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Casa León Royal Retreat

4.0 star property

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Photo gallery for Casa León Royal Retreat

Outdoor pool, pool umbrellas, sun loungers
Aerial view
Outdoor pool, pool umbrellas, sun loungers
Lobby
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Spa
  • Housekeeping
  • Bar
  • Pool
  • Gym

Explore the area

Map
Calle Mozart No. 3, Monte Leon - Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35109
  • Maspalomas Lighthouse
    ‪15 min drive‬
  • Maspalomas Dunes
    ‪16 min drive‬
  • Palmitos Park
    ‪17 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪39 min drive‬

Room options

View all photos for Classic Double Room (Lion's Rest)

Classic Double Room (Lion's Rest) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Double Room (Lion's Rest)

  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room (Lion's View)

Panoramic Double Room (Lion's View) | Balcony

Panoramic Double Room (Lion's View)

  • 452 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Lion's Kingdom)

Deluxe Suite (Lion's Kingdom) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Suite (Lion's Kingdom)

  • 775 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (Located in garage zone)

Standard Double Room (Located in garage zone) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Double Room (Located in garage zone)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Garden View (Lion's Dream)

Double Room, Garden View (Lion's Dream) | Living area | 25-inch flat-screen TV with cable channels, TV

Double Room, Garden View (Lion's Dream)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room (Located under restaurant zone)

Superior Double Room (Located under restaurant zone) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Double Room (Located under restaurant zone)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Casa León Royal Retreat

4-star San Bartolomé de Tirajana hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Casa León Royal Retreat offers 25 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature down comforters. 25-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, facials, and body wraps.
In addition to an outdoor pool, Casa León Royal Retreat provides an outdoor tennis court, a hot tub, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a fitness center, spa services, and a library. For a surcharge, the property provides an area shuttle within 11 kilometers and an airport shuttle (available 24 hours).

Casa León Royal Retreat is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Casa León - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 11 km
  • Free beach shuttle
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa León

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Golf driving range
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Winery release events
  • Yoga classes

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • In-room roll-in shower
  • Magnifying mirror
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of BAM 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are available for BAM 120.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: BAM 69 per room (one-way)
  • Pet fee: BAM 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BAM 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
Property Registration Number E-35-1-0002042

We should mention

Cash transactions at this property cannot exceed BAM 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Casa León Hotel San Bartolome de Tirajana
Casa León Hotel
Casa León San Bartolome de Tirajana
Casa León Bartolome Tirajana
Casa León
Casa León Royal Retreat Hotel
Casa León Royal Retreat San Bartolomé de Tirajana
Casa León Royal Retreat Hotel San Bartolomé de Tirajana

Casa León Royal Retreat Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 26 out of 30 reviews
Rating 8 - Good. 3 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning. Wonderful service.
Wonderful hotel. 5 stsrs all the way
Stayed 3 nights in Feb 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but with one exception
Lovely hotel and spa, with amazing views. Staff were all very helpful. The evening meals should have been a higher quality
Stayed 5 nights in Dec 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa León Royal Retreat is quite simply the finest anywhere, superb location, peace calm tranquility a Shangri-la. The comfort and ambience was first class the cuisine high quality and staff incredible, warm ultra friendly totally professional. We had one of our most enjoyable breaks anywhere. Highly recommended.
Stayed 6 nights in Sep 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to relax in a calm & peaceful environment away from the hustle and bustle of Maspolomas. The food was outstanding & the staff friendly and attentive. Definitely somewhere we would be happy to both recommend and return to.
Stayed 7 nights in Feb 2023

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at a great hotel.
Casa Leon is a lovely hotel in an excellent location for a relaxed, away from it all, holiday. The staff are superb - friendly and attentive without being overbearing. The only issue of note is the requirement for men to wear long trousers in the evening, a change from our previous visit, and one the isn’t publicised. Totally unnecessary in my view. It’s not the 1950s !
Stayed 7 nights in Feb 2022

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, good food and a lovely relaxing environment. Would not hesitate returning.
Stayed 7 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I like the location, being in the mountains away from the madness of the sea front town area I like that there are only 20 rooms meaning most of the time there are more staff than guests and that means even when the hotel is full it still seems like there is hardly any other guests which in turn makes for a a very relaxing, peaceful, de stress, wind down holiday. I have been here before and this time I did not like that some of the sports equipment was not being maintained, the bicycles were not in very good condition this time and I had to carry out some minor repairs and adjustments myself to the bicycles we used and it was the same story in the gym, one piece of equipment the cross trainer was completely unusable and another, the multi gym was in a poor state of repair and could only bused with caution. The gardens which are normally beautiful were obviously not being maintained as fastidiously as previous visits and some of the walk ways were quite over grown and at least 50% of the lights on the walk ways were not working at night. It was also obvious that they were short staffed on this visit which was probably reason for the short comings we found. I hope the management team can restore Oder and bring Casa Leon back to its former glory as a wonderful oasis in the mountains of Gran Canaria.
Stayed 7 nights in Aug 2019

10/10 Excellent

Nadine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons tout apprécié! L’accueil, le calme, le service, le site. Nous recherchions un hôtel en retrait de Maspalomas pour se poser pour la nuit. Nous avons décidé de quitter plus tard le jour de notre départ afin de profiter de ce site. Je recommande et j’y retournerai sans hésiter mais la prochaine fois, ce sera pour plus d’une nuit.
Stayed 1 night in Jun 2024

8/10 Good

Doris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, Anlage sehr sauber und gepflegt, aber etwasabgelegen. Allerdings idealfür Ruhesuchende. Vom Essen waren wir etwas enttäuscht, nach den vielen guten Bewertungen haben wir eine bessere Qualität erwartet. Aber alles in allen hatten wir erholsame Tage.
Stayed 3 nights in May 2024

10/10 Excellent

Stig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott hotel med stil
Ett koselig lite hotel. Normalt så prater jeg ikke med andre gjester, men her var vi så få og alle snakket med alle. God mat, god service og alt var perfekt. Parkering rett utenfor hotellet. Det finnes ingenting i nærheten. Men med bil eller sykkel så er dette ett fint utgangspunkt.
Stayed 3 nights in Jan 2023

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel y servicio. Super relajante y silencioso.
Stayed 2 nights in May 2022

10/10 Excellent

Mathilde

Stayed 10 nights in Mar 2022

10/10 Excellent

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super ophold med fantastisk betjening og beliggenhed👍
Stayed 7 nights in Jan 2022

10/10 Excellent

Reinhard

Stayed 7 nights in Nov 2021

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En lugn oas med bästa service!
Casa Leon är en fantastisk, lugn och vacker oas där vi fick ladda batterierna på bästa sätt med mycket omtänksam och utmärkt service. Vi njöt av den mycket goda maten och möjligheterna att röra på sig genom diverse pass, gymmet och de sköna morgonpromenaderna i de backiga omgivningarna. Vi längtar redan tillbaka och kommer absolut bo på Casa Leon igen.
Stayed 11 nights in Feb 2020

10/10 Excellent

K, 日本　JAPAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4月に、大人二人と子供一人で１週間こちらのホテルに滞在しました。 飛行機の関係で早めに到着しましたが、ウェルカムドリンクとともに、チェックインをしていると、すぐに部屋に入れると言ってくださりました。 施設は写真で見るよりも素晴らしく、素晴らしい景色と光をうまく取り入れて、よく考えられたデザインに感心しました。 プールは加温されており、外の気温が20度〜25度であっても快適に泳ぐことができました。 スタッフはみんな親切でよく働き、子供にも優しかったです。オーナーの女性がよくホテル内を歩いていて、ホテルの滞在は快適かどうかなどを聞いて回っていたのが印象に残りました。 食事は朝のビュッフェも夜のディナーコースも美味しかったです。夕食は毎日内容が違い、見た目の色彩や盛り付けにもこだわりを感じました。日によってオープンエリアで鉄板焼きをしてくれる日もあり、長期滞在でも飽きません。 清掃が行き届いていてよかった。1日２回の清掃で常に綺麗でした。滞在中に一度、排水溝の流れが悪くなったので、それを伝えると、すぐに清掃してくれて改善していました。 予想していたよりもずっと素晴らしく、子供は帰りのタクシーで号泣するほど楽しかったと言っていました。 おそらく、多くのヨーロッパの高級リゾートホテルでは日本人にとって満足のいくサービスに達っしないのではないかと感じますが、ここのホテルはとてもよかったと思いました。
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diese Unterkunft ist herausragend, von familiären, netten Service geprägt, in ruhiger Lage und mit einem fantastischen Blick auf Maspalomas. Das Frühstück, wie auch das Abendessen von sehr guter Qualität und abwechslungsreichem Genuss. Es hat uns an nichts gefehlt.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kleines, sehr persönlich und liebevoll geführtes Hotel
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Traumhafte Lage in den Bergen. Ruhe und Entspannung. Hervorragendes Essen. Gerne wieder!
Stayed 7 nights in Feb 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra.
Vill säga nästan det bästa hotellet ever samt mycket god och vällagad mat.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underbart hotell på bergen med utsikt över landskapet och havet. Bekvämt och vackert. Lyxigt stora ytor för ett mindre antal gäster som önskar sig lugn och kvalitet i boende. Utmärkt service och trevlig personal.
Stayed 5 nights in Jan 2019

10/10 Excellent

Dieter, Langenfeld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toller Ausblick auf die Canyon Landschaft und das Meer. Toller Pool und Fitnessraum. Ruhe und hervorragendes Essen.
Stayed 7 nights in Nov 2018

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war alles sehr schön , vom Zimmer mit dem einmalig Blick über Maspalomas, bis zum Service, alles zu unserer vollsten Zufriedenheit, vielen Dank für diese schön Zeit!
Stayed 9 nights in Jun 2018

10/10 Excellent

Ehepaar, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vom Empfang bis zur Abreise fühlten wir uns in diesem Hause willkommen und das Personal wie auch die Leitung waren äusserst hilfsbereit und herzlich. Die Lage des Hotels ist einzigartig und ruhig.
Stayed 6 nights in Apr 2018

10/10 Excellent

Kiky, Niedersachsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel, wunderschöne Lage
Meine Erwartungen wurden mehr als erfüllt. Das Hotel hält was es auf der Homepage verspricht.
Stayed 7 nights in Feb 2018