See all properties

Kumara Serenoa by Lopesan Hotels

4.0 star property

Choose dates to view prices

Photo gallery for Kumara Serenoa by Lopesan Hotels

3 outdoor pools, pool umbrellas, sun loungers
Breakfast, lunch and dinner served
Poolside bar
Sundeck
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • All inclusive
  • Bar
  • Pool
  • Gym

Explore the area

Map
Touroperador fritidsresor 4, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Maspalomas Dunes
    ‪2 min drive‬
  • Yumbo Shopping Center
    ‪4 min drive‬
  • Maspalomas Lighthouse
    ‪9 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪29 min drive‬

Room options

View all photos for Suite, Terrace, Pool View

Minibar, in-room safe, desk, laptop workspace

Suite, Terrace, Pool View

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, Terrace, Pool View

Minibar, in-room safe, desk, laptop workspace

Suite, Terrace, Pool View

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, laptop workspace

Family Suite

  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Adults Only Junior Suite (+18 years)

Adults Only Junior Suite (+18 years) | Minibar, in-room safe, desk, laptop workspace

Adults Only Junior Suite (+18 years)

  • 291 sq ft
  • Golf view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Adults Only Suite (+18 years)

Adults Only Suite (+18 years) | Minibar, in-room safe, desk, laptop workspace

Adults Only Suite (+18 years)

  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

6 outdoor pools, pool umbrellas, sun loungers

Lopesan Costa Meloneras Resort & Spa

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, (1013)
The price is $377
per night
$404 total
includes taxes & fees
Mar 24 - Mar 25
Lopesan Costa Meloneras Resort & Spa

About this property

Kumara Serenoa by Lopesan Hotels

4-star hotel in Maspalomas
Along with 3 outdoor pools, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Kumara Serenoa by Lopesan Hotels offers 144 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Kumara Serenoa by Lopesan Hotels are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Kumara Serenoa by Lopesan Hotels features 3 outdoor swimming pools, a fitness center, and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This eco-certified hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site. A total renovation of this property was completed in June 2020.

Kumara Serenoa by Lopesan Hotels is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Palmera Buffet - This buffet restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Kumara Serenoa by Lopesan Hotels are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmera Buffet

Things to do

  • 3 outdoor pools
  • Children's pool
  • Concerts/live shows
  • Gym
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • Built in 1988
  • Lifeguards
  • Renovated entire property - June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Bungalows Dunabeach Property San Bartolome de Tirajana
Duna Beach Hotel
Duna Beach Hotel Maspalomas
Duna Beach Maspalomas
Duna Beach Apartments Hotel Maspalomas
Duna Beach Apartments Maspalomas, Gran Canaria
Duna Beach Bungalows
Bungalows Dunabeach Hotel Maspalomas
Bungalows Dunabeach Hotel
Bungalows Dunabeach Maspalomas
Bungalows Dunabeach
Bungalows Dunabeach Property
Bungalows Dunabeach San Bartolome de Tirajana
Dunabeach
Kumara Serenoa by Lopesan Hotels Hotel
Kumara Serenoa by Lopesan Hotels San Bartolomé de Tirajana
Kumara Serenoa by Lopesan Hotels Hotel San Bartolomé de Tirajana

Kumara Serenoa by Lopesan Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 271 reviews
Rating 8 - Good. 86 out of 271 reviews
Rating 6 - Okay. 23 out of 271 reviews
Rating 4 - Poor. 5 out of 271 reviews
Rating 2 - Terrible. 2 out of 271 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Adrianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was lovely, breakfast was very good, staff was very friendly and kind. The lady from entertainment team was great with pilates and stretching classes. However, there were a lot of 'hidden' fees which I didn't like. You want to play ball pool - pay; want to use safety box in your room? pay. You need to iron your clothes? you need to pay for laundry service per each item you need to iron. Also, if you opt in for all inclusive a lot of drinks are not included in it. It didn't matter much for me as i'm not a drinker. Location wise - if we didn't have a car it would be tricky as the hotel is bit far from main centre.
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delivered on their images!
This property delivered on all the images they offer in their profile. Contemporary, clean, great staff, and great experience. The 1 thing is that is somewhat remote from the dunes or town. If you prefer all inclusive - a great option. Otherwise reception will call you a taxi within minutes.
Stayed 8 nights in Oct 2024

8/10 Good

JAY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place with nice pool area
The hotel has a nice entrance and lobby area where you can sit and enjoy views of the rest of hotel. I got my room just after 2pm (check in time). There are lower rooms down at pool area level and upper rooms which surround the pool one level up. There is an optional secluded adults area which have same rooms and a small pool which you pay extra for if you want to be away from busy family area main pool. Junior suites were decent. Nice bedroom, small lounge with TV, and a nice spacious modern bathroom with shower. They forgot to put a coffee machine in my room. You only get water bottle on first day, rest of time you need water you've to purchase. I found the AC in room a bit weak, you don't feel it much coming out of vents. You have to put it on for sometime for the room to get to required temperature. Restaurant area has a bar near pool where you can have drinks and snacks. Service is ok... But some of the staff can't speak /understand English well enough in my view. You have to repeat yourself. Main restaurant area seating is ok, slightly small and congested compared to other hotels I have been. So you keep having to dodge people if the place is busy. Food is average in my view. Fish was terrible. Other dishes such as beef and chicken were good. Not a huge selection of deserts like other hotels. Service was friendly enough and efficient. Parking is available outside.
Stayed 4 nights in Jul 2024

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , location away from resort centres so need car or taxi , no amenities close by
Stayed 2 nights in Apr 2024

10/10 Excellent

Darren

Stayed 7 nights in Apr 2024

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite resort we was 20 girls on a hen do! We wasn’t being loud but two people asked us to keep noise down we was only talking around the pool in the middle of the day! Great for family’s and older people. They should provide free water in the rooms. And coffe in room is only one per person per day.
Stayed 3 nights in Mar 2024

10/10 Excellent

Simran

Stayed 3 nights in Jan 2024

10/10 Excellent

Maciej

Stayed 2 nights in Nov 2023

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here a few times, it’s great for a relaxing break with a nice pool
Stayed 5 nights in Nov 2023

8/10 Good

Andree-Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Ross Oliver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and excellent staff. I just didn't like the location. Nothing near by and the surrounding area is run down and empty. Hotel is fantastic so we just stayed inside for three days .
Stayed 3 nights in Jun 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the rooms were comfortable. The staff were very efficient and looked after you
Stayed 3 nights in Jun 2023

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place outside noisy center!
Amazing place with amazing service!
Stayed 2 nights in May 2023

10/10 Excellent

Dragan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Amazing pool and overall beautiful property.
Stayed 5 nights in Mar 2023

8/10 Good

Antonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely property but quite remote, if you want to walk to playa Del ingles it’s 40 mins as you can’t get through bu the golf club sand dunes so on the map it looks like you are really close , also no tea making facilities, only coffe machine which was disappointing
Stayed 2 nights in Feb 2023

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Stephen John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A

8/10 Good

David, london

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022

6/10 Okay

Michael Joseph

Liked: Property conditions & facilities
Disliked: Cleanliness
Check in chaotic. First time I have ever been asked to fix a time on check in for breakfast, lunch and dinner. Housekeeping was not great - linen not changed for several days even when requested. Smell of drains. Area around pool dirty with old cups and straws that other customers don't place in bins. Alot of confusion around all inclusive and extra all inclusive. Kuch nicer hotels in same area for price range
Stayed 11 nights in Sep 2022

10/10 Excellent

Nien-Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022