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Gloria Palace San Agustin Thalasso & Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Gloria Palace San Agustin Thalasso & Hotel

3 outdoor pools, pool umbrellas, sun loungers
View from room
Premium bedding, minibar, desk, blackout drapes
Premium bedding, minibar, desk, blackout drapes
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
  • Pet friendly
  • Bar
  • Hot Tub

Explore the area

Map
Calle Las Margaritas, s/n, San Agustin, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Las Burras Beach
    ‪9 min walk‬
  • San Agustin Beach
    ‪10 min walk‬
  • English Beach
    ‪4 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪26 min drive‬

Room options

View all photos for Standard Room (1 adult + 1 child)

Premium bedding, minibar, desk, blackout drapes

Standard Room (1 adult + 1 child)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View (2 Adults)

Premium bedding, minibar, desk, blackout drapes

Double Room, Sea View (2 Adults)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View (3 Adults)

Premium bedding, minibar, desk, blackout drapes

Double Room, Sea View (3 Adults)

  • 215 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Sea View (2 Adults + 1 Child)

Premium bedding, minibar, desk, blackout drapes

Double Room, Sea View (2 Adults + 1 Child)

  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (2 adults)

Premium bedding, minibar, desk, blackout drapes

Double Room (2 adults)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (2 adults + 1 child)

Premium bedding, minibar, desk, blackout drapes

Double Room (2 adults + 1 child)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room (2 Adults)

Premium bedding, minibar, desk, blackout drapes

Family Room (2 Adults)

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (2 Adults + 2 Children)

Premium bedding, minibar, desk, blackout drapes

Family Room (2 Adults + 2 Children)

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room (3 adults)

Premium bedding, minibar, desk, blackout drapes

Double Room (3 adults)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room (2 Adults + 1 Child)

Premium bedding, minibar, desk, blackout drapes

Family Room (2 Adults + 1 Child)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (2 Adults + 3 Children)

Premium bedding, minibar, desk, blackout drapes

Family Room (2 Adults + 3 Children)

  • 301 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (3 Adults + 1 Child)

Premium bedding, minibar, desk, blackout drapes

Family Room (3 Adults + 1 Child)

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (3 Adults)

Premium bedding, minibar, desk, blackout drapes

Family Room (3 Adults)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (3 Adults + 2 Children)

Premium bedding, minibar, desk, blackout drapes

Family Room (3 Adults + 2 Children)

  • 301 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (4 Adults + 1 Child)

Premium bedding, minibar, desk, blackout drapes

Family Room (4 Adults + 1 Child)

  • 301 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (4 Adults)

Premium bedding, minibar, desk, blackout drapes

Family Room (4 Adults)

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room Single Use

Premium bedding, minibar, desk, blackout drapes

Standard Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite (2 Adults)

Premium bedding, minibar, desk, blackout drapes

Junior Suite (2 Adults)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite (2 Adults + 1 Child)

Premium bedding, minibar, desk, blackout drapes

Junior Suite (2 Adults + 1 Child)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

Gloria Palace San Agustin Thalasso & Hotel

4-star hotel in San Agustin
Jump on Gloria Palace San Agustin Thalasso & Hotel's free shuttle and catch some rays a the beach, spend the day relaxing at the full-service spa, or enjoy a meal at one of the hotel's 2 restaurants.
Gloria Palace San Agustin Thalasso & Hotel offers 452 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thalasso Gloria has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Some rates at Gloria Palace San Agustin Thalasso & Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. At Gloria Palace San Agustin Thalasso & Hotel you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This eco-certified hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

Gloria Palace San Agustin Thalasso & Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Gorbea - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Onsite venue #2 - This buffet restaurant specializes in international cuisine. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Gloria Palace San Agustin Thalasso & Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 5 bars/lounges
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gorbea

Things to do

  • 2 outdoor tennis courts
  • 2 spa tubs
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 19 2025 to May 25 2025 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 11 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: EUR 2.50 per day
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 15 years old are not allowed in the spa

Property is also known as

Gloria Palace
Gloria Palace Hotel San Agustin
Gloria Palace San Agustin
Gloria Palace San Agustin Thalasso
Gloria Palace San Agustin Thalasso & Hotel
Gloria Palace Thalasso
Gloria Palace Thalasso & Hotel
Gloria Palace Thalasso Hotel San Agustin
Hotel Gloria Palace
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso Hotel
Gloria Palace Thalasso Hotel
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Gloria San Agustin Thalasso &
Gloria Palace San Agustin Thalasso Hotel
Gloria Palace San Agustin Thalasso & Hotel Hotel

Gloria Palace San Agustin Thalasso & Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 440 out of 1006 reviews
Rating 8 - Good. 402 out of 1006 reviews
Rating 6 - Okay. 107 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ingela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket att önska!
Dåligt städat och personal som inte bjöd på några leenden, tyvärr. Avsaknad av leenden, trevligt bemötande och service!
Stayed 7 nights in Nov 2024

10/10 Excellent

Pedro

Stayed 6 nights in Nov 2024

8/10 Good

Ionut Gabriel

Stayed 7 nights in Oct 2024

4/10 Poor

Marcus

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 10 nights in Nov 2024

10/10 Excellent

Stephen mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, stayed in the family room which had plenty of room. We went all inclusive which had a good choice of food, if you didn’t go all inclusive you would struggle to find many restaurants in the San Agustin area you would need to go further afield
Stayed 8 nights in Oct 2024

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foid was a bit cold
Stayed 6 nights in Oct 2024

6/10 Okay

Richard

Traveled with family
Liked: Room comfort
Stayed 7 nights in Oct 2024

8/10 Good

Thomas

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the hotel for a half-term break. We had a nice and enjoyable week. The accommodation was clean and tidy, we stayed in a family room which was spacious and well equipped for a family. The hotel facilities are good, but many are not available for under sixteens. The pool area can get crowded. But overall the hotel was good. The staff were polite and attentive.
Stayed 7 nights in Oct 2024

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was cold

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
couldn't fault the hotel. Lovely rooms. spotlessly clean and good range of food options at the buffet.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A room with a view
We had a one-week amazing stay on the second floor with our own balcony. The room was very inviting and the many activity facilities of the hotel was enough for us to always stay stimulated. Very friendly staff. Would warmly recommend.
Stayed 7 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time, good breakfast, and dinner, plenty to choose from
Stayed 10 nights in Sep 2024

10/10 Excellent

Karen Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t really fault the hotel. I had the most amazing time as a solo traveller. My room was really spacious and had everything you could need. My hairdryer was broken but fixed within a few hours of drawing attention to it. The entertainment team were great for the daily activities, the water aerobics were difficult as the pool was too deep though. Food was good, lots of choice and the staff were friendly and efficient. If I could pick anything for improvement it would be to replenish the milk and coffee in the room as I ran out and to better advertise what entertainment was on during the day and evening and where. I missed all the yoga and stretching as didn’t realise it was on until the last day and only realised there was daytime activities from being in the right place at the right time.
Stayed 4 nights in Oct 2024

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Michelle

Stayed 7 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Amenities
Overall the hotel and facilities were ok. I noticed a dried up contact lense on the bathroom floor from the previous occupant, so cleaning could have been better. I paid for my stay on arrival and was asked again to pay when leaving. Upon informing them I had paid and showing them the bank transaction I was treated rather rudley with no one seeming to believe me despite the clear proof. This was clearly a mistake they had made and rather than an appolgy and thanking me for my stay they simply informed me I could leave. Reception staff could work on their manners. Ruined what was othwise an alright time.
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

4/10 Poor

Gary

Liked: Cleanliness, staff & service
Stayed 11 nights in Jul 2024

8/10 Good

Michael Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Kuberakumar

Stayed 6 nights in Jul 2024

10/10 Excellent

Anders

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Jul 2024

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July visit
Lovely hotel, facilities are great and also good shopping centre very nearby. Only slight downside was the food at the all inclusive dinner, pretty repetitive.
Stayed 6 nights in Jul 2024

10/10 Excellent

Feargus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Gloria Palace. All staff were so helpful & courteous, Alicia who cleaned our rooms was fabulous. Staff in the Restaurant were also top class, impeccable, kind, courteous & so very helpful. We have never stayed anywhere like this, but we really look forward to coming back next year!!! Amazing resort, highly recommended!!!
Stayed 11 nights in Jun 2024

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

2/10 Terrible

Sandip

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024