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Tru By Hilton San Antonio At The Rim, Tx

2.5 star property

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Photo gallery for Tru By Hilton San Antonio At The Rim, Tx

Lobby
Room, 2 Queen Beds | 1 bedroom, desk, laptop workspace, free WiFi
Pool
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
5639 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    ‪7 min walk‬
  • Six Flags Fiesta Texas
    ‪19 min walk‬
  • The Shops of La Cantera
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed, Accessible (Mobility, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, desk, laptop workspace, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, desk, laptop workspace, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, desk, laptop workspace, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | 1 bedroom, desk, laptop workspace, free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites By Wyndham San Antonio At The Rim

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (402)
$109 nightly
The price is $109 total
includes taxes & fees
La Quinta Inn & Suites By Wyndham San Antonio At The Rim

About this property

Tru By Hilton San Antonio At The Rim, Tx

Hotel in La Cantera District
Along with a 24-hour fitness center, this hotel has a 24-hour business center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite.
Tru By Hilton San Antonio At The Rim, Tx offers 106 air-conditioned accommodations with hair dryers and complimentary toiletries. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a front-desk safe, and an elevator. Onsite parking is available (surcharge), along with a car charging station.

Tru By Hilton San Antonio At The Rim, Tx has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton San Antonio At The Rim, Tx Hotel
Tru By Hilton San Antonio At The Rim, Tx San Antonio
Tru By Hilton San Antonio At The Rim, Tx Hotel San Antonio

Tru By Hilton San Antonio At The Rim, Tx Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 554 out of 841 reviews
Rating 8 - Good. 164 out of 841 reviews
Rating 6 - Okay. 73 out of 841 reviews
Rating 4 - Poor. 24 out of 841 reviews
Rating 2 - Terrible. 26 out of 841 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and helpful employees
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Stayed 1 night in Feb 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice. The rooms were large and clean. The breakfast had good options. My only complaint is I picked this property because of the electric chargers. The hotel needs to specify on its website that the chargers are Tesla and not the universal ones. I was not able to use the chargers For that reason.
Stayed 2 nights in Feb 2025

6/10 Okay

Scott, San Antonio

Liked: Amenities
The property is nominally fine. Clean, safe but no extras or quality finish. The room was really tiny. Could not maneuver us, our luggage and getting around each other. Shower had an oddly opening door to where I couldn’t take a shower without getting water all over the bathroom.
Stayed 1 night in Mar 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very helpful
Stayed 1 night in Mar 2025

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2025

8/10 Good

Antonio

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed 4 nights. The first night, we want to skip room cleaning. but they never clean the other 3 days. I’m not sure if I should ask to clean or not. They did not mention it.
Stayed 4 nights in Feb 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel. Clean. Great work out room.
Stayed 2 nights in Feb 2025

6/10 Okay

Gloria, Laredo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There was excessive noise on the fifth floor, that they told us it was the motor of the air conditioning system.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Lisa

Traveled with family
Stayed 2 nights in Feb 2025

6/10 Okay

Stephen, Bedford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a newer property. Property was clean and the staff was friendly. The room itself was rather stark and reminded me of a dorm room. No closets, draws, etc to store clothing. Also I would give the room a 4 out of 10 due to noise level. The property is close to the freeway and you can hear that from the room. You can hear people talking in the parking lot plainly, and you can hear conversations from the rooms around you. if you are a spy, I would definitely avoid sensitive conversations.
Stayed 1 night in Feb 2025

10/10 Excellent

Andres

Stayed 1 night in Feb 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Abdul Ansar

Liked: Cleanliness, staff & service, property conditions & facilities
Too pricey for the kind of hotel
Stayed 1 night in Jan 2025

2/10 Terrible

Amelia

Stayed 1 night in Jan 2025

10/10 Excellent

Julian

Stayed 1 night in Dec 2024

10/10 Excellent

cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Stayed 1 night in Jan 2025