Tru by Hilton San Antonio North

2.5 star property

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Photo gallery for Tru by Hilton San Antonio North

Terrace/patio
Front of property
Lobby
Reception
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
2214 TPC PARKWAY, San Antonio, TX, 78259
  • Methodist Hospital Stone Oak
    ‪6 min drive‬
  • Canyon Springs Golf Club
    ‪7 min drive‬
  • TPC San Antonio
    ‪10 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru by Hilton San Antonio North

San Antonio hotel with LCD TVs
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Housekeeping is available on request.
Tru by Hilton San Antonio North offers 98 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, express check-in, and express check-out. Complimentary self parking is available on site.

Tru by Hilton San Antonio North is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free crib
  • Highchair
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Antonio Antonio
Tru by Hilton San Antonio North Hotel
Tru by Hilton San Antonio North SAN ANTONIO
Tru by Hilton San Antonio North Hotel SAN ANTONIO

Tru by Hilton San Antonio North Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 232 out of 372 reviews
Rating 8 - Good. 79 out of 372 reviews
Rating 6 - Okay. 28 out of 372 reviews
Rating 4 - Poor. 13 out of 372 reviews
Rating 2 - Terrible. 20 out of 372 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the facilty was impressive. I was particularly loving the breakfast options. Would have liked an indoor pool even though I wouldn't have used it anyway . 4STARS
Stayed 1 night in Nov 2024

10/10 Excellent

Dora

Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soap dispenser in the restroom was out of soap. There was a tear in the seal to the shower door. I appreciated the late checkout time of noon, but Expedia had said 11am. I left by 11am just in case. Over-all it was decent stay.
Stayed 1 night in Oct 2024

10/10 Excellent

John-Stacey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Area
Nice area! Feel safe.
Stayed 1 night in Nov 2024

10/10 Excellent

John-Stacey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Area
Nice area safe place to stay.
Stayed 1 night in Nov 2024

4/10 Poor

Lee

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not cleaned and for a new building, it surly did not look new. The hand soap fell off the wall and it was empty so we just used our own soap. Overall I just wasn’t happy with the stay. I would not stay at this location again nor would I recommend it to anyone who is as picky as myself. My person also said the breakfast was nasty. Also the towels were not restocked so that kind of bothered me as well.
Stayed 2 nights in Nov 2024

8/10 Good

Francisco, Odessa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

robert

Wasn’t paying attention when I booked. Thought it was a Hilton proper. Was pleasantly surprised. Nice place with intelligent involved staff
Stayed 2 nights in Nov 2024

8/10 Good

Breann

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good for the price, staff was friendly and it was clean but our bathroom did smell like their plumbing or septic may be having issues. Nice variety for breakfast. Overall a good stay.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Stayed 4 nights in Oct 2024

10/10 Excellent

Ron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice experience and nice staff
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe. Tons of things around the facility.
Stayed 1 night in Nov 2024

10/10 Excellent

BLANCA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice scenery around the property.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 3 nights in Oct 2024

10/10 Excellent

Gregoria, Arlington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip,Chic modern vibe
Pretty cool spot and I would definitely return back and recommend to guest arriving into town.
Stayed 1 night in Oct 2024

2/10 Terrible

Ana

Disliked: Staff & service
Beyond disappointed in your product.
I didn't actually get to stay there, because after driving to San Antonio for my daughter's football game and getting food and finally driving up from Alamo Heights to the hotel at 11:30, I was told that my reservation had been cancelled (with no notice to me) because they had been fully booked most of the day and weren't taking reservations at the time I made mine. So at midnight, I had to look for a last-minute hotel, of which there were very few to choose because it was midnight, and ended up having to stay in a terrible little gross hotel near the airport.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very great stay, very clean, and close to lots of restaurants, and shopping centers
Stayed 1 night in Oct 2024

8/10 Good

Lance

Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Stayed 2 nights in Oct 2024