DoubleTree by Hilton San Antonio Northwest

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton San Antonio Northwest

Property entrance
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Courtyard

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
6809 N Loop 1604 W, San Antonio, TX, 78249
  • University of Texas at San Antonio
    4 min walk
  • Whataburger
    1 min walk
  • San Antonio Station
    20 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    17 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton San Antonio Northwest

4-star hotel in La Cantera District
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
DoubleTree by Hilton San Antonio Northwest offers 130 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton San Antonio Northwest features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 3493 square feet (325 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite secured self parking is complimentary.

DoubleTree by Hilton San Antonio Northwest is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Fire & Water - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fire & Water

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3,493 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 45 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest

DoubleTree by Hilton San Antonio Northwest Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 505 out of 1001 reviews" "
Rating 8 - Good. 238 out of 1001 reviews" "
Rating 6 - Okay. 114 out of 1001 reviews" "
Rating 4 - Poor. 77 out of 1001 reviews" "
Rating 2 - Terrible. 67 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Crystal

Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Stayed 2 nights in Aug 2024

10/10 Excellent

Regina

Stayed 1 night in Aug 2024

10/10 Excellent

Erika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and amazing !
Stayed 1 night in Sep 2024

8/10 Good

Jorge

Stayed 1 night in Aug 2024

10/10 Excellent

Mercedes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love to stay there, excellent location, beautiful smell and comfy.
Stayed 1 night in Aug 2024

10/10 Excellent

Gracie

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast took a long time to be served.
Stayed 1 night in Aug 2024

10/10 Excellent

Dereck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
The stay was so good but when I left there were thousands of black ants inside and outside of my truck. It was awful. I spent an hour cleaning just the ants out and im still finding them. It was horrible.
Stayed 1 night in Aug 2024

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
I think it’s the “scent” they use in the lobby is off putting smells like body order. Maybe use a different sent. I have stayed there multiple times and I always smell it in the lobby, doesn’t smell great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive friendly, and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruksana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Friendly staff 😊
Stayed 2 nights in Aug 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jul 2024

10/10 Excellent

Rocelious

Stayed 1 night in Aug 2024

10/10 Excellent

DIEGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and very close to the shops at la Cantera. The room was clean and the staff was nice.
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great, staff very friendly!!
Stayed 1 night in Jul 2024

10/10 Excellent

Heaven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lekesha

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious and clean!! And Our bartender (I really wished I remembered her name) she was truly amazing she’s loves her job and it showed!! Front desk was also very nice and helpful. Thank you Doubletree Northwest for making our anniversary night special and one to remember!!❤️
Stayed 1 night in Jul 2024