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Gloria Palace San Agustin Thalasso & Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gloria Palace San Agustin Thalasso & Hotel

3 outdoor pools, pool umbrellas, sun loungers
View from room
Front of property
Premium bedding, minibar, desk, blackout drapes
Premium bedding, minibar, desk, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • All inclusive
  • Pet friendly
  • Bar
  • Hot Tub
  • Room service

Explore the area

Map
Calle Las Margaritas, s/n, San Agustin, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Las Burras Beach
    9 min walk
  • San Agustin Beach
    10 min walk
  • English Beach
    4 min drive
  • Las Palmas (LPA-Gran Canaria)
    26 min drive

Room options

View all photos for Standard Room (1 adult + 1 child)

Premium bedding, minibar, desk, blackout drapes

Standard Room (1 adult + 1 child)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View (2 Adults)

Premium bedding, minibar, desk, blackout drapes

Double Room, Sea View (2 Adults)

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Sea View (3 Adults)

Premium bedding, minibar, desk, blackout drapes

Double Room, Sea View (3 Adults)

  • 215 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, Sea View (2 Adults + 1 Child)

Premium bedding, minibar, desk, blackout drapes

Double Room, Sea View (2 Adults + 1 Child)

  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (2 adults)

Premium bedding, minibar, desk, blackout drapes

Double Room (2 adults)

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (2 adults + 1 child)

Premium bedding, minibar, desk, blackout drapes

Double Room (2 adults + 1 child)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room (2 Adults)

Premium bedding, minibar, desk, blackout drapes

Family Room (2 Adults)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (2 Adults + 2 Children)

Premium bedding, minibar, desk, blackout drapes

Family Room (2 Adults + 2 Children)

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room (3 adults)

Premium bedding, minibar, desk, blackout drapes

Double Room (3 adults)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room (2 Adults + 1 Child)

Premium bedding, minibar, desk, blackout drapes

Family Room (2 Adults + 1 Child)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (2 Adults + 3 Children)

Premium bedding, minibar, desk, blackout drapes

Family Room (2 Adults + 3 Children)

  • 301 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (3 Adults + 1 Child)

Premium bedding, minibar, desk, blackout drapes

Family Room (3 Adults + 1 Child)

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (3 Adults)

Premium bedding, minibar, desk, blackout drapes

Family Room (3 Adults)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (3 Adults + 2 Children)

Premium bedding, minibar, desk, blackout drapes

Family Room (3 Adults + 2 Children)

  • 301 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (4 Adults + 1 Child)

Premium bedding, minibar, desk, blackout drapes

Family Room (4 Adults + 1 Child)

  • 301 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (4 Adults)

Premium bedding, minibar, desk, blackout drapes

Family Room (4 Adults)

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room Single Use

Premium bedding, minibar, desk, blackout drapes

Standard Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite (2 Adults)

Premium bedding, minibar, desk, blackout drapes

Junior Suite (2 Adults)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite (2 Adults + 1 Child)

Premium bedding, minibar, desk, blackout drapes

Junior Suite (2 Adults + 1 Child)

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

Gloria Palace San Agustin Thalasso & Hotel

4-star hotel in San Agustin
Jump on Gloria Palace San Agustin Thalasso & Hotel's free shuttle and catch some rays a the beach, spend the day relaxing at the full-service spa, or enjoy a meal at one of the hotel's 2 restaurants.
Gloria Palace San Agustin Thalasso & Hotel offers 452 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thalasso Gloria has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Some rates at Gloria Palace San Agustin Thalasso & Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. At Gloria Palace San Agustin Thalasso & Hotel you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This eco-certified hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

Gloria Palace San Agustin Thalasso & Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Gorbea - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Onsite venue #2 - This buffet restaurant specializes in international cuisine. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Gloria Palace San Agustin Thalasso & Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 5 bars/lounges
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gorbea

Things to do

  • 2 outdoor tennis courts
  • 2 spa tubs
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 19 2025 to May 25 2025 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 11 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: EUR 2.50 per day
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 15 years old are not allowed in the spa

Property is also known as

Gloria Palace
Gloria Palace Hotel San Agustin
Gloria Palace San Agustin
Gloria Palace San Agustin Thalasso
Gloria Palace San Agustin Thalasso & Hotel
Gloria Palace Thalasso
Gloria Palace Thalasso & Hotel
Gloria Palace Thalasso Hotel San Agustin
Hotel Gloria Palace
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso Hotel
Gloria Palace Thalasso Hotel
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Gloria San Agustin Thalasso &
Gloria Palace San Agustin Thalasso Hotel
Gloria Palace San Agustin Thalasso & Hotel Hotel

Gloria Palace San Agustin Thalasso & Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 432 out of 1003 reviews" "
Rating 8 - Good. 403 out of 1003 reviews" "
Rating 6 - Okay. 112 out of 1003 reviews" "
Rating 4 - Poor. 37 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Amenities
Overall the hotel and facilities were ok. I noticed a dried up contact lense on the bathroom floor from the previous occupant, so cleaning could have been better. I paid for my stay on arrival and was asked again to pay when leaving. Upon informing them I had paid and showing them the bank transaction I was treated rather rudley with no one seeming to believe me despite the clear proof. This was clearly a mistake they had made and rather than an appolgy and thanking me for my stay they simply informed me I could leave. Reception staff could work on their manners. Ruined what was othwise an alright time.
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

4/10 Poor

Gary

Liked: Cleanliness, staff & service
Stayed 11 nights in Jul 2024

8/10 Good

Michael Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Kuberakumar

Stayed 6 nights in Jul 2024

10/10 Excellent

Anders

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Jul 2024

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July visit
Lovely hotel, facilities are great and also good shopping centre very nearby. Only slight downside was the food at the all inclusive dinner, pretty repetitive.
Stayed 6 nights in Jul 2024

10/10 Excellent

Feargus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Gloria Palace. All staff were so helpful & courteous, Alicia who cleaned our rooms was fabulous. Staff in the Restaurant were also top class, impeccable, kind, courteous & so very helpful. We have never stayed anywhere like this, but we really look forward to coming back next year!!! Amazing resort, highly recommended!!!
Stayed 11 nights in Jun 2024

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

2/10 Terrible

Sandip

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

8/10 Good

sinead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 7 nights in Mar 2024

10/10 Excellent

LIAM

Stayed 14 nights in Mar 2024

10/10 Excellent

Torgeir

Stayed 11 nights in Jan 2024

10/10 Excellent

Charalambos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the disco in the basement, the super entertainment in the main bar in the evening and of course all the lovely staff at this wonderful hotel.
Stayed 8 nights in Feb 2024

10/10 Excellent

Harry

Stayed 8 nights in Feb 2024

8/10 Good

Joel

Stayed 7 nights in Feb 2024

6/10 Okay

Leigh

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Had to chsnge room on arrival as there were bedbugs on the bed, new room wasnt cleaned properly had to get the cleamers to clean the room twice beofre it was actually cleaned to a normal standard. Hotel is dateed and tired, staff were friendly and helpful.
Stayed 5 nights in Feb 2024

6/10 Okay

Lucie

Stayed 7 nights in Jan 2024

10/10 Excellent

Judith

Stayed 5 nights in Jan 2024

8/10 Good

Tony

Stayed 7 nights in Dec 2023

10/10 Excellent

Carl Robert

Stayed 7 nights in Dec 2023

6/10 Okay

Sheila

Stayed 14 nights in Dec 2023

6/10 Okay

DARSHAN

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
At best it is a 3-star hotel, Room size and cleanliness are acceptable. The biggest letdown is the services that they can offer as standard, and it comes down to a single table tennis table for which you can obtain rackets by paying a deposit. Otherwise, everything else is extra and it does not matter if it is all-inclusive or not. I think the Thallaso bit is oversold or missold at best on the actual Expedia page, as it is not included and it is not worth 35£ for 2 hrs. Some of the council-run leisure centers have better facilities and they need to reconsider the decision on charging for that section of the stay. The heated Pool at the 9th floor is really small and it is again a paid facility, I really struggle to understand the rating on Expedia and it is worth reconsidering.
Stayed 7 nights in Dec 2023

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and staff.
Stayed 7 nights in Dec 2023

8/10 Good

Trine

Stayed 7 nights in Dec 2023