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Club Vista Serena

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Club Vista Serena

Property amenity
Property amenity
Front of property
Terrace/patio
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Laundry
  • Housekeeping

Explore the area

Map
Calle Capricornio, 2, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Holiday World Maspalomas
    9 min walk
  • Maspalomas Botanical Garden
    3 min drive
  • La Tasquita Gallega
    14 min walk
  • Las Palmas (LPA-Gran Canaria)
    28 min drive

Room options

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (1 Adult + 1 Child)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, 1 Double Bed with Sofa bed (1 Adult + 1 Child)

  • 506 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (1 Adult)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, Multiple Beds (1 Adult)

  • 506 sq ft
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment (2 Adults)

Extra beds

Superior Apartment (2 Adults)

  • 506 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment (1 Adult)

Extra beds

Superior Apartment (1 Adult)

  • 506 sq ft
  • Sleeps 1
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (2 Adults)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, 1 Double Bed with Sofa bed (2 Adults)

  • 506 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (2 Adults + 1 Child)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, 1 Double Bed with Sofa bed (2 Adults + 1 Child)

  • 506 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (2 Adults + 2 Children)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, 1 Double Bed with Sofa bed (2 Adults + 2 Children)

  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (3 Adults + 1 Child)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, 1 Double Bed with Sofa bed (3 Adults + 1 Child)

  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (1 Adult + 1 Child)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, Multiple Beds (1 Adult + 1 Child)

  • 506 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (1 Adult)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, 1 Double Bed with Sofa bed (1 Adult)

  • 506 sq ft
  • Sleeps 1
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (2 Adults)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, Multiple Beds (2 Adults)

  • 506 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (3 Adults + 1 Child)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, Multiple Beds (3 Adults + 1 Child)

  • 506 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (2 Adults + 1 Child)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, Multiple Beds (2 Adults + 1 Child)

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (3 Adults)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, Multiple Beds (3 Adults)

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Double Bed with Sofa bed (3 Adults)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, 1 Double Bed with Sofa bed (3 Adults)

  • 506 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, Multiple Beds (2 Adults + 2 Children)

1 bedroom, down comforters, desk, blackout drapes

Standard Apartment, Multiple Beds (2 Adults + 2 Children)

  • 506 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

Club Vista Serena

3-star San Bartolomé de Tirajana hotel, connected to a shopping center in Maspalomas
An outdoor pool, a restaurant, and a swim-up bar are available at this smoke-free hotel. Other amenities include a snack bar/deli, a children's pool, and concierge services.
Club Vista Serena offers 48 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies. Beds feature down comforters. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, bidets, and hair dryers. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Club Vista Serena features an outdoor pool and a children's pool. The hotel offers a restaurant and a snack bar/deli. A swim-up bar is on site where guests can unwind with a drink.

This Mediterranean hotel also offers a library, a terrace, and multilingual staff. Guests can use the health club at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle.

Club Vista Serena is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and 11:00 AM.
Bar Restaurante Vista S. - This family restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Estonian, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:00 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bar Restaurante Vista S.

Things to do

  • Billiards/pool table
  • Children's pool
  • Helicopter/airplane tours
  • Library
  • Outdoor pool
  • Table tennis
  • Wine tours

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 24 buildings
  • Built in 1989
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 39
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
For more details, please contact the property using the information on the booking confirmation
This property requires identification for all guests at check-in, regardless of age.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 12 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 55 (one-way)
  • Late check-out fee: EUR 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts major credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Club Vista Serena
Vista Serena Bartolome Tiraja
Club Vista Serena Apartment San Bartolome de Tirajana
Club Vista Serena San Bartolome de Tirajana
Club Vista Serena Hotel
Club Vista Serena San Bartolomé de Tirajana
Club Vista Serena Hotel San Bartolomé de Tirajana

Club Vista Serena Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 93 out of 265 reviews" "
Rating 8 - Good. 125 out of 265 reviews" "
Rating 6 - Okay. 36 out of 265 reviews" "
Rating 4 - Poor. 7 out of 265 reviews" "
Rating 2 - Terrible. 4 out of 265 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Catalina greeted me on arrival, very genuine, warm and friendly welcome. Apartment great, bottle of water in fridge. Aircon in bedroom. Apartments are not the most modern and a little tired but very clean and has everything you need and a great sized private balcony.
Stayed 1 night in Sep 2024

8/10 Good

EMMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable 2 weeks here. There were 12 of us and we all enjoyed it. The pool was lovely and the Venice pool bar and restaurant was very good too. There was a problem with the cleaning in our second week which was a shame but all in all we had a great time here
Stayed 14 nights in Jul 2024

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice enough stay but there were a few issues that raised my eyebrow a little. Staff are friendly around everywhere of the apartments. When I have raised issues they have been quick to sort it out. They always asked if I needed anything as I often didn;t get room cleaned and they were aware. Rooms are nice, bed comfy, and bathroom very good everything you need. they have food but it is limited but what I prdered was nice. maintenance wasn't all that good in my room, handles needed tightening and mirror in bathroom felt it needed fixing, but not end of the world. Problem with reception it closes at 4 and therefore asking questions or getting help is a problem. if you are leaving after you must get your luggage before 4, you can't get a shower after 4 as it is located downstairs below reception. it's not ideal for those who are flying late. Checkout is too early. I stayed 10 days and asked for late checkout and was told it was 39e. I was only looking for 1/2 hour or more and would pay a small fee - but wasn't paying 39e. It left a sour taste in my mouth after a 10 days booking. The only channel for UK is BBC News and the channel itself is about American! It's in a quiet area and not many people around the pool - the pool is nice though and well maintained. It's near Holidayworld but a very good walk to Yumbo. I would stay here again, but they really do need to fix issues on late checkout or make check out later. I wouldn't stay here if my flight was late
Stayed 10 nights in May 2024

8/10 Good

Carla

Liked: Staff & service
Stayed 5 nights in Apr 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class service
I had a fantastic stay at Club Vista. The service was unbelievable and I had a wide choice of entrees and main courses being a half board stay. The staff went out of their way to make my stay really memorable.
Stayed 8 nights in Nov 2023

6/10 Okay

David

Disliked: Cleanliness, staff & service
Bad attitude
Food was awful bad service had to keep asking for everything with only an attitude in reply. Only interested in bigger parties of English as this was bettter tips I suppose. Food was like microwave garbage
Stayed 4 nights in Mar 2023

4/10 Poor

Ross

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very much in need of some TLC, our room was quite dirty and basic. Location is very far from any beach and will require constant buses and taxis unless you want to stay in the hotel all holiday. Hotel has potential but is lacking that attention to detail. Facilities are a little poor as there was no working wifi when we stayed which meant using a lot of mobile data, our rooms Wi-Fi was broken for the entirety of our stay. TV so tiny it is laughable. On a positive the bed was very comfy and on site food was very nice
Stayed 4 nights in Sep 2022

8/10 Good

Dzintars, Prague

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this property isn't central, but it has its own advantages, like quite environment. To get to the center in Playa de Ingles it would take about 30 minutes walk. But you can take a taxi any time. My apartment was located in front of the pool bar which probably is not the best place if you want to sleep longer on mornings as it gets quite loud (or just shut the window). My apartment had nice living room with kitchen corner and full size fridge with freezer. It was all stuff available for cooking if you want to. Bathroom was average from size, but nice and clean. And with a window. :-) Bedroom with large wardrobe and bed was comfortable. Air conditioner was available. In the living room there was a small LCD TV available which nowadays is too small, especially igf you are there during the Eurovision time. I really appreciated kindness and help of this property staff. Especially lady in reception was professional and very helpful. On the last days of my stay there were some reconstruction works going on which make some unpleasant noise. But property at least softened this uncomfortable situation with a bottle of champagne.
Stayed 11 nights in May 2022

8/10 Good

Verified traveler

Stayed 14 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Friendly staff.
It was great. So clean. Staff very friendly. Well maintained. Very cosy little hotel. Booked and Going back in 2 months.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property could hardly be better. It's about 3km away from city center in a quiet area. I would suggest it to everyone!!! It has/offers all the necessary things except the kitchen items selection is poor (limited options to cook by yourself). Anyone going there should consider taking app 21A, which i think it's the best. It's on 1st floor, it has balcony, view on the swimming pool and away from the street.
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a brilliant experience, staff were very friendly and helpful the maintenance is brilliant and is kept very clean and tidy. Would highly recommend, it is out the way a bit from the main towns so either have to get a taxi or bus or walk but not too expensive in a taxi anyway about 5 euros so couldn’t complain at that. Very pleasant stay
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colorful stay
A cozy hotel in a residential area. Close to bus stops that will bring you to the beach and nearby cities. Prices at the hotel are very reasonable compared with other hotels in the region. Very quiet at night and not near any nightlife seeing how it is in a residential area. Friendly staff and large rooms with balconies.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Didn't have to worry about getting up early for sun beds. Not enough bars close to the hotel.
Stayed 8 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, nice community feel
Warm welcome, free water on arrival, much appreciated after a long flight. Friendly service. Clean & spacious apartment. Only downside was we had to pay for air conditioning & the restaurant was hard to order from as there was no menu or price list. Overall thumbs up
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great place for a quiet getaway
nice big apartments beds comfy shower worked fine nice balcony with table and chairs plenty of beds aroung the pool and the staff at the pool bar were very friendly and food was good. only a 5 euro taxi ride to either playa de inglis or maspolomas
Stayed 7 nights in Apr 2018

10/10 Excellent

sophie, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed here for 5 days with my sister and felt welcomed from the get go. There’s no entertainment at the hotel, but plenty nearby with an amusement park and several shopping centres within walking distance. It isn’t by the beach but taxis aren’t that expensive and the buses and fantastic too. The hotel was clean, the staff were all lovely, wifi was fast and free and I would one hundred percent return. Thank you for a brilliant holiday, Club Vista Serena.
Stayed 4 nights in Dec 2017

10/10 Excellent

julie, bolton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Very welcoming and friendly staff. Lovely little apartments set away from main resorts. Lovely park and walks nearby to go down to the main resort is less than 5 Euro in a taxi. Rooms are a good size and the maid came everyday when we stayed, bar and food also lovely and reasonably priced. Will definitely return one day again.
Stayed 4 nights in Dec 2017

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club Vista Serena fantastic hols for nice chill!!
We are just back from a 1 week stay at the club vista Serena we had a lovely stay apartments & all public areas very clean & comfortable the food at the pool bar is excellent the best we have ever had on a complex the staff are all very friendly the staff at pool bar go above & beyond to be friendly & helpfull & make your experience not to forget especially ani & powlo chefs also very friendly we will be returning to club Vista Serena nxt year we like the area where it’s located you can walk into Maspalomas in about 40mins & walk down to holiday world where the bus stops are located & get public bus out to Mogan & Puerto Rico ect!! At very cheap prices also taxis are very cheap overall we had a fantastic stay & cant wait to go back
Stayed 7 nights in Dec 2017

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and clean
Excellent apartments. Spotless clean. Friendly staff
Stayed 4 nights in Nov 2017

8/10 Good

lorraine , reading uk

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not bad for a short stay
Apartments nice and clean but very dated and could do with some improvements . Swimming pool and bar area nice all staff very friendly and helpful ,no where close by to eat out so taxi is needed nice walk to beach buts it's a long walk !! good if you want a quiet holiday and don't mind jumping in and out of taxis 's .
Stayed 4 nights in Sep 2017

10/10 Excellent

Mr J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good fast check in, very helpful, good size apartment with bedroom, air con and good wi-fi.
Stayed 1 night in Jun 2017

8/10 Good

Yvonne

Liked: Staff & service
Very good for price overall staff was friendly and helpful, accommodation is ok but does need updating
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small complex, quiet and friendly.
The resort is small in comparison to many of the others within the area. The rooms are plenty big enough for a couple or a family with younger children. You have a small area to the front with a patio table, a living area, breakfast bar and kitchen, good size bedroom, and bathroom. The room was cleaned daily and new towels as required. On arrival, there was a little pack with washing up bits and a bottle of water in the fridge. The on-site shop was useful and was open until late and there is a Spar very close by. The pool was clean and tidy. We didn't really eat there other than to have chips. The wifi in the pool area is free but very slow, however, we were able to access this even in our apartment which was a bonus. We walked to Playa de Ingles which took 30 mins and to the beach at Maspalomas by Taxi which cost 4.50 Euros or a 50-minute walk. In addition, the 'Holiday World' arcades and small fun fair are about 10 minutes away. On a Saturday and Wednesday there is a large market 10 minutes walk.We hired a car to visit Playa De Mogan, Perto Rico and Pimentos Park. However, you could easily get a taxi or the bus to Pimentos and AquaLand. If you are looking for a place near nightlife this is not the place for you but if you like a quiet holiday by the pool this is perfect.