We checked in little after4pm which is checking start time, but no one at the front desk and there is no bell or phone to call. I had to look up hotel phone # to get someone. Room was clean. But room has absolutely NO amenities from sopa, shampoo, conditioner, no dispenser, no hair dryer, no dish or cups, of course no condiments, in cabinet though it is equipped with mini kitchen like electric stove. We asked about basic amenities like shampoo and conditioner, and we were told they don't have them in stock and don't know when it will be in so go get from Walmart. Only got a soap. I never been to a hotel like this place that has absolutely nothing. Also there is no trash can in bathroom. I will say stuffs are nice and friendly. I think it's more management issue if they cannot track basic items in stock. We will not return.