WoodSpring Suites San Antonio UTSA - Medical Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for WoodSpring Suites San Antonio UTSA - Medical Center

Exterior
Standard Room, 1 Queen Bed, Non Smoking | Free WiFi, bed sheets
Room, 2 Queen Beds, Accessible, Non Smoking | Free WiFi, bed sheets
Standard Room, 1 Queen Bed, Non Smoking | Free WiFi, bed sheets
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
  • Laundry
  • Air conditioning
  • Gym
  • Parking included
  • Free WiFi

Explore the area

Map
5534 University Heights Blvd, San Antonio, TX, 78249
  • Crystal Ice Palace
    16 min walk
  • University of Texas at San Antonio
    3 min drive
  • Huebner Oaks
    4 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    14 min drive

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

WoodSpring Suites San Antonio UTSA - Medical Center

Hotel in Northwest Side
A fitness center, laundry facilities, and free self parking are available at this hotel. WiFi in public areas is free. Other amenities include a vending machine.
WoodSpring Suites San Antonio UTSA - Medical Center offers 123 accommodations with air conditioning. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).
Recreational amenities at the hotel include a fitness center.
WoodSpring Suites San Antonio UTSA - Medical Center features a fitness center, a vending machine, and laundry facilities. Wireless Internet access is complimentary. Onsite uncovered self parking is complimentary.

WoodSpring Suites San Antonio UTSA - Medical Center has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.25 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

WoodSpring Suites San Antonio UTSA - Medical Center Hotel
WoodSpring Suites San Antonio UTSA - Medical Center San Antonio

WoodSpring Suites San Antonio UTSA - Medical Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 129 out of 242 reviews" "
Rating 8 - Good. 50 out of 242 reviews" "
Rating 6 - Okay. 27 out of 242 reviews" "
Rating 4 - Poor. 15 out of 242 reviews" "
Rating 2 - Terrible. 21 out of 242 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Dan

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
We checked in at 1:30 A.M. No real problem there because we called ahead at 6:00 PM and let them know we would be late. When we arrived, the clerk told us that they had (previously) reserved a room on the 4rth floor for us, but their elevator was out of service, so the check-in clerk was quick on his feet. He saw that I walk with a cane, and offered us a handicap room on the first floor. all good so far, but 3 issues. 1. There were dead crickets on the floor under the chair, located next to the bed. 2. The bed was extremely low, like maybe 18" above the floor. Very hard to get out of, especially if you are handicapped. I think the box spring was missing. 3. On check out day, Sunday morning, at around 8:45 a.m., a hotel employee, we assume a member of the cleaning crew, used their master key and barged into the room, not knowing that it was occupied. Luckily me wife was dressed and in the bathroom doing her make-up in the bathroom, so they didn't get very far into the room and see that I was still asleep. No real harm, other than it surprised my wife, and was very awkward, to say the least. As a final note, I was disappointed that there was no coffee maker service in the room. We got coffee from the lobby, but I prefer my coffee before I get dressed and showered.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 27 nights in Aug 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay, all the staff where very friendly and helpful. The location was great and easy to get to. No carpet, wood floors! But most of all, the price was GREAT!!! Short or long term stays, book it. Shopping areas all within a mile of the porperty.
Stayed 11 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and has decent comfy beds. No-frills but very decent.
Stayed 14 nights in Sep 2024

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet only missing breakfast. But plenty of restaurants in the area.
Stayed 2 nights in Sep 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nothing glamorous, but clean and pretty comfy for a quick and cheap stay. Good location to Six Flags and restaurants and shopping.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and comfortable place…I live here 3 perfect weeks …Recommend!!!
Stayed 7 nights in Aug 2024

2/10 Terrible

Matthew, San Antonio

Traveled with pets
Liked: Cleanliness
I am currently suing their area manager, Cindy Hernandez, in court. She will pay dearly for violating my state and federal rights.
Stayed 18 nights in Aug 2024

2/10 Terrible

Naviteja

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Anahi

Disliked: Cleanliness, staff & service, property conditions & facilities
The room that I stayed in was infested with roaches . When I went to the front desk to ask to switch rooms the person said the best they could do was spray the room with repellent and it didn’t work because there were still roaches popping up everywhere . Absolutely disgusting had to book somewhere else for the last night because I couldn’t stand it anymore.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gilbert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My two week stay here was perfect. I can’t remember his name, but the evening front desk employee was helpful, professional and always eager to help me. His service was impeccable!
Stayed 13 nights in Aug 2024

4/10 Poor

Melanie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Too warm in elevator, only 1 elevator on 4 floors, dirty in elevator, all vending broken, pet fee was more than room fee, this was not listed on hotels.com, I had to sign 8 forms to check in. Unreasonable.
Stayed 1 night in Aug 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 5 nights in Jul 2024

10/10 Excellent

Nilda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located at a centralized location. Easy access to shopping and food.
Stayed 27 nights in Jul 2024

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bring your own hotspot!
Wi-Fi sucks, but a great place!!
Stayed 7 nights in Jul 2024

2/10 Terrible

Iosif, Forked River

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Adolfo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

2/10 Terrible

Matthew

Traveled with pets
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
As I was unloading my belongings to check in this hotel, one of their regular residents told me to be careful with my truck because there are a lot of auto theft taking place there. My truck was broken into within days of my stay and when I reported the missing security camera that should have caught the criminal on video was missing entirely with just two wires sticking out of the wall. Cindy Hernandez, the area manager, retaliated against me when I reported this to her parent company and kicked me out of my hotel room despite having paid for an additional 10 days. Mrs. Hernandez also informed me that I would also not be receiving a refund either because she doesn’t care that I am a disabled registered nurse.
Stayed 28 nights in Jun 2024

10/10 Excellent

Larry

Stayed 2 nights in Jun 2024

10/10 Excellent

JORGE

Stayed 7 nights in Jul 2024

10/10 Excellent

John

Business traveler
Liked: Property conditions & facilities
Great clean nice
Stayed 7 nights in Jul 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Great
Stayed 7 nights in Jul 2024