The room was really tiny. Could not maneuver us, our luggage and getting around each other. Shower had an oddly opening door to where I couldn’t take a shower without getting water all over the bathroom.
Stayed 1 night in Mar 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very helpful
Stayed 1 night in Mar 2025

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2025