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Tru by Hilton San Antonio Lackland Sea World

2.5 star property

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Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Business center
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • San Antonio SeaWorld
    ‪7 min drive‬
  • Aquatica San Antonio Waterpark
    ‪7 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.6 out of 10
Excellent
(94 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (1007)
$153 nightly
The price is $153 total
includes taxes & fees
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel in Far West Side
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Tru by Hilton San Antonio Lackland Sea World features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Tru by Hilton San Antonio Lackland Sea World is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 4.32 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 49 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 4.32 per day
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 668 out of 1074 reviews
Rating 8 - Good. 214 out of 1074 reviews
Rating 6 - Okay. 78 out of 1074 reviews
Rating 4 - Poor. 52 out of 1074 reviews
Rating 2 - Terrible. 62 out of 1074 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Danny, Houston

Traveled with family
Liked: Cleanliness, staff & service
For the most part good. However, there were not towels in the room and phone to call room service didn’t work. Requested the towels in the front desk and didn’t come, requested a second time and waited until they brought the towels since didn’t trust the he service anymore.
Stayed 1 night in Apr 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Staff was friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice atmosphere.
Stayed 4 nights in Apr 2025

10/10 Excellent

Abrahan T

Stayed 3 nights in Feb 2025

10/10 Excellent

Willie, Harvy

Stayed 2 nights in Apr 2025

10/10 Excellent

john

Stayed 4 nights in Apr 2025

8/10 Good

Sharone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Marshal

Liked: Cleanliness, staff & service, property conditions & facilities
The beat thing about my room was the bed with the comfortable pillows and blanket!
Stayed 3 nights in Apr 2025

4/10 Poor

daniel

Disliked: Room comfort
Rooms did not have sufficient power outlets. Especially on both sides of the beds. Kids running around at all hours of the night. Pillows extremely flat.
Stayed 1 night in Apr 2025

8/10 Good

Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlemen at the front desk was extremely kind (I hate I didn’t catch his name).
Stayed 1 night in Mar 2025

8/10 Good

javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean and confortable, facilities nice, quality of services, good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Amenities
.
Stayed 1 night in Mar 2025

6/10 Okay

Claudia

Traveled with family
I liked that it was a nice are. I didn’t like the beds, they were very uncomfortably, way too hard. My back is hurting so much that i will probably have to go get a full back massage.
Stayed 3 nights in Mar 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good. Breakfast was great! There were some guests who smoked in their rooms and the alarms went off both nights. Not the hotel’s fault but annoying nonetheless. The front desk clerk was wonderful. Expedia double booked my stay, and the guy at the front desk cancelled it for me so I wouldn’t have to worry about. He went above and beyond! The biggest downside was the road construction happening. I’d stay there again.
Stayed 2 nights in Mar 2025

2/10 Terrible

Reyna

Stayed 2 nights in Dec 2024

10/10 Excellent

Heath

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice peaceful and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Chandrakanth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Anthony

Traveled with family and small children
Disliked: Cleanliness, amenities
Could not find my reservation
Stayed 1 night in Mar 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025