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This property was simply beautiful. Meticulously kept rooms. Staff was excellent. Zero complaints

My only issue was the bed was squeaky

the resort was beautiful. loved the pool the kitchen was very nice .very clean. Eiden was very nice and helpful...activity director Karen was awsome and very helpful . making sure all our activities were set up. due to mother nature the beach was not available but there were other beaches near by. karen booked us a tour to check out the Mayan ruins and cave tubing with lunch included. we had an awsome time.....Eddy and Mike {tour guides} were really cool and made sure everyone was comfortable and was having a great time ,they also were very knowledgeable

This was a wonderful little boutique hotel. The staff was friendly. The hotel was beautiful and clean. Every room has an ocean view. The beach is clean and raked regularly. Elvis at the beach bar makes amazing drinks. Breakfast is included and made fresh. My family really enjoyed this hotel and would go back. Our only issue is the beds are very firm and we prefer softer mattresses.

The property was amazing the staff was very friendly always able to help the views were immaculate. I will be back.

Very clean, very nice owner and very helpful! We really enjoyed our time, very relaxing and pretty!

When we arrived we were met by Leo who was our contact for the entire stay. He was our bartender, waiter, and tour guide. Leo made our vacation memorable, he went above and beyond. The resort was beautiful and all the employees where friendly and did everything to make sure we were comfortable and happy. When we go back to San Ignacio we will be staying at this resort again. The food was amazing.

Don’t give it another thought- book your stay at The Banks! I promise you won’t regret it! Beautiful property with no detail spared- Our family of four stayed at The Banks at the end of May for 3 nights and we wished we could have extended our stay. We stayed in a beautiful 3 bedroom villa on the river, the rooms were beautiful and spacious, very clean and we loved the outdoor showers. We also had our own plunge pool that was definitely larger than your average plunge pool. Humo, the restaurant onsite was delicious and had several options to choose from. We also visited the Sleeping Giant for dinner one evening and had wonderful pizza at Donatos. At The Banks we enjoyed kayaking down the Sibun River, riding bikes, and hiking. We rented a car from the BZE airport which I would highly recommend- this made it easy and convenient to take days trips- we visited St. Herman’s cave and did their tubing tour, the Blue Hole national park (amazing), Armenia (a local village nearby, we ate lunch at Hibiscus), and drove to the Mayan ruins- Xunantunich. Special thanks to Gianni- our amazing bartender-he went above and beyond, Jessica the manager- she was so sweet and always asked about our day, and Jair one of our servers. 10 out of 10 recommend The Banks- you will love it!