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Hotel Caserío

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Caserío

Outdoor pool, pool umbrellas, sun loungers
Body treatments, hot stone massages, Swedish massages, sports massages
Meeting facility
Outdoor pool, pool umbrellas, sun loungers
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Spa
  • Pool
  • Gym

Explore the area

Map
Avenida Italia, 8, Playa del Ingles, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Paseo Costa Canaria
    1 min walk
  • English Beach
    6 min walk
  • Taberna la Caña
    2 min walk
  • Las Palmas (LPA-Gran Canaria)
    28 min drive

Room options

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room Single Use

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Double Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Triple Room (2 +1 Niño)

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room (2 +1 Niño)

  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Deluxe Triple Room (3 adultos)

Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room (3 adultos)

  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Front of property

Labranda Hotel Marieta & Spa - Adults only

Pool
Breakfast included
All inclusive
Spa
4.2 out of 5, Very Good, (334)
The price is $252
per night
$270 total
includes taxes & fees
Jan 5 - Jan 6
Labranda Hotel Marieta & Spa - Adults only

About this property

Hotel Caserío

4-star hotel in Playa del Ingles
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Caserío offers 170 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 40-inch LED televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, Swedish massages, and facials.
In addition to an outdoor pool, Hotel Caserío provides a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This business-friendly hotel also offers a rooftop terrace, spa services, and barbecue grills. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Caserío is a smoke-free property.

Onsite venue - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Stereo
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 35 per vehicle (one way)
  • In-room safe fee: EUR 2.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Caserío San Bartolome de Tirajana
Hotel Caserío
Caserío San Bartolome de Tirajana
Hotel Caserío Hotel
Hotel Caserío San Bartolomé de Tirajana
Hotel Caserío Hotel San Bartolomé de Tirajana

Hotel Caserío Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 168 reviews" "
Rating 8 - Good. 74 out of 168 reviews" "
Rating 6 - Okay. 16 out of 168 reviews" "
Rating 4 - Poor. 7 out of 168 reviews" "
Rating 2 - Terrible. 1 out of 168 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Stayed 10 nights in Mar 2024

6/10 Okay

Mark

Traveled with group
Liked: Cleanliness, amenities
The food was absolutely horrific paid extra for half board end up not eating the food looked and tasted really bad
Stayed 5 nights in Mar 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, staff were fabulous, great pool area.
Stayed 9 nights in Jan 2024

8/10 Good

Sanjay

Liked: Amenities
Need to offer free access to the room safe.
Stayed 7 nights in Nov 2023

10/10 Excellent

mihai gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect thank you so much.
Stayed 7 nights in Oct 2023

8/10 Good

Mariana Anisoara

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Liked the buffet, the room, view from the room
Stayed 5 nights in Feb 2023

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Casario was one of the best I have stayed at in a long while. The staff was exceptional . Food excellent, value very good, nightly entertainment great. Sauna great. Oh, did I happen to say that the staff all were AMAZING!!! Thanks Casario see you again soon
Stayed 11 nights in Jan 2023

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to this hotel mid March booked half board and couldn't have been more pleased with the food selection. The hotel was very clean and well located for everything. Amazing views from the roof top sunbathing area.
Stayed 5 nights in Mar 2022

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good equipped property, really all you need for holidays.
Stayed 7 nights in Oct 2021

8/10 Good

Mark

Traveled with group
Liked: Property conditions & facilities
Good venue but some improvements needed
Service in restaurant & bar excellent - very attentive - Alexis in particular was great. Swimming pool area and equipment was in excellent condition - very comfortable & relaxing. Good variety of food, especially at dinner but breakfast could be better. Things that could improve are around the information given at the time of check-in. Nothing advised about different dinner timings (they have have sittings but we were not informed until Day 4), opening times of facilities, rooftop facilities, entertainment etc. All in all a very poor initial experience. With regards the cleanliness of the room, this could be better -more attention to detail required.
Stayed 9 nights in Sep 2021

10/10 Excellent

Del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and tidy, pool was amazing, plenty of sun beds,close to bars and restaurants, staff great, breakfast had everything to choose from. Would highly recommend this hotel as it was to us. Fantastic 11 nights there. Thanks to all staff and management
Stayed 11 nights in Aug 2019

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Probably one of the best hotels I've stayed in - we hardly wanted to leave the place. The poolside area is so nicely laid out and spotless, the staff are fantastic, the beds big and comfortable, the food options were excellent and great quality (we also had a vegan with us) and the gym facilities were as good as you could ask for on holiday. The only thing I missed, tea and coffee in the room!
Stayed 6 nights in Jun 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel with great staff
Stayed 8 nights in Jan 2019

10/10 Excellent

Steve, Oxford, England....

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay @ the caserio...
5 minutes walk to the beach, shop's across the road, bar's & clubs on main street & round the corner...!! The most welcoming & friendly staff you will ever meet. It was my second stay in a matter of months! I cam back for birthday & all i requested they for filled. This is the hotel is 100% on point & I plan to go back and stay with them again..!! By far the best hotel I've stayed in, in the 8+ years I've been coming to the area. Highly recommended....!!
Stayed 4 nights in Oct 2018

10/10 Excellent

familyof4, london

Liked: Cleanliness, staff & service, room comfort
lovely hotel
I like everything about except that , there was no iron in the room
Stayed 7 nights in Jul 2018

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel but could be improved
Very clean hotel with white minimalistic furniture. Plenty of wardrobe space and shelves but no drawers. Air conditioning good. Would benefit from tea and coffee making facilities. Also a magnifying mirror in the bathroom and a mirror in the living area. Food good but not excellent have had better but there was always something you could find to eat. Maid service was a bit disappointing. At least 4 occasions we had to source shampoo, body lotion, and toilet rolls. One day the floor in bathroom had not been washed and the litter bin had not been emptied. Lifts are a bit of a problem as they are small and seem to want to go down before they go up! Our safe played up on us one night and we had to wait in for a short while for someone to come and fix it. Roof top area for sunbathing really good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Had a brilliant 5 d stay at the Caserio. We stayed all inclusive - this was our first time and we were highly impressed by it. The hotel has had a refurbishment throughout, and the facilities and rooms are brilliant. Ive added some pictures to show these changes. The food varied very day and there was an excellent mix, which changed daily. Alcohol was good including cocktails and San Miguel on tap. Very helpful and fast bar staff. Dinner in the evening includes table service for drinks. The pool is brilliant. Nice tunes playing background. The new poolside beds are very comfortable. 10mins taxi to the main bars. Costs less than 7 euro. WiFi free in reception areas. This hotel is high end and excellent service and finish.

8/10 Good

Gerry and Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, not much for residents under 50
this was an OK hotel, showing its age. There was an over subscription of over 50s, and mostly German which was a pity as we did not speak German, and there was only 1 other English party there. I would recommend this hotel to other parties, and am considering going back myself for a longer holiday.

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
On the whole, a nice hotel. Very clean, and a great location a stone's throw from the Playa del Ingles and local bus links, and with convenient stores and restaurants nearby. The rooftop terrace was a nice bonus, and the breakfast buffet good, though I would have preferred fresh juice, and the machine-dispensed coffee was a little disappointing. The bathroom was a decent size, but the shower curtain woefully inadequate, leading to a drenched bathroom floor. They need to install a proper shower screen in the bathrooms. The balcony was great, with a convenient clothes horse, and nice views. The big let down was the bed, which was not very comfortable and left me with a sore back each morning. I would say replacement of the mattresses with something firmer should be the top priority for this hotel. However, I would recommend the hotel to friends and family as it ticked the majority of boxes for me.

8/10 Good

molllie and dan, cymru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely holiday
really nice hotel, lovely staff- nice clean room and great rooftop pool

4/10 Poor

MH, Sydney, Australia

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Atrocious Internet service
Please understand up front that my requirements were probably not typical in so much that it was very important for me to have a reliable Internet service, as I needed to do work from time to time. The Expedia advertisment said that the hotel had free Wi-Fi so I thought it would be fine. Unfortunately the free Internet service was atrocious. I paid extra for an Internet service that I was told would work in my room but that proved to be even worse. Tasks online that should have taken minutes to complete literally took me hours. I complained several times to reception. Sadly even though the staff seemed to know about the problem, nothings was done about it. I ended up having to go to other places to use their Wi-Fi and was therefore barely able to make use of the facilities in the hotel. If Internet connectivity is important to you, I regret to say that I recommend you do not stay in this hotel.

8/10 Good

eddie, iireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel caserio is in good location
i stayed six nights in hotel food good staf frindly hotel clean and good location eddie ireland