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Tru by Hilton San Antonio North

2.5 star property

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Photo gallery for Tru by Hilton San Antonio North

Terrace/patio
Lobby sitting area
Lobby sitting area
Lobby sitting area
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning
$98
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
2214 TPC PARKWAY, San Antonio, TX, 78259
  • Methodist Hospital Stone Oak
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪16 min drive‬
  • Natural Bridge Caverns
    ‪26 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(56 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Holiday Inn San Antonio N - Stone Oak Area by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, 1,002 reviews
Holiday Inn San Antonio N - Stone Oak Area by IHG

About this property

Tru by Hilton San Antonio North

San Antonio hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Housekeeping is available on request.
Tru by Hilton San Antonio North offers 98 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, express check-in, and express check-out. Complimentary self parking is available on site.

Tru by Hilton San Antonio North is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • High chair
  • In-room crib
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Antonio Antonio
Tru by Hilton San Antonio North Hotel
Tru by Hilton San Antonio North SAN ANTONIO
Tru by Hilton San Antonio North Hotel SAN ANTONIO

Tru by Hilton San Antonio North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 342 out of 545 reviews
Rating 8 - Good. 109 out of 545 reviews
Rating 6 - Okay. 43 out of 545 reviews
Rating 4 - Poor. 17 out of 545 reviews
Rating 2 - Terrible. 34 out of 545 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Brenda

Stayed 3 nights in May 2025

6/10 Okay

Valentina, Tucson

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Anastacia

Stayed 1 night in May 2025

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, very clean facilities, and a great location.
Stayed 1 night in May 2025

2/10 Terrible

Megan

Traveled with family and small children
Disliked: Staff & service, amenities
Poor communication. Started initially when trying to get in contact regarding the room phone. Kept getting a busy dial tone. Upon arrival was told there would be a fire drill the following day. Simple as that. The next day fire alarms began at 6:30am and continued through out the day. That also included no use of elevators and loss of all water in the building. When I confronted the desk that answer was that it was just for the day which was the only day I was staying. Tried to check out the following morning and there was no one at the front desk to speak to. Definitely should have provided a more honest answer as to what to expect with the drill. Would have changed where we booked for sure.
Stayed 2 nights in May 2025

10/10 Excellent

Abraham Alejandro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a great option to stay if you have an appointment at USCIS San Antonio. Very convenient and close to the mentioned facility.
Stayed 1 night in May 2025

8/10 Good

chunlai

Stayed 3 nights in May 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Cole

Disliked: Cleanliness
The towels and bed sheets were not cleaned properly and the channels for the tv is very limited.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service

Let Down.

This hotel has staffing issues, room not clean, refrigerator did not work. Ants on the floor. I expected more from Hilton.
Stayed 4 nights in Apr 2025

8/10 Good

Gabriela

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and it’s a nice place to stay. Employees are friendly
Stayed 1 night in May 2025

8/10 Good

Cloyce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good with two quirks

Overall good. Issues: shower hot water strange: turn water barely on and wait. No marking H or C just two blue dots. Also wish location had a pool and a bar as most tru locations do.
Stayed 4 nights in May 2025

10/10 Excellent

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 1 night in May 2025

10/10 Excellent

Samuel, Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and quiet.
Stayed 2 nights in May 2025

10/10 Excellent

Mya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alba R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Have nothing to add. Why force me to share?
Stayed 1 night in Mar 2025

8/10 Good

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great hotel. Good breakfast. Plenty of parking. Conveniently located for me. Just didn't realize that we had to tell someone we needed room service to make it happen.
Stayed 3 nights in Apr 2025

6/10 Okay

Douglas

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Tammara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Jay

Stayed 1 night in Apr 2025

8/10 Good

Hannah

Traveled with partner, Traveled with family
Liked: Staff & service
Decent stay. Room was dirtier than expected. Footprints on the ground and residue around soap dispensers. Breakfast was not ready for anbout an hour after breakfast time was supposed to start. All in all not bad, just not a great stay by any means.
Stayed 1 night in Apr 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was perfect
Stayed 3 nights in Apr 2025