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Tru by Hilton San Antonio Lackland Sea World

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Indoor pool
Exterior
Lobby
Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Hill Country Golf Club
    6 min drive
  • Ingram Park Mall
    7 min drive
  • San Antonio SeaWorld
    8 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    25 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

Pool
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1001)
The price is $118
per night
$142 total
includes taxes & fees
Dec 7 - Dec 8
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel in Far West Side
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite.
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Tru by Hilton San Antonio Lackland Sea World features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Tru by Hilton San Antonio Lackland Sea World is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1005 reviews" "
Rating 8 - Good. 214 out of 1005 reviews" "
Rating 6 - Okay. 86 out of 1005 reviews" "
Rating 4 - Poor. 54 out of 1005 reviews" "
Rating 2 - Terrible. 62 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and had no issues.
Stayed 5 nights in Aug 2024

10/10 Excellent

Martha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the lady from breakfast, she was so nice attentive she was helpful the only thing that I didn't like was the pool was very cold everything else all of the staff for great definitely coming back
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good option for a family.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Overall ok
The room was over all in good condition and clean. The restroom needs an update. There was mold on the edges within the shower.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very close by, only thing were the pillows... nope nope.. way to soft.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Robert

Stayed 2 nights in Aug 2024

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and shopping centers, good breakfast with delicious Mexican salsa and great customer service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob

Stayed 1 night in Aug 2024

6/10 Okay

Tiana

Traveled with family
The location is convenient for Sea World. The hotel could have been cleaner & kept better. Other reviews mentioned car break in, thank God i did not have an issue! Before you travel totally clean the inside of it & leave nothing in it! I absolutely hated the fact that house keeping only came every other day and we weren't notified at check-in!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lashea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It felt very comfortable
Stayed 6 nights in Aug 2024

10/10 Excellent

chaundra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Sarah the front desk clerk was helpful. Breakfast team was good, Breakfast had a variety of breakfast items.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Great Food Everything was just Great!!!!
Stayed 1 night in Aug 2024

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the location of the hotel, because it was close to proximity to our activities in San Antonio. However, we had to continuously ask for towels (we stayed for 3 days and I know they come tidy up every other day) because housekeeping didn’t leave any towels when the came to attend to the room. Also, the breakfast was subpar at best and was very confusing. It was in separate sides of the hotel. The staff was very friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Emma, SALT LAKE CITY

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
RECOMMENDED. JUST POOL IS NOT NICE BUT THE REST IS COMFORTABLE AND FOOD IS GOOD
Stayed 2 nights in Aug 2024

10/10 Excellent

Altavia

Liked: Cleanliness
It was nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Griselda

Traveled with family
At Arrival the front desk Girl was really nice and answer my questions, The room was Clean it smell good, Restroom was clean we had enough towels, Rosa and Ruben were in charge of the Breakfast they were Super attendant and helpful! I will definitely be going Back
Stayed 3 nights in Aug 2024

10/10 Excellent

Su

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Margarita

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was so good ..thank you Mrs Rosa and Roberto for cooking that delicious food and that Mexican salsa the best!! 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Pompilio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Chiamaka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and ms Rosa makes the best salsa.
Stayed 2 nights in Jul 2024

4/10 Poor

Rafaela, Little Elm

Traveled with family
Disliked: Cleanliness
The room smell cigarette smoke, which was covered up with potpourri spray on the beddings. The bathroom was dirty with pubic hairs and shower floor needs scrubbing. Rust on the metal frame in the bathroom & hole on the wall.
Stayed 1 night in Aug 2024

4/10 Poor

Jasmine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not up to my standard but if you can stay at a motel youd love it here.
Stayed 3 nights in Aug 2024