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Gloria Palace San Agustin Thalasso & Hotel

4.0 star property

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Photo gallery for Gloria Palace San Agustin Thalasso & Hotel

3 outdoor pools, pool umbrellas, sun loungers
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
1 bedroom, premium bedding, minibar, desk
Front of property - evening/night
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Hot Tub
  • Room service

Explore the area

View in a map
Calle Las Margaritas, s/n, San Agustin, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, San Agustin Beach
    ‪8 min walk‬
  • Place, Yumbo Shopping Center
    ‪5 min drive‬
  • Place, Maspalomas Dunes
    ‪8 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪21 min drive‬

Room options

View all photos for Standard Room (1 adult + 1 child)

1 bedroom, premium bedding, minibar, desk

Standard Room (1 adult + 1 child)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View (2 Adults)

1 bedroom, premium bedding, minibar, desk

Double Room, Sea View (2 Adults)

9.2 out of 10
Wonderful
(36 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View (3 Adults)

1 bedroom, premium bedding, minibar, desk

Double Room, Sea View (3 Adults)

  • 215 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Sea View (2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, desk

Double Room, Sea View (2 Adults + 1 Child)

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (2 adults)

1 bedroom, premium bedding, minibar, desk

Double Room (2 adults)

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (2 adults + 1 child)

1 bedroom, premium bedding, minibar, desk

Double Room (2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room (2 Adults)

1 bedroom, premium bedding, minibar, desk

Family Room (2 Adults)

  • 301 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (2 Adults + 2 Children)

1 bedroom, premium bedding, minibar, desk

Family Room (2 Adults + 2 Children)

  • 301 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room (3 adults)

1 bedroom, premium bedding, minibar, desk

Double Room (3 adults)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room (2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, desk

Family Room (2 Adults + 1 Child)

  • 301 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (2 Adults + 3 Children)

1 bedroom, premium bedding, minibar, desk

Family Room (2 Adults + 3 Children)

9.2 out of 10
Wonderful
(5 reviews)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (3 Adults + 1 Child)

1 bedroom, premium bedding, minibar, desk

Family Room (3 Adults + 1 Child)

  • 301 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (3 Adults)

1 bedroom, premium bedding, minibar, desk

Family Room (3 Adults)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (3 Adults + 2 Children)

1 bedroom, premium bedding, minibar, desk

Family Room (3 Adults + 2 Children)

  • 301 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (4 Adults + 1 Child)

1 bedroom, premium bedding, minibar, desk

Family Room (4 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (4 Adults)

1 bedroom, premium bedding, minibar, desk

Family Room (4 Adults)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room Single Use

1 bedroom, premium bedding, minibar, desk

Standard Double Room Single Use

7.6 out of 10
Good
(11 reviews)
  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite (2 Adults)

1 bedroom, premium bedding, minibar, desk

Junior Suite (2 Adults)

7.6 out of 10
Good
(4 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite (2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, desk

Junior Suite (2 Adults + 1 Child)

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

Gloria Palace San Agustin Thalasso & Hotel

4-star hotel in San Agustin
Jump on Gloria Palace San Agustin Thalasso & Hotel's free shuttle and catch some rays a the beach, spend the day relaxing at the full-service spa, or enjoy a meal at one of the hotel's 2 restaurants.
Gloria Palace San Agustin Thalasso & Hotel offers 452 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thalasso Gloria has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Some rates at Gloria Palace San Agustin Thalasso & Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. At Gloria Palace San Agustin Thalasso & Hotel you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This eco-certified hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

Gloria Palace San Agustin Thalasso & Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Gorbea - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Onsite venue #2 - This buffet restaurant specializes in international cuisine. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Gloria Palace San Agustin Thalasso & Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 5 bars/lounges
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gorbea

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 20 2026 to April 26 2026 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 11 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: EUR 2.50 per day
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 15 years old are not allowed in the spa

Property is also known as

Gloria Palace
Gloria Palace Hotel San Agustin
Gloria Palace San Agustin
Gloria Palace San Agustin Thalasso
Gloria Palace San Agustin Thalasso & Hotel
Gloria Palace Thalasso
Gloria Palace Thalasso & Hotel
Gloria Palace Thalasso Hotel San Agustin
Hotel Gloria Palace
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso Hotel
Gloria Palace Thalasso Hotel
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Gloria San Agustin Thalasso &
Gloria Palace San Agustin Thalasso Hotel
Gloria Palace San Agustin Thalasso & Hotel Hotel

Gloria Palace San Agustin Thalasso & Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 444 out of 1003 reviews
Rating 8 - Good. 386 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, nice room with all of the essentials. The facilities are great, pool not overcrowded and communal areas kept clean and nice. The staff is amazing, special shout out to Rita Suares in the restaurant, she was the kindest. The reason I’m giving 4 stars instead of the 5, the food is decent, but not amazing. I love Spain and Spanish food, which I felt was lacking. Overall i would recommend
Stayed 5 nights in Jun 2025

8/10 Good

Poppy

Stayed 7 nights in Jun 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Amenities
The quiet and the SPA.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shimon

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Jun 2025

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, a really nice hotel. The spa massages were a little disappointing - especially given the price but overall it was a great stay. Food options at the snack bar for during the day and late at night were a little limited
Stayed 2 nights in Apr 2025

10/10 Excellent

Cristo

Liked: Cleanliness, property conditions & facilities, room comfort

Para volver

Ha sido una sorpresa muy grata. El hotel, aunque es uno de los pioneros en la isla de gran Canaria, se mantiene en un estado magnifico. Los buffets son variado y de una calidad fantástica, con zonas que cocinan pescado y carne al momento. Las habitaciones amplias y confortables. Fuimos con nuestra perrita y son uno de los pocos establecimientos que son pet friendly. Volveremos sin duda.
Stayed 1 night in May 2025

10/10 Excellent

Nicholas Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a week and will definitely come back. It is a fantastic hotel, the room was a great size, modern with everything we needed for a great stay. We only had breakfast which was good with quite a good variety/selection. The area the hotel is (San Augustin) is quite quiet but nice approx 5 min walk from lovely beach and approx 30 mins walk away from Playa de Ingles. The swimming pools in the hotel are lovely and if travelling with kids there is a child friendly pool complete with slide !! Overall we are really pleased with our stay, will definitely come back again and highly recommend to others.
Stayed 7 nights in May 2025

6/10 Okay

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was superb, very nice, and bed comfortable. Far from resort centre however easily reachable by bus. The big Negative for me was the food, the evening buffet was almost all Cold (despite that it is supposed to be hot). I did not eat particularly late in the sitting so it must have been even colder later on. The breakfast was warmer however food options not great. For a resort hotel outside of the town centre, where dining options are limited, the food should be better
Stayed 1 night in May 2025

8/10 Good

Hiu Nam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly, courteous and very helpful. It's a large hotel with plenty of facilities and entertainment. No shortage of seating at the buffet restaurant for breakfast. Rooms were very comfortable with a useful mini fridge. Nice balcony area in each room. Sound proofing could have been better, light could be seen coming in around the door edges so sound also got in easily which meant that you could hear other guests passing in the corridor. On the other side, the entertainment sometimes went on late (1am) and if your room was nearby, you could be disturbed. Staff were very helpful in moving us further away which helps that problem. The breakfast buffet had a very wide choice including freshly cooked eggs, bacon, pancakes and was of high quality. The Gorbea restaurant in 9th floor have a nicer quieter ambience with a wonderful view to the sea. The food there was exquisite and not exorbitantly priced. There was a good variety of entertainment throughout the day with games, pool activities during the day and musical acts in the evening. Our one major suggestion would be to have more clearly defined outdoor smoking and non smoking areas. We were occasionally disturbed by cigarette smoke on the sun deck and even on our balcony by people smoking nearby.
Stayed 7 nights in Apr 2025

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Faye

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Clean, lovely pools, kids enjoyed the slides, arcade and activities. Food was lovely and enjoyed that we could walk to the beach and then up to the town I would highly recommend
Stayed 7 nights in Apr 2025

8/10 Good

Beatriz

Liked: Staff & service
Stayed 5 nights in Apr 2025

4/10 Poor

Ewelina Malgorzata

Disliked: Property conditions & facilities
Remodeling big swimming pool on time my daughter vacation in it. I complain about it to front desk, but one resolution was move her to 9 floor room. I m not recommend this place for my friends. Noise with this project not let my daughter full relax and I don’t know that was good my investment
Stayed 9 nights in Apr 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Karl H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

We have a fantastic weekend
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2025

10/10 Excellent

Eva

Utsikt från restaurang Gorbea
Stayed 28 nights in Feb 2025

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive hotel with option to have half board. Great variety of foods on offer. Lots of activities for all ages. Most staff are helpful. Fresh bottled water every day.
Stayed 7 nights in Feb 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

6/10 Okay

Hugo Manuel

Liked: Staff & service
Disliked: Cleanliness
The food was terrible, every meal was below average for what we paid. The rooms were not clean properly even after we complained. I got food poisoning for 2 days after eating the seafood in the hotel restaurant. Lost 2 days of my holoday being sick due to this. The Table tennis rackets were all broken, loose tiles aroind the pool, broken lights around the property. The entertainment was bad too. I would not stay here again.
Stayed 14 nights in Feb 2025

10/10 Excellent

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Hola, mi esposa y yo quedamos muy contentos con nuestra estancia con ustedes, tan contentos que ya hemos reservado otra estancia para el próximo invierno. Las toallas gratuitas y el agua fresca en la habitación todos los días fue una experiencia positiva.
Stayed 8 nights in Feb 2025

8/10 Good

Zaidoun

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay , large comfortable room. Hotel was very clean. Parking was easy, plenty of street parking if the hotel parking is full. Breakfast and dinner was really good standard with plenty of options everyday. Things to improve : Gym needs updating, and would be nice if the hours are more flexible ( it was open from 7am - 9 pm) Iron not available due to fire safety risk Water in the room was not complimentary
Stayed 7 nights in Jan 2025