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Tru by Hilton San Antonio North

2.5 star property

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Photo gallery for Tru by Hilton San Antonio North

Terrace/patio
Lobby sitting area
Lobby sitting area
Lobby sitting area
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning
$87
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
2214 TPC PARKWAY, San Antonio, TX, 78259
  • Place, Methodist Hospital Stone Oak
    ‪4 min drive‬
  • Place, Six Flags Fiesta Texas
    ‪16 min drive‬
  • Place, Natural Bridge Caverns
    ‪26 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton San Antonio North

San Antonio hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Housekeeping is available on request.
Tru by Hilton San Antonio North offers 98 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, express check-in, and express check-out. Complimentary self parking is available on site.

Tru by Hilton San Antonio North is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • High chair
  • In-room crib
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Antonio Antonio
Tru by Hilton San Antonio North Hotel
Tru by Hilton San Antonio North SAN ANTONIO
Tru by Hilton San Antonio North Hotel SAN ANTONIO

Tru by Hilton San Antonio North Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 375 out of 593 reviews
Rating 8 - Good. 119 out of 593 reviews
Rating 6 - Okay. 46 out of 593 reviews
Rating 4 - Poor. 19 out of 593 reviews
Rating 2 - Terrible. 34 out of 593 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Rey

Traveled with family and small children
Disliked: Property conditions & facilities
Property seemed old
Stayed 1 night in Jul 2025

2/10 Terrible

Marcos

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty and never got notified that they did not have breakfast available
Stayed 1 night in Jul 2025

6/10 Okay

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice & Clean

The hotel was nice and clean. I really wish someone would have called us beforehand to let us know the elevator was broken. We carried all of our stuff up to the second floor with 2 kiddos in tow. There was no hand soap in the bathroom and no swimming pool to my knowledge. Just something to keep in mind when entertaining kiddos. Overall a decent stay for the price we paid.
Stayed 1 night in Jul 2025

6/10 Okay

Camika

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a new build there is construction everywhere, the elevator didn’t work but the staff was nice. Couldn’t sleep because someone or something was stomping or keeping up noise allllllllll night long.
Stayed 1 night in Jul 2025

10/10 Excellent

Mathew

Stayed 3 nights in Jul 2025

10/10 Excellent

Abran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Marcie

Traveled with partner
Liked: Staff & service
I was disappointed with our overall stay. We stayed 6 days Wednesday through Tuesday and they let you know cleaning services are every 2 days which I’m alright with but we only got service on Friday. I asked Sunday night when we got back to our room why it wasn’t cleaned and I was told I had to ask for it, which I told her that wasn’t the case for Friday. Not helpful! So I had to get more towels. Monday I had to ask for toilet paper and Kleenex. And our trash was piling up. Staying 6 days and only 1 day of service was not acceptable. On our second morning I went to the breakfast at 8:30 and nothing was left. I took the last hard boiled egg and last bagel. I felt sorry for the guy behind me he only had options of cold cereal and toast. I know it was over at 9 but that’s ridiculous not to have anything out at 8:30. A other guest had a dog which is ok but they didn’t clean up after it. There is a grass area by the side exit door and they left the dogs waste in the grass which my husband stepped in. Not ok. And their room was near ours and every time they opened the door it would squick very load. Also the room only has 1 chair. So either my husband sat in the chair and I had to sit on the bed or he sat on the bed and I sat in the chair. Not comfortable for more than 1 person. I see why in most of the comment people only stay for 1 or 2 day. 6 is way to long for this hotel.
Stayed 6 nights in Jul 2025

6/10 Okay

john

Liked: Cleanliness
Disliked: Staff & service
Clean but cheap feeling . Furniture was like it was temporary Promised breakfast non existent ‘guy didn’t show up, (shrug) When asked where ice? 2nd and 4th floor? Turned out one right around the. Corner !
Stayed 1 night in Jul 2025

10/10 Excellent

Asif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great hotel at a great location with amazing views
Stayed 1 night in Jul 2025

10/10 Excellent

Cord

Stayed 1 night in Apr 2025

4/10 Poor

Alexandra

Traveled with family
Disliked: Room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

GREGG

Stayed 1 night in Jul 2025

10/10 Excellent

Bethsabel

Stayed 2 nights in Jul 2025

10/10 Excellent

Raquel

Liked: Amenities
Very nice and quiet place
Stayed 1 night in Jul 2025

10/10 Excellent

Cherish

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel and room were clean. The staff was great. All in all a really good stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ruben

Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was a good experience overall. Although, I would improve the food section, there was flies on the food area. The coffee was cold in the afternoon. The staff in the afternoon was in constant conversation that went for a long time while at work.
Stayed 1 night in Jul 2025

10/10 Excellent

Lucas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025