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H10 Playa Meloneras Horizons Collection

5.0 star property

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Photo gallery for H10 Playa Meloneras Horizons Collection

4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
View from property
Reception
Habitación Privilege doble, 2 camas individuales | Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • All inclusive
  • Pool
  • Gym
  • Room service

Explore the area

Map
Calle Mar Caspio, 5, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Meloneras Beach
    ‪7 min walk‬
  • Maspalomas Lighthouse
    ‪4 min drive‬
  • Maspalomas Dunes
    ‪9 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪32 min drive‬

Room options

View all photos for Double Room Single Use, Sea View

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use, Sea View

  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Habitación Privilege doble, 2 camas individuales

Habitación Privilege doble, 2 camas individuales | Minibar, in-room safe, desk, laptop workspace

Habitación Privilege doble, 2 camas individuales

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Double Room, Sea View

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Superior Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

H10 Playa Meloneras Horizons Collection

5-star hotel in Maspalomas
This smoke-free hotel features 3 restaurants, 4 outdoor pools, and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a nightclub, a health club, and a bar/lounge.
H10 Playa Meloneras Horizons Collection offers 374 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor tennis court and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa Centre has couples treatment room(s). Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Some rates at H10 Playa Meloneras Horizons Collection are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

H10 Playa Meloneras Horizons Collection features a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a health club. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 6997 square feet (650 square meters) include a conference center. This luxury hotel also offers a children's pool, a nightclub, and a sauna. Limited complimentary onsite parking is available on a first-come, first-served basis.

H10 Playa Meloneras Horizons Collection is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Tamadaba - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Gaudi - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Bar Naturalia - This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Chill-Out Tropical - This bar is located by the pool. Open daily.
La Brasserie - Onsite brasserie. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at H10 Playa Meloneras Horizons Collection are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar Naturalia
  • Chill-Out Tropical
  • Gaudi
  • La Brasserie
  • Tamadaba

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,997 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (31 inches high)
  • Handrails in stairways (31 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from April 1 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: EUR 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

H10 Meloneras Palace
H10 Playa
H10 Playa Meloneras Palace
H10 Playa Palace
H10 Playa Palace Hotel
H10 Playa Palace Hotel Meloneras
H10 Playa Meloneras Palace Hotel
H10 Playa Meloneras Palace
H10 Playa Meloneras Horizons Collection Hotel

H10 Playa Meloneras Horizons Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 419 out of 749 reviews
Rating 8 - Good. 238 out of 749 reviews
Rating 6 - Okay. 60 out of 749 reviews
Rating 4 - Poor. 17 out of 749 reviews
Rating 2 - Terrible. 15 out of 749 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, great location, good dining options
Stayed 10 nights in Nov 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the grounds are beautiful and unique.
Stayed 10 nights in Oct 2024

6/10 Okay

Cheryl

Traveled with partner
Unusual architecture, lovely grounds and pool, close to Meloneras beach and pleasant 20 minute walk into Maspalomas. Buffet ok for breakfast but disappointing at dinner, food bland and lukewarm. Towels on sunbeds all day despite hotel policy of removing them.
Stayed 7 nights in Oct 2024

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with an amazing staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gaudi designed hotel. Beautiful rooms with big balcony. Swimming pools in nice cactus gardens. Coeliac Dream for food. Big thank you to the Restaurant as the Chef will walk round with you and do seperate food. Great desserts. All staff very freiendly. Fantastic H10 Hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Alan, MAIDENHEAD

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

6/10 Okay

Vahab

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was very aveyplace.
Stayed 6 nights in May 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, fabulous view, great location but the food was very disappointing
Stayed 7 nights in May 2024

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, good location, very attentive and friendly staff. Quality of the buffet is average. Feels like they are trying to offer too much variety and the cost of that is quality.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Susan, Farnham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a lovely setting. Lots to do if you want it - or easy just to relax!
Stayed 7 nights in Feb 2024

2/10 Terrible

Nick

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Valeriy

Stayed 8 nights in Sep 2023

10/10 Excellent

Benedict

Stayed 7 nights in Sep 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
My stay was amazing overall. The resort is beautiful and the facilities and staff are great. The only things that could have been better was the food at the buffet (very underwhelmed, and the cocktail selection at the pool bars (I was really hoping for some frozen drink options with it being so hot).
Stayed 4 nights in Jun 2023

10/10 Excellent

Kaitlyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean throughout the entire property. Excellent staff all around. Food was great! As two young women travelling alone, we felt extremely safe both on and off the property.
Stayed 6 nights in May 2023

10/10 Excellent

Marie Viola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, all five star.Staff location food entertainment. I would definitely return here.
Stayed 7 nights in Mar 2023

8/10 Good

Donald Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2023

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the architecture, the quietness, great pools and great food. Staff very professional and caring.
Stayed 7 nights in Oct 2022

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

10/10 Excellent

Nadja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2022

10/10 Excellent

John, Camberley

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, wonderful location, amazing, friendly service, coffee after dinner would have been appreciated.....
Stayed 8 nights in Mar 2022

10/10 Excellent

Adrienn

Stayed 7 nights in Mar 2022

8/10 Good

Bryan Robert, Aston Clinton

Traveled with group
Liked: Staff & service, amenities
A great hotel, with superb staff, in a very walkable distance from the heart of Maspalomas. The areas for improvement are room cleaning, which is not thorough enough and significant parts of the hotel are looking tired, including the rooms.
Stayed 7 nights in Feb 2022

2/10 Terrible

Yin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021